Overall, others give this:

134 Reviews Write a review
97 Reviewers (72.0%) would recommend this to a friend.
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Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise11 found this helpful
SticksFigure
Jan 22 , 2012
Overall great value... very quiet, "connected", easy to install
My 14-year-old garage door opener died horribly last week, and after figuring up the cost of replacement parts ($160 + shipping), I decided to buy this unit since it was on sale. I was a bit concerned about purchasing this model when I saw the average rating was 3.5 stars, but when I read the negative reviews, they all seemed to share two complaints: (1) Craftsman does not openly advertise that AssureLink isn't free. The first 12 months are free, but after that it's $20/year. (2) HomeLink on cars made prior to 2008 won't work with this garage door opener. My responses to these two issues: (1) True. This is why I didn't give it five stars. Sears/Craftsman should include this information on their website and on the product packaging. I read these reviews prior to going to the store, so I made an informed and conscious decision to give it a try. Since I got the opener on sale ($250), I felt the AssureLink was a freebie anyway. Speaking of which, it's a neat little freebie! I like it, and it was easy to set up. (Although it took a couple of tries for my phone -- or the AssureLink transceiver -- to find the garage door opener.) Also, you can go into the smartphone app's security settings (under "Account" > "Security") and disable the requirement to log in every time you launch the app. (2) Also true. However, this is true for all garage door openers made in 2011 and up. I called HomeLink (1-800-355-3515) and gave them my information, and I qualified for a free HomeLink Repeater kit. From what I've found online, you qualify if your car is a 2006-2008 model with factory-installed HomeLink system. What I like best about this garage door opener: (1) It is QUIET. As others have said, this unit operates very quietly. This is nice since our master bathroom is above the garage. (2) Remote RANGE. While it may move a tiny bit more slowly than my previous unit, it isn't a problem since the range on the remote(s) is pretty good (150 ft or more). (3) Motion SENSOR. The motion sensor on the door control is quite handy so I don't have to fumble for a light switch in the dark. It is fairly sensitive, but not so much so that it goes off when a bird flies by outside the garage window (which the door control faces). (4) EASE of installation. My wife thought I should hire a professional installer, but it turned out to be quite easy. The instructions are well-written and quite detailed for all aspects of assembly and installation. (5) ASSURELINK. As stated above, I view this feature as a freebie. This 3/4 hp opener costs about the same as the other 3/4 hp units without this feature, so I simply see it as a bonus feature for the first year of ownership. If I decide to continue using the feature after that, it will cost me $20 per year, which seems reasonable. At this time I doubt I'll renew, but we'll see. Also, the AssureLink website is working just fine for remote control of the opener. Also, the Craftsman smartphone app (Android for me) does allow you to uncheck the security option for requiring the password every time your start the app. In this way, you can avoid re-entering the password repeatedly. (6) Battery BACKUP. Peace of mind. The trade-off here is the cost of battery replacement, which the installation guide states should last 3-5 years. Note that the motor in the opener is a DC motor, so it runs purely off the battery. The AC is only hooked up to recharge the battery. (7) AUTOMATIC close feature. Although I haven't set it up yet, this kind of obviates the AssureLink feature. If it's set up to automatically close after a set amount of time, I don't have to worry about driving off with the door up. All in all, I am pleased with my purchase and would recommend it to others.
Criticism17 found this helpful
ownerofgaragedoor
Nov 1 , 2013
Low Reliability - it broke down in two years
The electronic board on my garage door opener failed in less than two years. I had to replace the entire system because the repair would cost more than replacement. I would not recommend this garage door opener. Also, my experience with Sears repair service was very poor.
 

casper0687

San Antonio, TX

Oct 21 , 2014
Overall
a whole lot of power in a small box

This product is amazing, it has all you need very very quite, lifts very large door with ease installation was very simple except for tension spring instructions does not give a very good explanation or illustration on it. have not had any problems with its operation and simple to understand would highly recommend to friends and family.


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Jeep7327

Goose Creek, SC

Oct 20 , 2014
Overall
Great opener, extremely quiet

I can barely hear the device running while opening or closing the door. The internet gateway is nice, but it does take a while from the time that you open or close it using your phone before it actually opens or closes. Installation was a piece of cake.

I would recommend this product to a friend.

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rjv156

West Haven, CT

Oct 20 , 2014
Overall
We both love it!

We can not believe how quiet this is. Our garage is under our house and we could hear the old garage door open from the third floor of our house. Now we can barely hear it in the garage. Love the app as well. No more laying in bed and saying did I close the garage door, trekking down three flights of stairs in the middle of the winter. My wife likes the push alerts when the door opens, know when kids are home safe.

I would recommend this product to a friend.

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BakerShaker

Milwaukee, WI

Oct 15 , 2014
Overall
Love it and the installation

Quiet running, installed quickly and I like the phone app.

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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TheIrishLord

Maryville, TN

Oct 11 , 2014
Overall
Silents is Golden

This was the best purchase I have made at SEARS next to the new garage door. Both together are so quite that at times I have to stand there just to watch. If you ever think of getting a new garage door opener, you must get this one.

I would recommend this product to a friend.

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tbrandonj

San Antonio, TX

Oct 10 , 2014
via mobile
Overall
Excellent as Always!

I would recommend this product to a friend.

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LWARGO

East Rutherford, NJ

Oct 7 , 2014
Overall
Good Machine & Good Service

We replaced a 20yr old kenmore garage door opener with the new one. We had Sears install it and everything was excellent. Would recommed this to all.

I would recommend this product to a friend.

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nighthaw2k

Wadsworth, OH

Oct 3 , 2014
Overall
Great product

The opener was packaged very well. Set up was very easy. The inst could be a little bit better but they are good enough to install opener. I did not like how the arm attaches to the carriage and the door so I used washers to shim it so that the arm did not flop around. Once I did this it was a very nice fit. The brackets for the sensors are very nice and you can clip them right to the door rail. Wiring was same as any other door. The Internet gateway was easy to hook up to your router and once you download the app from the play store it was easy to get it to link to your opener. The battery backup was simple to install simply connect two wires and that is it. This opener is super quiet. The open and closing force is very simple to adjust. All in all I'm very happy with my new opener.....

I would recommend this product to a friend.

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AssureLink

Alsip, IL

Oct 1 , 2014
Overall
AssureLink 3/4 hp doc

It is quit and well made

I would recommend this product to a friend.

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nanceketeer

Westland, MI

Sep 25 , 2014
Overall
Extremely unhappy with purchase.

i can't use the online features because the installation team refused to connect it online. Online monitoring would be useful as the door constantly opens by itself and is currently stuck in an open position. My garage and home are no longer secure. I wish I could return it.


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Sep 24 , 2014
Overall
Great Garage Door Opener!

Incredibly quite, strong, very cool that you can know it is closed for certain with the app on your phone.

I would recommend this product to a friend.

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KAL69

Haslett, MI

Sep 22 , 2014
Overall
Quiet Opener

This opener is super quiet and works well with my heavy garage door. The AssureLink was very easy to set-up and I really like the ability to open/shut from anyplace (in the house, when away if I forgot to close, etc.

I would recommend this product to a friend.

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Sep 16 , 2014
Overall
so very quiet!

The quietest garage door opener I have come across. The features on the indoor pad are fantastic, especially the motion sensor. Didn't take Sears long to install and they checked over the whole system.

I would recommend this product to a friend.

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dtyui4790

Glens Falls, NY

Sep 15 , 2014
Overall
Assure link internet 3/4 hp dc belt drive garage door opener .

Very quit door opener, works excellent.

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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Ma77hew

Newark, DE

Sep 4 , 2014
Overall
Absolutely Fantastic

I purchased this garage door opener after getting 15 solid years from my previous Craftsman opener. I am not a review writer at all, but felt compelled to share a few notes on this AssureLink opener. I changed from a chain drive to a belt drive and I'm glad I did. What a difference in sound reduction. This is VERY quiet in comparision to a chain drive. I started installation on this at noon and got finished with EVERYTHING by 3pm, including programming of the Assurelink. (The car remotes are already pre-programmed at the factory.) The keypad was a breeze with the ability to program it from the multi-function keypad. Now, I will say that it was much easier since it was a replacement because most of the mounting brackets were in place. Nonetheless, the directions were solid. The app is easy to register with and use. So far, it was money well spent. Since these are purchases that you'll have for many years, I recommend getting the AssureLink model. You'll be glad that you spent the few extra bucks. Great job on this product guys!


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Tripleb440

Wilkes Barre, PA

Sep 2 , 2014
Overall
Not as compatible as they say

Even though it says Homelink compatible it is not unless you get a repeater. They tried to tell me with new cars it is not an issue and I have a 2015 GMC Acadia (can't get any newer). It will not work without a repeater. If you have a Car2U system (as in my 2013 Sierra), you will also need another repeater for that car. Lear who makes the car2U system won't ship it to you unless you pay 39.95 and 10.50 to ship the unit. If you are stuck in this situation, call Chamberlain (manufacturer) and don't take no for an answer, and they will ship the repeaters for free!! Whoever thought up this new security system should be fired, as it is not compatible with any universal remotes. The units are very quiet and pretty straight forward if you read the manual. I put LED light bulbs in the openers (bought 2) and it is a great add in. The bulbs don't get hot and hold up to the vibration.


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Danold

Riverside, CT

Aug 18 , 2014
Overall
Quiet and smooth

Nice improvement over the chain drive...hope that it lasts as long. Home link on car remote not as simple as older versions as security makes the process more complicated.

I would recommend this product to a friend.

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Tacomalen

Tacoma, WA

Aug 13 , 2014
Overall
Works Great

This garage door opener was ease to install, the unit is whisper quite and setting up the AssureLink Internet was also very easy to setup. The best part is the auto close of the unit, I don't have to worry any longer, did I close the door or not? The AssureLink app works great!


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sandee456

Gainesville, FL

Aug 12 , 2014
Overall
Love it

Works great and very quiet

I would recommend this product to a friend.

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KevinSylvis

Kennard, NE

Aug 12 , 2014
Overall
EASY INSTALL

Viewed some install on the NET. WOW. EASY EASY EASY

I would recommend this product to a friend.

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Phoenixjb

Peoria, AZ

Aug 12 , 2014
Overall
Excellent & Quiet Garage Door Opener

I bought this to replace my 14 year old Chamberlain chain drive opener. The opener was a breeze to put together as long as you follow the enclosed instructions including the addendum for the belt tension. This is by far the quietest garage door opener I have ever owned... Much better than the old chain drive and screw drive openers. It is supper quiet!! The assure link work fantastic and only too about 3 -4 minutes to setup. The battery backup and nice control panel are great added features!! Craftsman has put out another wonderful product as always... very easy to operate and the assure link lets me see at a glance wherever I am at if the garage door is actually closed.

I would recommend this product to a friend.

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BossHo99

Milton, NY

Aug 6 , 2014
Overall
Great Garage door opener!

The opener is whisper Quiet! Love the Assure Link! You can open the garage door from anywhere as long as you have your cell phone! Just a word of advise: Forewarn your wife or husband when you open the door unannounced when you are away from home! I opened the door from the grocery store without telling my wife (to try it out) and scared the daylights out of her....

I would recommend this product to a friend.

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angeey

Calumet City, IL

Aug 4 , 2014
Overall
Door Opener work great had problem with Assurelink!!

After trying to locate the learners button for what seem like forever, which was hidden behind the cover of the door opener, which is mounted in the ceiling and I am a single women 5'4 had to get a ladder to pry the cover off the opener the button was beside the bright hot light in order to reach the learn button. This really upset me because I was told it was pretty easy and quick to set up. having to do all of this was not quick and easy!!! So after erasing all of the remotes and door mount I had to reset them all just to set up my assurelink. finally was able to set it up but these instructions need help and the learn button needs to be more accessible on the outside of the opener or on the wall mount. Horrible experience setting up the Assurelink but overall please with final product and now i can rest assure that even when i leave the door open I can close it from my phone/laptop/Ipad. So pretty excited about that. any problems I will let you all know...

I would recommend this product to a friend.

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Burptastic

Portland, OR

Aug 1 , 2014
Overall
Good Product

The belt drive makes this garage door opener very quiet. We specifically bought the opener with the abilIty to control it from our phones with an app, always great to be able to check and make sure the garage door is closed. Great option to have.

I would recommend this product to a friend.

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buddybutler

Gaithersburg, MD

Jul 29 , 2014
Overall
Faulty logic board failed just after warranty expired

BEWARE! My 12 month warranty on the garage door opener had been expired for two weeks, and the wall control stopped working. I was told the logic board had failed and would have to be replaced. The cost was $211.79 plus tax -- for a garage door opener that I'd purchased for $249 complete. This is apparently a frequent problem with this unit.


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