Overall, others give this:
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Most Helpful Reviews
IT IS SUPER QUITE, THE APPS THAT LET YOU KNOW WHEN YOU HAVE LEFT YOUR DOOR OPEN IS SUPER THIS IS THE BEST THING SINCE APPLE PIE. I'M ALSO ABLE TO CONNECT THIS SYSTEM TO MY SECURITY SYSTEM WHICH MAKES IT EVEN BETTER. THIS IS JUST AN AWESOME PURCHASE
I have run two of these in my home for 2 years now. They have operated flawlessly. They are quiet and smooth. The battery backup works just like it should. Set up was straight forward; as difficult as any other opener. Instructions were clear. I did them both myself. The smartphone app remote control leaves a little to be desired. It was free for a year, then requires a subscription annually. It often worked, but occasionally would flake out on me. Not a huge deal to me as I didn't use it often anyway. The remotes in the cars work perfectly. I recommend this opener very highly.
San Antonio, TX
Just installed it less than a week ago, already paid for itself. Last night we had a huge thunderstorm, the power was knock out and our kids were asleep in the car, love the battery backup, it allowed us to open the garage door get in our home safely and dry. Thank you Craftsman
Colorado Springs, CO
This opener was easy to install and runs very quiet! The assure link is execellent for checking the status of the door and openign or closing remotely. I am very happy with this purchase and the wife LOVES it!
Great opener one issue was with the addendum to the directions for installing the belt drive. These addendum pages should have been stapled to the owners manual. Once I found this addendum adjusting the belt tension was straight forward. After installed everything worked great except the backup battery which would not take a charge even after 4 days. The store in Merrillville Indiana informed me that I would have to return the entire opener to resolve the bad battery. I was not happy with this. After contacting Sears customer service they ordered a new battery that shipped straight from the manufacturer which is what the customer service agent said the store could have done themselves.
Moncks Corner, SC
As a door opener it works great but the assure link app has major flaws. I forgot my password and I am now locked out. I have spent about 4 hrs talking with people who don't actually know nothing about assure link. Please do not forget your password because the assure link is useless if you can not get access to it. I created another user name and password but the internet gateway is assigned to the locked account. Because they can't unlock it, I have to take the opener back and exchange for a new one.
Palo Alto, CA
Love my Assurelink compatible belt-driven Garage Door Opener... would have like to purchase the 8' door version right out of the box rather than needing to buy and extension.
The reviewer indicated they received a sample of this product.
Started having problems with the safety sensors the day after having it professionally installed. I called the Sears Authorized Installers and explained that the door doesn't always close. They said the lights on the sensors have to be solid, they were. They said if they come out it will be a $75 charge and recommended I try to adjust the sensors myself, which I did. The lights didn't change, but the door worked. Now I have to adjust the sensors every couple days, but still doesn't always solve the problem. A couple times I have manually closed the door and then run the opener and it worked fine, caught the door and closed it tight. Went with a Craftsman due to the reputation & a high-end model, what a disappointment. This will be the last Craftsman, other than tools, that I purchase.
This craftsman was easy to put together except for one glaring frustrating step. There is a bolt/spring that keeps tension on the belt. This part had been changed and the manual had not been updated to reflect this change. After two hours I gave up. The next day out of desperation I started scouring the web and after another close to two hours I stumbled across and updated manual. After 40 minutes it was humming along opening a closing the door like a champ. Quiet and faster than my old chamberlain. The assurelink works fine but is a little slow to connect. I tried it from the driveway and it is much faster to get out of the car and just punch in the code. Our power has not gone out for more than a couple of minutes in 2 years but the battery back up is peace of mind. Except for the manual being outdated it was a simple job that would have taken under 2 hours had every thing gone according to plan. Would recommend this opener with no qualms.
Saint Paul, MN
This Craftsman Assurelink Internet DC Belt Drive Garage Door Opener with battery backup is so slick to install and to use. It is super quiet which helps out greatly in the early morning as I leave for work! I also love the technology side with the Assurelink. I can open and close from my iPhone. Which is especially nice if I or someone else forgot to close it when we left! Another Great product by Craftsman!
This is thebest operator I ever owned. Had chaimberlain, genie... By far the best. Super quiet. Super reliable. Setup was easy and the iOS app is a great security tool for peace of mind.
Kansas City, MO
The garage door opener button on the wall blacks out. It will reset if removed from the wall and reconnected. It does this about every two weeks. I have had the product for 7 months. I have been on the phone for over 4 hours, (I am on hold as I type this.) Once I was told that I needed to call a different number and was given the same number that got me in contact with the person that I was currently talking to. I have talked with Lonna, Christina, Anita, Steve, Brenda, and listed to the fine automated voice and am now waiting for a manager. The online warranty document clearly states that parts are covered up to 1 year but not labor. I was told the part is covered, but they wont mail it, a repairman has to bring it and charge me for the trip. If this seems fair, go ahead and buy from Sears or Craftsman. Sears and Craftsmen are not the companies they used to be. DO NOT BUY SEARS or CRAFTSMAN unless you are OK with no service.
This garage door opener is nothing less than awesome, it was very easy to install. Also the link to the internet was not complicated at all. Having so many options for opening it you will never be locked out. If you forget to close it don't worry it closing automatically in 5 minutes. There is a motion detector on the monitor which is fantastic, were as you do not have to search for the light switch in the dark. It is super quiet especially if there is a room over the garage.
Montgomery Village, MD
I bought this product after researching garage door openers. I found the belt drive provided the quietest operation. It was a bonus that the Assurelink was included. So far, so good. Everything works exactly as I expected. The instruction booklet was very accurate. However, there was a part that was included and superseded another part. The instructions were included with the new part, but were less than clear. Also, I have been unsuccessful programming my Toyota Homelink to operate the garage door. This is not a deal breaker, but I'd rather not have to carry one of the openers in my car.