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      Overall, others give this:

      6 Reviews Write a review
      1 Reviewers (17.0%) would recommend this to a friend.
      Overall Rating Breakdown:
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      Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
      Those benefits were not conditioned on the positive or negative content of the review.

       

      Snowflake59

      Bonneau, SC

      Nov 25 , 2012
      Overall
      The item pictured is not what I recieved.

      As far as the tools go, I got what I was supposed to. The box however does not have the molded places for the tools, it is just a box, tools roll around. I would have rather had the molded box. It would be great if you could send me the molded box. I would give 5 stars for that. It was disappointing when it arrived with just a box. UPDATE, I reordered the set again, and again it is not what the picture is. The picture shows the tools being held in place, the box I received does not have the molded tool places.


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      Audubon

      Audubon, IA

      Nov 9 , 2012
      Overall
      Not as pictured-disappointed

      Craftsman tools MINUS the tray to keep them organized and neat. Not as pictured at all. Tools are in plastic bags and just roll all over in the carrying case. Was suppose to be a gift.


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      Mnwyld

      Rushford, MN

      Jul 16 , 2012
      Overall
      Case arrived incomplete

      The 52 pieces were there. The case was missing the organizer tray. I have to wait 7-10 business days for Sears to look into it.


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      corylb

      Memphis, TN

      Dec 31 , 2011
      Overall
      Craftsman Mechanic's Tool Set is compact and handy.

      This set has everything I need for weekends under the hood.

      I would recommend this product to a friend.

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      Virnig

      Pierz, MN

      Dec 28 , 2011
      Overall
      Great Set

      This set is great for a new home owner - receiver of this gift !  We picked out at the store so we knew what we were getting.  Can see the frustration in the previous poster and ordering online. All in all a great gift for anyone!


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      Will2345

      Mineola, NY

      Dec 24 , 2011
      Overall
      Slapstick packaging of 52 piece socket set

      I love Craftsman tools and got a great price on this 52 piece socket set purchased online.  I placed the order 10 days before Christmas and opted for the free shipping to the store.

      I gave the product a low rating because of my customer experience and quality of the product.

      My email order confirmation informed me that I would be notified when the order was availabe to pickup.  I never received this notification.  Out of frustration I went directly to the store to see if it had arrived and indeed it had been there for 3 days.  It had arrived to the store in 5 days.

      The product itself came in a medium sized cardboard box.  The socket set was not assemblied; that is, the sockets and wrenches were in a separate box in a loose fashion.  The carry case did not have a molded tray/organizer to place each tool.  This is contrary to the product image which I based my purchasing decision.

      After a quick call to the Sears support line, I was told that I would have to return the item and re-order the set if I wanted to attempt to get a tray/organizer.  They do not ship the tray/organizer separately from the set.  The news was disappointing at best since it would involve presenting the item as an incomplete gift followed by returning it to the store to be exchanged for another which would take an unknown amount of time to receive.


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