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30 Reviews Write a review
24 Reviewers (80.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Most Helpful Reviews

Praise2 found this helpful
GardenTractorMan
Jun 16 , 2010
Craftsman Quick Release Teardrop Ratchets are great tools

These long handled 3/8" drive ratchets are highly favored when I select a ratchet to do work with.  The long handle provides more leverage than the shorter 3/8" drive ratchet.  These ratchets are included in my 3/8" drive Craftsman Industrial socket sets and they get quite a workout.  The ratchets are the only part of a Craftsman socket set I have ever broken and I have used Craftsman hand tools for over 30 years.  An improvement would be fully machine gears inside and adding a dust cover. 

Criticism6 found this helpful
JMBruni
Jan 16 , 2012
Made in China for the same price as before

I've had my 3/8" ratchet for over ten years, over which time I used it on at least a weekly basis.  FInally, the ratcheting mechanism showed some signs of wear.  I took it in to get it replaced and found the new ones were made in china.  The salesman mentioned he had many of the new 3/8 and 1/2 returned due to failures.  At the same time, the price is still the same!

This is sad.  I always went for the USA made Craftsmans hand tools.  Now I'll have to find a new company to buy ratchets.

 

docdj42

Holcombe, WI

Nov 8 , 2013
Overall
craftsman ratchet

this is a very solid ratchet

I would recommend this product to a friend.

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jakesr

Locust Grove, VA

Oct 27 , 2013
Overall
nice piece

very good handle fit to hand

I would recommend this product to a friend.

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MannersHandyman

Santa Rosa, CA

Aug 2 , 2013
Overall
Professional

It's made in USA. It locks the socket on with a push button release and it's guaranteed for life.

I would recommend this product to a friend.

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Old_School_Mech

Beaverton, OR

Jun 1 , 2013
Overall
Quality_with_lifetime_replacement

I bought this Craftsman hand tool because other than one other maker, no one will replace the item if it fails for my lifetime. It replaced one of the cheaply made imported tools that fell apart during use. This is much superior in construction.

I would recommend this product to a friend.

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r8dr

Waipahu, HI

Feb 22 , 2013
Overall
Good ratchet

The only reason I bought this ratchet, because my other craftsman ratchet of 15 years finally broke (locking mechanism).

I would recommend this product to a friend.

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thirdbrother

Medina, TX

Jan 10 , 2013
Overall
Long Ratchet

Love the ratchet, worked flawlessly, I needed a ratchet just before Christmas while out of town and I went to Sears to get one, I saw the extended length 3/8 drive ratchet and since I already had two of the shorter ones at home I decided to purchase the longer one, love it, so glad I bought it.

I would recommend this product to a friend.

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Blnbabb

Bruceton Mills, WV

Sep 14 , 2012
Overall
Craftsman 3/8 in. Ratchet

I would recommend this product to a friend.

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JMercer

Westland, MI

Aug 6 , 2012
via craftsman.com
Overall
these ratchets are garbage

i bought a 260 pc mechanics tool set . when i was just fixing cars in my driveway it worked well, but i still broke the 3/8 drive ratchet so i went to replace it and they took my long hanld and gave me a referb short and said thats what i had to accept took it home and the same day it started skipping went back to the store and they said it was referbed so i had to take another referb, that one finnished the job but the next time i worked on a car it started skipping. so i went back to sears and they said i had to take another referb cause mine was a referb took that one home and it too started skipping. then i got a job at a shop fixing cars and wanted a new ratchet so i went in and they said i had to take another referb so i said i wanted to talk to the store manager and the lady said just go get a new one then. so monday my first day i used the crap outta it and on tuesday it started skipping on wed it would just switch between forward and reverse on its own and thur it was locked it wouldnt go fwd revese and wount ratchet, so i returned it and they gave me another new one so fri it worked fine but sat it started skipping again. i dont use a cheater bar or use it on super tight bolts i have impacts for those i just cant belive how cheaply they are made now. so went back to sears and was told they have a professional line of ratchets that are way better constructed and and i should BUY one of those cause they cant keep replacing new ratchets every couple of days. what a joke i talked to my snap on guy and he said he would bring me a new ratchet every day if i brake it every day and said if i broke one more than once every week he would give me gift certs for the price of the ratchet every time to use on other tools......so long crafts man hello snap on. but you probly wont be able to read this cause crapsman wont post it too sad, they had a great name and its gone..... they are only conserned about their bottom line and not their quality or rep. oh and snap on, mac, and matco all have life time replacements on all their products including tool boxes and air tools,  take that craftsman that only replaces hand tools. i called craftsman and left a message for them to call me and i still havnt heard back from them, probly cause it will cost them money not make them money, thanks for nothing!!!!!!!!!!!


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Tool-Guru

Phelan, CA

Jul 16 , 2012
via craftsman.com
Overall
Ratchet has a mind of its own

This is the worst ratchet Craftsman has its name on. The plastic selector lever is cheap and lightweight. Pawl in the ratchet body will reverse without warning. Ratchet can't handle more than 80 ft lbs without stripping the gears. Handle kills your hands due to the slim design. Horrible horrible design overall. Harbor Freight has better ratchets than this one, cheaper too.


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1Honey

Bedford, OH

Jul 13 , 2012
Overall
craftmans 3/8 in. Drive Quick Release Teardrop Ratchet

It's light weight and i love the quick release.

I would recommend this product to a friend.

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zarz74

San Antonio, TX

Mar 28 , 2012
Overall
craftsman 3/8 drive quick release teardrop ratchet

excellent product and very easy to use. very reliable and dependable even in cramped spaces. would recommend this product to anyone who is a do it yourself person

I would recommend this product to a friend.

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bex

Windsor, MA

Mar 27 , 2012
via craftsman.com
Overall
Now Made in China

This ratchet used to be a great tool, but now all of them are made in China. The quality, finish and feel of the ratchet have all suffered and I'm sure the longevity will be far worse than older versions. The price hasn't changed though.


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JMBruni

Loveland, OH

Jan 16 , 2012
Overall
Made in China for the same price as before

I've had my 3/8" ratchet for over ten years, over which time I used it on at least a weekly basis.  FInally, the ratcheting mechanism showed some signs of wear.  I took it in to get it replaced and found the new ones were made in china.  The salesman mentioned he had many of the new 3/8 and 1/2 returned due to failures.  At the same time, the price is still the same!

This is sad.  I always went for the USA made Craftsmans hand tools.  Now I'll have to find a new company to buy ratchets.


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BartY

Olive Branch, MS

Jan 16 , 2012
via craftsman.com
Overall
Buyer Beware!!

Standard Craftsman ratchets had been of suspect quality for the past decade or so as the design and quality of materials had been progressively cheapened to squeeze every penny of profits out of them. I had quite a few of these in my toolbox back in the 90s but after receiving a couple of warranty replacements that just slipped after a few hours of normal use, I finally caved and spent more money on a better tool.

Now, to add insult to injury, the MBAs running Sears/K-Mart have decided to farm these out to China.

Just beware if you go to Sears to swap one out, you're VERY likely to receive a Chinese made replacement. One store I walked into recently had NOTHING but the Chinese made ones! What an insult.


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oknaz

Mesa, AZ

Jan 9 , 2012
Overall
3/8 Inch Rachet

I bought the biggest set of that sear's had on sale and it'll be a year ago this month that i've owned this set . But i'm very surprised that the 3/8" drive rachet just quit working i've never had to fight to keep the selector lever in 1 spot

I would recommend this product to a friend.

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roadhog0

Issaquah, WA

Dec 30 , 2011
via craftsman.com
Overall
Like Father, Like Son

My father had his ratchet like this for 20+ years before I bought mine. I purchased one as soon as I started collecting tools for my tool box. I've wrenched on a great sum of products now with this wrench and been very happy with it. I beat on it with hammers, use it for high torque application and more and it doesnt have an issue with it. Very well built tool and if it breaks I can get it replaced. Havent had an issue with mine or my fathers ever. Great tool! I wish they offered a short throw version (smaller teeth to engage with)


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ateball

Endicott, NY

Dec 22 , 2011
via craftsman.com
Overall
absolute JUNK! I broke 3 ratchets today, all tear drop style!

Just replaced them this morning an all 3 broken in 1 day! 2- 3/8s an one 1/2"drive! If you oticed lately, some of the "crap" labled craftsman is now made in china on the package...AND IT SHOWS! Id love to post the pictures of my knuckles right now, whoever the unlucky guy is in the morning at the counter might get to see them up REAL close! Sick of driving up there to replace there junk. Its the only way they can sell things anymore is buy offering lifetime warranty. I have a couple old stanley "ugh" ratchets I keep around  for (just in case times) an the damn things havent let me down yet. thats pretty unreal...do yourself a favor an buy MAC or MATCO right from the start an save yourself the gas in constantly returning there new an improved junk...


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JRPettet

Idaho Falls, ID

Dec 5 , 2011
via craftsman.com
Overall
The standard teardrop ratchet is not worth any price.

I have had several of these ratchets in years past.  They will reverse directions with only a moderate amount of torque which often leads to bloodied knuckles.  The finish on these ratchets is poor, and the mechanism is overly loose.

These ratchets are an embarrassment to American made tools.

The Autozone Duralast ratchets are worlds away and also cheap; a much better option for the money.

 

I hope the people at craftsman read this.  I like craftsman and especially enjoy the premium ratchets but the standard line needs to change.  The teardrop ratchets used to be great tools.


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MarkKent

Beverly Hills, CA

Nov 14 , 2011
Overall
Craftsmans downfall continues

Was in the store the other day looking at the ratchets, noticed a different color chrome on the newer ratchets they got in, first thing I noticed was that USA was not on the new ratchets and label said (Made in CHINA).   Unbelievable.  Craftsman ratchets are now made in China. 


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darabbit02

Urbana, IL

Sep 21 , 2011
Overall
3/8 ratchet

This is a very nice product. I have used this product for years. It is quality made and will stand the test of time for sure. Craftsman tools are the best for the money. I think I?ve only broken one ratchet in my lifetime. These are truly the toughest tools on the planet.


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Harley18

Cherokee, IA

Aug 15 , 2011
via craftsman.com
Overall
what sound?

This is my 3rd 3/8 ratchet in less than a year. First one i had was broken when i get it. The second one i had broke when i was putting a bolt back on my starter and i wasnt even really tighening it up yet. The last one i get and still havent replaced yet, i was putting bolts in to a transmission with a 3in extension since i was working on a frontwheel drive minivan and i got halfway done and the teeth started to slip and this just further upset me. Now the head its shelf will not move in any direction, unless i put it in the middle then it will spin. Am sad to say this, but they dont make tools like they use to make them. I will proable not buy another Craftsman tool again if they keep this up.


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zridling

Rolla, MO

Jul 18 , 2011
via craftsman.com
Overall
Buyer beware -- these are poorly made

If you have the money, opt for the premium ratchet as the quality of these basic ones have deteriorated to the point of junk. Has anyone at Craftsman used this ratchet in the last few years? I received two that just didn't work, the latest wouldn't loosen a bolt because the gear teeth wouldn't hold. I expect such poor quality from Chinese manufacturers, but let's show some pride in the US.


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malytubu

Wyoming, MI

Jul 5 , 2011
Overall
Buying another Craftsman Tool

I bought this rachet to supplement my 3/8" drive set. I use these Craftsman ratchets with both US and metric - sockets and allen wrenches, extensions and other drive bits. I use my ratchets nearly everyday in my work as a Maintenance Technician. This additional ratchet allows me to have two sockets or bits setup as I work on our plant equipment. It makes me a bit faster and keeping the equipment going is crucial.

I would recommend this product to a friend.

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Bobby59

Eastview, KY

Apr 12 , 2011
Overall
Craftsman Quick Rel. 3/8 in. drive ratchet is strong and durable

After owning my Craftsman ratchet for over 15 years, I used it quite often. It seemed every project, big or small, required the use of my trusty ratchet. Just recently I was using it on my pick-up truck and I felt something snap....It wasn't the nut. It was my ratchet. I took my ratchet back to Sears and wasn't expecting anything that was as satisfactory as my trusted old tool. The best advantage to purchasing Craftsman is the lifetime warranty. You just don't find that in any tool brand anymore. The honest gaurentee and quality is whats lacking in todays "new" tools. Craftsman has always been the #1 tool in my box.

I took my broken ratchet to the counter at our local Sears. I was informed that the model of my old ratchet was no longer available. The handel length of my old ratchet was inbetween the lengths of the newer short-handle and long-handle ratchets. I was dissapointed thinking that I would have to leave with the short handle ratchet...using it would be much harder with the shorter handle. To my suprise they offered me the long handle ratchet! I thanked them and took it home to try it out. It works like a charm!! Even better than my old ratched. I am looking forward to my next purchase which will be completing the set. Thank you Sears for continuing to keep your tool customers happy. I am more than 100% happy with the service I recieved.

I would recommend this product to a friend.

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blitzen57

Rowlett, TX

Nov 28 , 2010
Overall
3/8" ratchet, quick release, long handle

After looking over the other ratchets available, I find it sad to see the quality of these wrenches has gone down hill. The plus side is it's free  replacement policy. If you compare this ratchet with the same thing 10-15 years ago, it's incredible.  


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