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Most Helpful Reviews
Colorado Springs, CO
This opener was easy to install and runs very quiet! The assure link is execellent for checking the status of the door and openign or closing remotely. I am very happy with this purchase and the wife LOVES it!
Moncks Corner, SC
As a door opener it works great but the assure link app has major flaws. I forgot my password and I am now locked out. I have spent about 4 hrs talking with people who don't actually know nothing about assure link. Please do not forget your password because the assure link is useless if you can not get access to it. I created another user name and password but the internet gateway is assigned to the locked account. Because they can't unlock it, I have to take the opener back and exchange for a new one.
Palo Alto, CA
Love my Assurelink compatible belt-driven Garage Door Opener... would have like to purchase the 8' door version right out of the box rather than needing to buy and extension.
The reviewer indicated they received a sample of this product.
Started having problems with the safety sensors the day after having it professionally installed. I called the Sears Authorized Installers and explained that the door doesn't always close. They said the lights on the sensors have to be solid, they were. They said if they come out it will be a $75 charge and recommended I try to adjust the sensors myself, which I did. The lights didn't change, but the door worked. Now I have to adjust the sensors every couple days, but still doesn't always solve the problem. A couple times I have manually closed the door and then run the opener and it worked fine, caught the door and closed it tight. Went with a Craftsman due to the reputation & a high-end model, what a disappointment. This will be the last Craftsman, other than tools, that I purchase.
This craftsman was easy to put together except for one glaring frustrating step. There is a bolt/spring that keeps tension on the belt. This part had been changed and the manual had not been updated to reflect this change. After two hours I gave up. The next day out of desperation I started scouring the web and after another close to two hours I stumbled across and updated manual. After 40 minutes it was humming along opening a closing the door like a champ. Quiet and faster than my old chamberlain. The assurelink works fine but is a little slow to connect. I tried it from the driveway and it is much faster to get out of the car and just punch in the code. Our power has not gone out for more than a couple of minutes in 2 years but the battery back up is peace of mind. Except for the manual being outdated it was a simple job that would have taken under 2 hours had every thing gone according to plan. Would recommend this opener with no qualms.
Saint Paul, MN
This Craftsman Assurelink Internet DC Belt Drive Garage Door Opener with battery backup is so slick to install and to use. It is super quiet which helps out greatly in the early morning as I leave for work! I also love the technology side with the Assurelink. I can open and close from my iPhone. Which is especially nice if I or someone else forgot to close it when we left! Another Great product by Craftsman!
This is thebest operator I ever owned. Had chaimberlain, genie... By far the best. Super quiet. Super reliable. Setup was easy and the iOS app is a great security tool for peace of mind.
Kansas City, MO
The garage door opener button on the wall blacks out. It will reset if removed from the wall and reconnected. It does this about every two weeks. I have had the product for 7 months. I have been on the phone for over 4 hours, (I am on hold as I type this.) Once I was told that I needed to call a different number and was given the same number that got me in contact with the person that I was currently talking to. I have talked with Lonna, Christina, Anita, Steve, Brenda, and listed to the fine automated voice and am now waiting for a manager. The online warranty document clearly states that parts are covered up to 1 year but not labor. I was told the part is covered, but they wont mail it, a repairman has to bring it and charge me for the trip. If this seems fair, go ahead and buy from Sears or Craftsman. Sears and Craftsmen are not the companies they used to be. DO NOT BUY SEARS or CRAFTSMAN unless you are OK with no service.
This garage door opener is nothing less than awesome, it was very easy to install. Also the link to the internet was not complicated at all. Having so many options for opening it you will never be locked out. If you forget to close it don't worry it closing automatically in 5 minutes. There is a motion detector on the monitor which is fantastic, were as you do not have to search for the light switch in the dark. It is super quiet especially if there is a room over the garage.
Montgomery Village, MD
I bought this product after researching garage door openers. I found the belt drive provided the quietest operation. It was a bonus that the Assurelink was included. So far, so good. Everything works exactly as I expected. The instruction booklet was very accurate. However, there was a part that was included and superseded another part. The instructions were included with the new part, but were less than clear. Also, I have been unsuccessful programming my Toyota Homelink to operate the garage door. This is not a deal breaker, but I'd rather not have to carry one of the openers in my car.
The door opener is great! I found it easy to install and it works great. It was a replacement for a 1976 model Craftsman chain drive. This opener is much quieter when opening and closing the door. It also can be stopped part way opened if you just want a little ventilation. The free smart phone app is a great feature for checking the door?s status while away. It works great as an opener and closer for the door from anywhere with just your phone.
Round Rock, TX
We love our new belt-driven Craftsman AssureLink garage door opener. It is so much quieter than the chain driven opener we had previously. We also love that we have the ability to open or close it remotely for a computer or smart phone, as well. The installation technicians were very fast, friendly & professional also. Definitely worth the extra money to have the old opener taken down & the new one installed!
The Craftsman Assurelink Garage Door Opener with battery backup is the best garage door opener I have ever owned or used. Installation could not have been easier. Craftsman has again made another great product.
The electronic board on my garage door opener failed in less than two years. I had to replace the entire system because the repair would cost more than replacement. I would not recommend this garage door opener. Also, my experience with Sears repair service was very poor.
I am amazed at how quiet this opener is. I have actually debated on buying a second one to replace the other opener on my second garage door. The installation was a breeze.
After hours and hours of trying to get the Assurelink to work, I have discovered that the device is not compatible with Linksys wireless routers. It appears that if you have a netgear wireless router you should be fine. I also find little to no support online on how to troubleshoot the device. Finally with trying all the soft and hard resets, the lights no longer work when connected to the router, or to power. Neat concept, but I believe this still has multiple bugs to be worked out. Maybe Sears will make it right, but I doubt it!