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Most Helpful Reviews
The door opener is great! I found it easy to install and it works great. It was a replacement for a 1976 model Craftsman chain drive. This opener is much quieter when opening and closing the door. It also can be stopped part way opened if you just want a little ventilation. The free smart phone app is a great feature for checking the door?s status while away. It works great as an opener and closer for the door from anywhere with just your phone.
Round Rock, TX
We love our new belt-driven Craftsman AssureLink garage door opener. It is so much quieter than the chain driven opener we had previously. We also love that we have the ability to open or close it remotely for a computer or smart phone, as well. The installation technicians were very fast, friendly & professional also. Definitely worth the extra money to have the old opener taken down & the new one installed!
The Craftsman Assurelink Garage Door Opener with battery backup is the best garage door opener I have ever owned or used. Installation could not have been easier. Craftsman has again made another great product.
The electronic board on my garage door opener failed in less than two years. I had to replace the entire system because the repair would cost more than replacement. I would not recommend this garage door opener. Also, my experience with Sears repair service was very poor.
I am amazed at how quiet this opener is. I have actually debated on buying a second one to replace the other opener on my second garage door. The installation was a breeze.
After hours and hours of trying to get the Assurelink to work, I have discovered that the device is not compatible with Linksys wireless routers. It appears that if you have a netgear wireless router you should be fine. I also find little to no support online on how to troubleshoot the device. Finally with trying all the soft and hard resets, the lights no longer work when connected to the router, or to power. Neat concept, but I believe this still has multiple bugs to be worked out. Maybe Sears will make it right, but I doubt it!
San Rafael, CA
I was having trouble getting my remotes to work on my old garage door it was 20 years old. so I went to Sears and on line to research a new opened. The door I bought had every thing I wanted from auto closing, if you forget to close it ( you can set amount of time after the door is open and it will close it self). It also has the option to check if it is closed on the internet from my smart phone. You can also close it from anywhere you have internet access and the app is free. It also has a battery back up so it will open in a black out. All and all this is the best garage door for me. It has lots of other features plus it is extremely quiet,I found it easy to install by following the directions.
What a great idea! I dont worry about my garage door anymore since I installed the AssureLink Internet Garage Door!!! Thank you Sears!! What a great product! Flawless, free app and free service!
Product was well packaged. Instructions were excellent. Installation was straightforward. Everything looks and feels like "quality". However, I find the marketing on the box to be misleading. The AssureLink system uses a different frequency than previous Craftsman/Chamberlain openers and most universal remotes do not work with this opener. I have had to replace my Chamberlain KLIK1U (also purchased at sears only 90 days ago) with a more expensive Craftsman-branded remote. Also, this opener is NOT compatible with the majority of HomeLink systems in cars. Neither my 2001 Honda Accord nor my 2013 Nissan Frontier were able to sync with the new opener (worked fine with old opener). So that's annoying. Beware. Otherwise, the system is very quiet, battery backup is nice to have, the wall-mount button is very nice, and the AssureLink is nice.
San Jose, CA
Simply excellent and here are the reasons why: 1) Time-to-close feature which is great if you forgot to close 2) Very quite - the belt drive does the trick 3) Iphone App for remote access and control 4) Backup battery - useful during blackouts 5) Motion sensor lights - automatically light up the garage when I enter. I do not even have to turn the lights on.
Prior Lake, MN
Well it looks like I'm stuck with a POS opener that has major issues just past the warranty period. The openers, keypad, and assurelink have intermittently failed for a couple months now. I unplugged everything in the hopes that it would rest itself but no dice. I called the warranty line and I have a tech coming out but I am sure this is going to cost me additional money. Just like most Craftsman products that have gone south in quality this is just another example. Time to get rid of Sears products ans they seem to resemble their other company Kmart.
This device uses a proprietary, totally undocumented and totally unsupported protocol. You cannot even connect a wall button to it unless you buy the overpriced one that's made for it. You cannot control it from any home automation system (like Lutron). Remotely, you can only control it through their Cloud application (paid yearly), from an iPhone app that sometimes works, sometimes doesn't. Something breaks? Tough luck, go buy replacement, support is completely untrained on this system. Don't even try asking them questions that are not stupid-consumer grade. I bought two of these, and the longer I use them, the more I wish I had not.
I was looking at the ****** Chamberlain 3/4 HP opener with all the bells and whistles for $349. It's essentially the same core unit - high power, belt drive, dual high-watt lights, Internet connected for status and operation (MyQ/Assurelink), auto close, wireless keypad, temperature display and motion sensing light switch on the wall control. This one is on sale for $249 and I found a coupon code online that brought the price down to $235 + Tax. The additional add ons from ****** were not worth another $100+. In fact, if you want the laser guide keychain remote and open/close sensor, it's cheaper to buy this Craftsman model and shop around on ****** for those pieces a la carte (I did the analysis in Excel). Installed it a week ago and couldn't be more pleased. My old chain drive was so loud. This one is smoooooth and super quiet; no more jerking and groaning. Starts slowly, speeds up and then closes softly. Very easy (and fun) to install. Wife is absolutely pleased with the opener and we know how important it is to keep the wife pleased, right? Love that the light bases have a short profile, so any CFL will fit easily. Have 2 75w equivalent CFL's installed and the output is night and day compared to the old 60w max setup. Here's another cool feature I didn't know about until I installed. After the preset time, the opener light turns off. If the door is open when that happens and you're outside working, when you walk back in and break the safety beam, the light turns on. Pretty cool. The Assurelink smartphone app is solid. I'm running iPhone 5 and wife has Galaxy S3. Once and awhile the app will crash out but it's rare. Otherwise, everything works great. Love that we don't have to turn around anymore to see if we shut the garage door. One more thing - if anyone is wondering (as I was before I purchased) you do not have to install/use the backup battery. I have my opener on a wall switch inside the house. At night, we turn off the light switch for an additional layer of security. Anyway, the unit works just fine without the battery installed. Bottom line - this thing is sweet!
New Orleans, LA
There was changes in the spring tension device for the belt than the parts shown in the manual. You will need to download this manual to properly assemble this area of the opener. The online manual had these revisions. it is definitely one of the quietest door openers I ever used. The iPhone app worked well. They need to rewrite these apps so you don't need to type it every time you want to access the door opener. One limitation you are allowed only one online account. The remote has a good range. Works from across the median to the house.
Replaced and old opener with this one. You could hear the old one closing from anywhere in the house. Don't know this one is closing unless I am looking at it! Has great features like controlling your door with smartphone apps. The same app lets you know it is open or closed. Great buy.
So far, so good! The hardest thing about install was the wire connections for the sensors on the unit and the Texas Heat! Yup, it was a weekend project, but gotter done!
I purchased two of these to replace chain drive openers that were still operating but really noisy. I also have purchased worm drive door openers in another home in the past. These are really GREAT openers. Our bedroom is directly above the two car over-sized garage and you literally cannot hear them open and close. I was dumbfounded how quietly they operate. The doors they are attached to are 14 years old; once I lubricated the joints on the doors with these openers...no noise. I spend several days researching the best openers and these were priced at $233, so I bought two. I certainly did not need the 3/4 HP for my doors but boy did I make the right decision. The first one took me a full day to self-install, but once I saw the rhythm of it, the second one was done in two hours. I hooked to my internet and downloaded the Android app to my phone and zappo, I can check their status anywhere I travel (and can open/close them with the app also). Programming is a whiz.
I have only had the product for two weeks but here is what I can tell you about it. 1) It will NOT work with your HomeLink in the car. You MUST call HomeLink.com company and request a FREE repeater. Do NOT tell them that your car is older than 2011 otherwise they will charge you $49 for the repeater. It is FREE for 2011 and up. 2) The Assure Link works great from the website/Internet. However, the iPhone and Android app SUCKS and buggy. It needs work!!! 3) It is very nice a quite unit. Does not seems like 3/4 HP but works fine. 4) As far as the $20 per year fee, I think it is OK BUT it says in the item discription " No Annual Fees, Free App Download". 5) I spent the money to get two year extended warranty at $30 just to make sure it does not fail after 1 year. That said, I would still buy the unit again considering I bought it for $200. I LOVE the idea that I can open my garage door from anywhere in the world and my smartphone. It also tells you how long the door has been shut
This seemed like a great product in the description. It's actually a very poorly designed product. Within 3 weeks I got a "logic board error" and it would no longer move. I called the warranty number - the part won't arrive for a week and the technician isn't scheduled to come until end of the following week. We got five inches of snow today and my wife's car is out in the driveway rather than in the garage. I also can't actually lock the garage since I had to release the door from the motor, so all of my belongings in the garage could get stolen. Still have to wait a week and a half for this to be fixed. I called to ask if the part could be shipped more quickly so it would be less of an inconvenience. I was told that is not possible. Your product fails for no reason and you can't get me rush shipping?! Other than completely failing, this opener feels very cheap. The rail actually flexes when the opener runs and the 3/4 hp motor seems far weaker than my old 1/4 hp opener.
I have had this opener for about 8 months, I bought it for the DC operation. I was never able to get it to work with my 2003 vehicle. I just tried to program it to my 2013 and when I could not I started to research online. In order for this work work it will cost me over $100.00 dollars. None of this is clearly listed on either the box or the manual. The only reference to it is online and it is very vague. Buyer beware research your vehicle before you buy!! Also Assure Link is $20.00 a year after the first year.
Quiet. good motion sensing light that my wife loves. iPhone control is neat and very useful. auto down function a safety feature. Sears installer showed up on time, did a very good job installing, cleaned up and was worth not trying to do by myself or even by our handyman. Did not want to buy new opener but since I did, a great choice.
San Tan Valley, AZ
So far, this garage door opener is awesome. It is super quiet and it was very easy to install and setup. It is deserving of 5 stars, so why did I only give it 4? Well after signing up for the AssureLink, I found out that the service is only free for the first year, and $20 a year after that. I wish I would have known this before I bought this unit, I could have paid a little more and got Chamberlain's unit that now has the internet feature for free. Hopefully Sears will change this because as much as I like being able to open and close the garage with my smart phone, it isn't worth $20 to me. That means that one of the main features on this unit will stop working in a year, and that makes it a 4 star unit. If you want a super quiet garage door opener and don't need to operate it using the internet then this is a good one. If you want to be able to open it with the internet, look at Chamberlain.