Overall, others give this:
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Most Helpful Reviews
Nice improvement over the chain drive...hope that it lasts as long. Home link on car remote not as simple as older versions as security makes the process more complicated.
This garage door opener was ease to install, the unit is whisper quite and setting up the AssureLink Internet was also very easy to setup. The best part is the auto close of the unit, I don't have to worry any longer, did I close the door or not? The AssureLink app works great!
I bought this to replace my 14 year old Chamberlain chain drive opener. The opener was a breeze to put together as long as you follow the enclosed instructions including the addendum for the belt tension. This is by far the quietest garage door opener I have ever owned... Much better than the old chain drive and screw drive openers. It is supper quiet!! The assure link work fantastic and only too about 3 -4 minutes to setup. The battery backup and nice control panel are great added features!! Craftsman has put out another wonderful product as always... very easy to operate and the assure link lets me see at a glance wherever I am at if the garage door is actually closed.
The opener is whisper Quiet! Love the Assure Link! You can open the garage door from anywhere as long as you have your cell phone! Just a word of advise: Forewarn your wife or husband when you open the door unannounced when you are away from home! I opened the door from the grocery store without telling my wife (to try it out) and scared the daylights out of her....
Calumet City, IL
After trying to locate the learners button for what seem like forever, which was hidden behind the cover of the door opener, which is mounted in the ceiling and I am a single women 5'4 had to get a ladder to pry the cover off the opener the button was beside the bright hot light in order to reach the learn button. This really upset me because I was told it was pretty easy and quick to set up. having to do all of this was not quick and easy!!! So after erasing all of the remotes and door mount I had to reset them all just to set up my assurelink. finally was able to set it up but these instructions need help and the learn button needs to be more accessible on the outside of the opener or on the wall mount. Horrible experience setting up the Assurelink but overall please with final product and now i can rest assure that even when i leave the door open I can close it from my phone/laptop/Ipad. So pretty excited about that. any problems I will let you all know...
The belt drive makes this garage door opener very quiet. We specifically bought the opener with the abilIty to control it from our phones with an app, always great to be able to check and make sure the garage door is closed. Great option to have.
BEWARE! My 12 month warranty on the garage door opener had been expired for two weeks, and the wall control stopped working. I was told the logic board had failed and would have to be replaced. The cost was $211.79 plus tax -- for a garage door opener that I'd purchased for $249 complete. This is apparently a frequent problem with this unit.
As with most Craftsman products, this one is built well, easy to install, and use. I replaced an old Chamberlain that has been giving me problems. The installation was very straight forward which took me about 2 hours. Pros: Easy to install, well made, lots of functionality. Cons: Not the fastest to open garage opener
I purchased three of these for my garage to replace 20 year old craftsman models. It took a friend an myself 10 hours to remove and install everything. Everything worked well, no issues! Assurelink is great! Battery Backup is grew but best of all.... They are so quiet compared to the old units! I hope they last as long!
My grandson and I installed this unit in about four hours. It would not have taken near that long if the addendum to the manual was in the manual instead of being buried in obscure paper items. The tensioner spring assembly is depicted wrong in the manual which can cause all kinds of problems. The unit itself is very quiet. I replaced a Lift Master screw type and this new one is so quiet my wife wants one on her door. The remote that comes with the unit will not operate the other Lift Master door and the Lift Master door remote will not operate the new unit. The universal home link units built into our cars will operate both units with no particular problems. This a great project to teach kids how to help build something - it's the most fun I've had with my grandson since he was tiny.
We purchased this garage door opener for our new home and upgraded to the one with Assurelink so we can open/close the door and monitor the door via the app on the our phone. The garage door opener works fine. Overall happy with the device. BUT- and this is a BIG BUT- I tried to get my Assurelink account setup and after registering it keeps saying "Your account is locked, error code 204". So after calling the number listed in the paperwork, the number on the website and being transferred 9 TIMES I finally ended my conversation with a very hard to understand girl tell me "she will put in a report and give me a ticket number for my problem". And OH yeah, I would have to call back and check on the status of my problem. They wouldn't call me back, wouldn't email me back- NOTHING. I had to sit and wait and call back. Ridiculous. Why unlocking my account involves an act of Congress is beyond me. I'm so unhappy with the service provided I am sure Craftsman won't even post this review. It's sad really. What a waste of money. I'm giving it 3 stars though because the device is quiet and we haven't had any technical problems. Shame on you Craftsman!
Broken Arrow, OK
First off it was a Breeze to install. It is so Quiet I cant evetell its opening! Battery Back up and Smart Phone Opening all for an amazing price? Hard to believe but it is true!
I bought this garage door opener a a couple of months ago. Everything works great. I love the AssureLink - It's easy to set up, and easy to add to your cell phone (I have the iPhone app). The AssureLink hasn't any annual fee. Don't know why people post that. The phone logs on automatically. You do need to enter your password on the computer access, but that's not a big deal. You can set up alerts for, for instance, the door is open for longer than 10 minutes. Or, if you wish - EVERY time the door opens. You can also open and close the door from your phone. I did have a problem with my gateway and after speaking with an awesome customer service rep (Randi in Tuscon), the gateway was replaced and everything is working perfectly. Door is very quiet, the remotes have good range, everything works really well. A great purchase, worth the extra money, and worth the peace of mind.
This opener will not work any car that's over two years old! Without having to buy one or two repeaters depending on the brand of cars you own. Worse, nobody at Sears knows anything about this nor do they inform you there may be a problem! The explanation from the manufacturer is that a new security code system is now used and only new cars are equipped for it! Useless waste of money!
Works as advertised. The only trouble was operator error, First off, I kick the sensor light out of alignment and tried programing the my link to my car. Well it wouldn't work so I erased all the codes to put in a new code for the car. Wrong, figured out what was wrong when looking at the wall switch and it tells me the alignment is wrong. Fixed that and then had to reprogram the remotes, wireless remote outside and the one in the car. Everything worked then. Installing the assurelink was more operator error, don't read the instructions and you will have fun all afternoon trying to figure it out. Finally did it right and it was easy, everything worked. Went to settings and turned the security off on the account and now you don't have to enter the email and password each time. No whare does it say you have to pay for the service, maybe in the past, but not now.
Purchased over the weekend. Installed very easily (warning on the addendum). Change in directions with a Spring Trolley Nut. Had to get a new part and Chamberlin sent and shipped within a few days. Finished the install and have set up the wi-fi. very easy to program the unit as well as the wi-fi/online set up. Great features to let you know when the door is opening and closing. will send an alert and email to your cell phone. you can open and close with a smart phone or thru the online program. It runs smooth and does not make much noise with the belt drive. Has a battery backup and wall unit is easy to program. Good product with great features!!!!!!!!!!!!!!!!!!
The product is very quiet when opening and closing. It was very easy to install particularly if you are handy. My previous opener was a Craftsman change driven. I like the battery backup and also the wall control which gives you the time and battery charge status. The one thing that disappointed me was my 2002 lexus in car remote could not be activated. I was told I had to buy a separate adapter. Would have been nice to know this upfront. It cost $37+ including shipping cost.
IT IS SUPER QUITE, THE APPS THAT LET YOU KNOW WHEN YOU HAVE LEFT YOUR DOOR OPEN IS SUPER THIS IS THE BEST THING SINCE APPLE PIE. I'M ALSO ABLE TO CONNECT THIS SYSTEM TO MY SECURITY SYSTEM WHICH MAKES IT EVEN BETTER. THIS IS JUST AN AWESOME PURCHASE
I have run two of these in my home for 2 years now. They have operated flawlessly. They are quiet and smooth. The battery backup works just like it should. Set up was straight forward; as difficult as any other opener. Instructions were clear. I did them both myself. The smartphone app remote control leaves a little to be desired. It was free for a year, then requires a subscription annually. It often worked, but occasionally would flake out on me. Not a huge deal to me as I didn't use it often anyway. The remotes in the cars work perfectly. I recommend this opener very highly.
San Antonio, TX
Just installed it less than a week ago, already paid for itself. Last night we had a huge thunderstorm, the power was knock out and our kids were asleep in the car, love the battery backup, it allowed us to open the garage door get in our home safely and dry. Thank you Craftsman