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      180 Reviews Write a review
      131 Reviewers (73.0%) would recommend this to a friend.
      Overall Rating Breakdown:
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      Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
      Those benefits were not conditioned on the positive or negative content of the review.

      Most Helpful Reviews

      Praise11 found this helpful
      SticksFigure
      Jan 22 , 2012
      Overall great value... very quiet, "connected", easy to install
      My 14-year-old garage door opener died horribly last week, and after figuring up the cost of replacement parts ($160 + shipping), I decided to buy this unit since it was on sale. I was a bit concerned about purchasing this model when I saw the average rating was 3.5 stars, but when I read the negative reviews, they all seemed to share two complaints: (1) Craftsman does not openly advertise that AssureLink isn't free. The first 12 months are free, but after that it's $20/year. (2) HomeLink on cars made prior to 2008 won't work with this garage door opener. My responses to these two issues: (1) True. This is why I didn't give it five stars. Sears/Craftsman should include this information on their website and on the product packaging. I read these reviews prior to going to the store, so I made an informed and conscious decision to give it a try. Since I got the opener on sale ($250), I felt the AssureLink was a freebie anyway. Speaking of which, it's a neat little freebie! I like it, and it was easy to set up. (Although it took a couple of tries for my phone -- or the AssureLink transceiver -- to find the garage door opener.) Also, you can go into the smartphone app's security settings (under "Account" > "Security") and disable the requirement to log in every time you launch the app. (2) Also true. However, this is true for all garage door openers made in 2011 and up. I called HomeLink (1-800-355-3515) and gave them my information, and I qualified for a free HomeLink Repeater kit. From what I've found online, you qualify if your car is a 2006-2008 model with factory-installed HomeLink system. What I like best about this garage door opener: (1) It is QUIET. As others have said, this unit operates very quietly. This is nice since our master bathroom is above the garage. (2) Remote RANGE. While it may move a tiny bit more slowly than my previous unit, it isn't a problem since the range on the remote(s) is pretty good (150 ft or more). (3) Motion SENSOR. The motion sensor on the door control is quite handy so I don't have to fumble for a light switch in the dark. It is fairly sensitive, but not so much so that it goes off when a bird flies by outside the garage window (which the door control faces). (4) EASE of installation. My wife thought I should hire a professional installer, but it turned out to be quite easy. The instructions are well-written and quite detailed for all aspects of assembly and installation. (5) ASSURELINK. As stated above, I view this feature as a freebie. This 3/4 hp opener costs about the same as the other 3/4 hp units without this feature, so I simply see it as a bonus feature for the first year of ownership. If I decide to continue using the feature after that, it will cost me $20 per year, which seems reasonable. At this time I doubt I'll renew, but we'll see. Also, the AssureLink website is working just fine for remote control of the opener. Also, the Craftsman smartphone app (Android for me) does allow you to uncheck the security option for requiring the password every time your start the app. In this way, you can avoid re-entering the password repeatedly. (6) Battery BACKUP. Peace of mind. The trade-off here is the cost of battery replacement, which the installation guide states should last 3-5 years. Note that the motor in the opener is a DC motor, so it runs purely off the battery. The AC is only hooked up to recharge the battery. (7) AUTOMATIC close feature. Although I haven't set it up yet, this kind of obviates the AssureLink feature. If it's set up to automatically close after a set amount of time, I don't have to worry about driving off with the door up. All in all, I am pleased with my purchase and would recommend it to others.
      Criticism17 found this helpful
      ownerofgaragedoor
      Nov 1 , 2013
      Low Reliability - it broke down in two years
      The electronic board on my garage door opener failed in less than two years. I had to replace the entire system because the repair would cost more than replacement. I would not recommend this garage door opener. Also, my experience with Sears repair service was very poor.
       

      TripleG1976

      Beachwood, NJ

      Jan 29 , 2015
      Overall
      BEST DOOR OPENER EVER!!!!!

      This has everything you need and then some. I can open and close it from my phone or just check to make sure it is closed. It alerts me when the doors are opened and closed. I cant be any happier with this opener!! Way to go Sears/Craftsman!!!!


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      HomeAutomationMan

      Liverpool, NY

      Jan 23 , 2015
      Overall
      Good product, works well most of the time but...

      Good product, works well most of the time but... I really wish this garage door was compatible with the Wink hub and the wink app. The craftsman app is a standalone app that is an island and can not link into your Wink automation systems.

      I would recommend this product to a friend.

      The reviewer indicated they are affiliated with this product.
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      zeplynne

      West Chester, PA

      Jan 23 , 2015
      Overall
      Quiet and Quality

      One of the quietest belt-driven openers. So many good features, very reliable. Works great with my 2013 Flex homelink in car system. Definitely recommend this product.

      I would recommend this product to a friend.

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      RicardoC.

      Brandon, FL

      Jan 22 , 2015
      Overall
      Nice Upgrade

      What a difference from the old unit I had replaced! With the battery backup, I now have piece of mind should the power ever go out. AssureLink is just icing on the cake.

      I would recommend this product to a friend.

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      alanspete

      Carver, MA

      Jan 17 , 2015
      Overall
      Great opener

      Very quiet, easy install. Its in the garage I store the tractor in for snow so the battery backup is a must for power outages. The Assurelink is a bonus

      I would recommend this product to a friend.

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      rsg63

      Dublin, CA

      Jan 12 , 2015
      Overall
      One year and still going strong

      Very quiet with excellent features. Been just over a year since I installed it and no issues at all. Fairly easy setup. Would have been easier if I had not completely scrapped my old unit, sensors, struts and all. I did the wiring my way and struts more elegant than the previous installer did. My son repairs garage doors for a living in another state and said these are similar to the premium units he sells (Lift master and Marantec).

      I would recommend this product to a friend.

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      Dannyboy59

      Noblesville, IN

      Jan 7 , 2015
      via mobile
      Overall
      Everything I could want in an opener

      This opener is everything I expected. It was pretty easy to install with just a few of the right tools. Battery back up is great to have because the electricity goes out often where I live. The smart phone app is easy to install and use. The time to close feature is important to me because I have kids who often leave the door open. The belt drive is very quiet and does not disturb anyone upstairs. It's also great to be able to use the smart phone to check when the kids get home from school. This opener has everything I could want and I would recommend it to everyone.

      I would recommend this product to a friend.

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      amgp2

      Houston, TX

      Jan 3 , 2015
      Overall
      Excellent!

      We bought 2 of these for our garage and they have made the world of differnce. The units in the house weve just bought were noisy, clanky, not smooth, very slow and worked intermittantly. We had Sears fit them for us and our doors now work like a dream and are so quite that we can hardly hear them. We choose these ones as they had the battery backup, this gives peace of mind incase of a storm and they also have the easy manual opening. Another reason for the choice was the connection to our moile phones, letting us know if they had been left open or were being opened in our absence and the facility to close them remotely. It was well worth the extra money of getting Sears to fit them as they really do know what they are doing. We had Hector fit ours and he was exceptionally good. He worked non-stop until our door were running smoothly and quietly and then he explained everything about the systems and the options that we had and advantages of one option over the other. Great openers, especially as they were on sale! Even greater fitter in Hector!

      I would recommend this product to a friend.

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      arizonamom5

      Glendale, AZ

      Dec 31 , 2014
      Overall
      Garage Door Opener

      Price of item was fantastic. As always, no hassle pickup from store. Easy to install, love the battery back up and the internet connection. Now I can open the door from anywhere, without giving out my security code. LOVE IT!

      I would recommend this product to a friend.

      The reviewer indicated they are affiliated with this product.
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      Mr.Craftsman

      Bel Air, MD

      Dec 30 , 2014
      via mobile
      Overall
      Good stuff

      Easy to install. Very very quite!! Love it.

      I would recommend this product to a friend.

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      tlblazek

      Green Bay, WI

      Dec 27 , 2014
      Overall
      Very Quiet Opener

      This is the quietest garage door opener that we have ever had. From inside the house we can not hear it operating even though we have an attached garage. Easy to install and the Assurelink is great to have even if you do not do a lot of traveling.

      I would recommend this product to a friend.

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      jerrrry

      Streamwood, IL

      Dec 27 , 2014
      Overall
      Very quiet operation and great features that my previous unit didn't have.

      I would recommend this product to a friend.

      The reviewer indicated they are affiliated with this product.
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      bluethunderhd

      Waukesha, WI

      Dec 26 , 2014
      Overall
      quietest opener ever

      I would recommend this product to a friend.

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      Dec 18 , 2014
      Overall
      Excellent opener

      This was a great purchase. It is quiet and was easy to install.

      I would recommend this product to a friend.

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      9507

      Houston, TX

      Dec 18 , 2014
      via mobile
      Overall
      mr

      Good product

      I would recommend this product to a friend.

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      Dec 15 , 2014
      Overall
      Nice Product - Better Than the Old One

      I bought this garage door opener after the one I purchased in 2011 started to randomly open the door when it felt like it. So far this one has been great. I really like how it works. It's quieter than the previous one and looks better too. The old one looked like a red football helmet where this design is more modern and mature. I haven't hooked up the WiFi yet to use the app but I plan too shortly. I was told by the installer that the old unit's keypad probably had electronic issues. I opted not to go through the process of calling out a repair technician and pay a lot of money to fix a problematic garage door opener.

      I would recommend this product to a friend.

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      mikemath26

      Largo, FL

      Dec 8 , 2014
      Overall
      Excellent opener

      I installed this AssureLink Belt Drive to replace my existing screw drive unit. I am so impressed with how quiet this opener is; I cannot even hear it inside my house. The ability to check the status of the door using my smartphone is wonderful; no more worrying about whether the garage door is closed. It also gives me the ability to open my garage door to let someone in, no matter where I am. To setup the AssureLink feature, simply plug the included unit into your home router (via the provided Ethernet cable) and connect the power. It immediately connects to the installed opener. Then, create an account online and simply download the Craftsman Garage Door App. Enter your username and password, and you can instantly view the status of your door. The unit mounted by the door is very user-friendly, and it displays the time, temperature, and battery charge; it also has a sensor that turns the lights on automatically when I open the door between the garage and the house. It also comes with 2 remotes and an outside, programmable keypad. The only negative is that the Homelink system in both my 2008 Accord and 2012 Lexus would not accept programming from the Craftsman remote. When I called Homelink, the representative asked me if the learn button on the garage door opener was yellow (it is). He explained that the technology is newer than what is installed in my cars, and I need a repeater for the car's Homelink buttons to be programmed. He sent me the repeater for no charge, all I had to pay for was shipping ($7); it arrived in 2 days. I read the instructions, and had both cars programmed and working in under 5 minutes. It appears only 2014 and newer cars have the updated Homelink technology to work without a repeater. No big deal, you just have to wait a couple of days before you can program the Homelink in your car. I especially like the fact that no lubrication is necessary for the belt drive. The battery should last 3 to 5 years with normal usage; the replacement cost is around $20 when it finally goes bad. I don't mind paying this for the added benefit of a DC motor and the ability to open the garage door, even during a power outage. While I've only had this unit a few days, my initial impression is very positive. I have a close friend who installs garage door openers, and he indicated that he's never had a call-back on any of these units. Time will tell as to the reliability, but I have every reason to believe I made the right choice.


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      MichaelSilver

      Rome, GA

      Dec 5 , 2014
      Overall
      Just installed, impressed so far

      Wasn't difficult to install, but I'm rather handy. Everything worked right out of the box, battery, remotes, wired keypad, wireless keypad and internet gateway. The biggest surprise was the wired keypad. It allows you to program remotes and the wireless keypad without having to push the programming button on the garage door opener. This was a welcome time saver. The opener is very quiet and very smooth. The slowing down at the opening and closing of the door is a nice touch.

      I would recommend this product to a friend.

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      cmahrens17

      Stow, OH

      Dec 3 , 2014
      Overall
      Great features!

      I really like being able to operate the garage door from an app on my phone. It has really helped in allowing access to my house while I am out and not having to be there for deliveries or repairmen. Very quite in function for a garage door opener.

      I would recommend this product to a friend.

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      IowaRyan

      Davenport, IA

      Dec 3 , 2014
      via mobile
      Overall
      IowaRyan

      Great opener with lots of bells and whistles!  Extremely quiet with the belt drive. The wired opener has a nice display that tells you error messages in English in case the door eyes are indicating blocked or if there's too much force detected to open or close the door. Setup takes a good portion of the day, but directions are pretty good it's not too frustrating. Setting up and down limits is very simple. Very satisfied. Liked it so much my wife made me buy another one for the other door!!

      I would recommend this product to a friend.

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      CCNME

      Hanford, CA

      Nov 29 , 2014
      via mobile
      Overall
      Great Buy!

      This unit included everything that you need. The installation directions were clear and easy to understand. Best of all, it's quiet when in use.

      I would recommend this product to a friend.

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      Nov 29 , 2014
      Overall
      Its almost to quiet

      I use to be able to hear my old door open and close noe I only know because it alerts my phone

      I would recommend this product to a friend.

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      save1028

      Palm Bay, FL

      Nov 21 , 2014
      Overall
      Outstanding Product

      This is the best garage door that i ever purchase. It is Very quiet when opening and closing, easy to install. you need to follow instructions, not difficult at all. the Assure link need to connect to your router so you can use a smartphone to open and close if you forget to when you leave home or set a timer to close it. Everything worked the first time i tried it . the outside keypad, remotes, inside wall pad and smartphone, plus you have a motion sensor that turns on the lights of the opener. Great Product.


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      pbug56

      Associate

      East Northport, NY

      Nov 21 , 2014
      Overall
      Amazingly smooth and quiet

      You can barely hear or feel this opener when it is active - a huge improvement over the chain drive unit I used to use. Assurelink works well - as advertised. Only oddity so far is that after I close the door the console still seems to be planning to close it again in 5 minutes. BTW, when it does automatically close (something you can turn on or off), it does warn you first. Beyond that, one should know that Homelink in a current opener may not work with an older car without getting an adaptor from Chamberlain. BTW, I do work for Sears and I sell garage door openers - it's nice to see for myself how good such a product can be.

      I would recommend this product to a friend.

      The reviewer indicated they are affiliated with this product.
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      OBdoctwo

      Fort Smith, AR

      Nov 11 , 2014
      via craftsman.com
      Overall
      NOT compatible with all HomeLink

      Got suckered in by Craftsman with their labeling on the box : "Compatible with HomeLink". My ***. I have a 2012 Elantra with HomeLink. Won't program to this new Craftsman opener. Makes HomeLink in my Elantra now useless! Thanks Sears. If I hadn't spent hours upon hours installing these two openers, I would surely take then down and back to you. A repeater you say? That's not compatibility. That's a gross oversight and false advertising. DO NOT BUY THIS OPENER IF YOU HAVE HOMELINK. IT IS NOT COMPATIBLE.


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