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97 Reviews Write a review
57 Reviewers (59.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
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Most Helpful Reviews

Praise14 found this helpful
Mr-Mac
Mar 29 , 2011
Craftsman 3/8 in. Drive Quick Release Teardrop Ratchet

This is the same ratchet that has been in Craftsman mechanic tool sets for ages...and for good reason! Strong, solid and overbuilt to withstand severe duty, this is the most used ratchet any place I have ever been!

Criticism18 found this helpful
Nochineseforme
Jan 27 , 2013
No longer worth it
After 24 years my 3/8" drive ratchet finally gave up. It has been used to work on countless cars and in my bike shop so I had zero complaints. The warranty replacement was another story. I was given a chinese replacement that looked and felt like a poorly made toy, the tool didnt even have the right weight. I was not aware of the Craftsman asian invasion so i checked other tools while in the department and was very surprised at all the imports. A very sad end of an era for this mechanic.
 

BillfromWisconsi

Pewaukee, WI

May 15 , 2014
Overall
Great Product.

Love my Craftsman tools. Wouldn't buy anything else.

I would recommend this product to a friend.

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kalumotu2014

Lawrenceville, GA

Apr 7 , 2014
Overall
my tood

i love it, light easy to handle. strong and east to do otherway.

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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DidntLastLong

New Freedom, PA

Apr 5 , 2014
Overall
My ratchet only lasted 3 months!

I got this item in the 283 piece tool set and it seemed to work fine at first but after only 3 months getting used like 2 times a week it gave up and is so hard to turn and it doesn't even ratchet anymore without 50lbs of torque on it. Very disappointed!


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ChineseCheckers

Massena, NY

Apr 1 , 2014
Overall
Made in CHINA

I went to buy some new ratchets today and seen they were made in CHINA! From now on ill no longer buy craftsman tools since they are cheaply made in CHINA. Im now buying S and K tools which are MADE IN THE USA. Shame on you Craftsman!


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Hondajohn

Laguna Hills, CA

Feb 19 , 2014
Overall
Craftsman 3/8" ratchet

I bought this 3/8 " ratchet for my son who already owned Craftsman sockets. It works great and helped us to assemble brackets and hooks in the garage. Now everything in the garage is off the floor and hanging up. Craftsman ratchets are the best. I personally have 4 differents sizes of Ctraftsman ratchets myself. Highly recommended

I would recommend this product to a friend.

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Anoncowboy

Waynesville, NC

Feb 14 , 2014
Overall
Great ratchet

I would recommend this product to a friend.

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Dale_S

San Diego, CA

Feb 14 , 2014
Overall
-Good Ratchet

This is your basic ratchet done correctly. It feels solid and there isn't a lot of play in the head like other ratchets have. I've had one of these for the better part of 25 years I think my parents bought me a set when I was a teen working on my car myself. Only reason I got this one is I was away from home and needed to fix something that had come loose on my while on the road.

I would recommend this product to a friend.

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matthew1001

Putnam, CT

Jan 29 , 2014
via craftsman.com
Overall
New ones are horrible

I own 4 of these ratchets. All the exact same thing. 2 of them are a little longer because of a different year, but they're all 2010+. every single one works horrible. these ratchets are now only 36 teeth. or around there. my kobalt ratchets have 72. these feel like the teeth are round. they don't really click. the low Amount of teeth make it a nightmare to try to use in tight places. the quick release button also tends to fail most of the time. the only use i have for these ratchets are for my 2 year old to play with, or if i need to take it somewhere so i don't have to worry about lousing it or stealing it. i would not recommend. The ONLY thing good i can say about these ratchets, is that Sears is good about replacing them. I'm my opinion, you shouldn't have to replace a ratchet. if you do, you're not buying good tools.


The reviewer indicated they are affiliated with this product.
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Imapayne

Fairland, IN

Jul 30 , 2013
Overall
Nice Item

I would recommend this product to a friend.

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COShopper2

Loveland, CO

May 8 , 2013
Overall
Great Ratchet!

I would recommend this product to a friend.

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bluediamond1

Rowland Heights, CA

Apr 14 , 2013
Overall
Craftsman 3/8 ratchet

This ratchet could use some improvement, it is ok for occasional usage, if you want a better ratchet you'll need to spend some more money. I've been using a flex (breaker bar) to break loose fasteners and then switching to this ratchet.

I would recommend this product to a friend.

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Nochineseforme

Land O Lakes, FL

Jan 27 , 2013
Overall
No longer worth it

After 24 years my 3/8" drive ratchet finally gave up. It has been used to work on countless cars and in my bike shop so I had zero complaints. The warranty replacement was another story. I was given a chinese replacement that looked and felt like a poorly made toy, the tool didnt even have the right weight. I was not aware of the Craftsman asian invasion so i checked other tools while in the department and was very surprised at all the imports. A very sad end of an era for this mechanic.


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samspade1

Harrisonville, PA

Aug 19 , 2012
Overall
tools

<span>This is a fair item. I took my old ratchets back to get replaced, The dealer gave me some out of a box , that was repaired, they didn't work and had rust on them. I took them back to a different Sears store, this store gave me new ratchet's. This still does not replaced my old one's, which i payed alot more money compared to the new ones. Sears has new one's almost like my old one's but you have to buy online and can't get a replacement? So when you buy a tool from sears you get what you get not a tool like you have. The warranty is what ?</span>

I would recommend this product to a friend.

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mudjug

Minot, ND

Aug 13 , 2012
via craftsman.com
Overall
not an everyday tool

this ratchet was decent the first few times i used it but after about 2 weeks of everyday use this ratchet started to fall apart and the gears dont hold up anymore, they constantly slip. this would be an ok ratchet for weekend projects but if you are going to be using it 6 days a week i would advise to just spend the extra money on a snap on. this is the only craftsman tool that has let me down...so far


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madmyk

Saint Augustine, FL

Jul 30 , 2012
via craftsman.com
Overall
In a word.....Poor

Long story short.  Few years ago I had to replace all of my basic hand tools.  Had Craftsman, liked Craftsman, chose Craftsman.  Got one of the "mechanic tool sets" and to my surprise, the ratchets were no longer round handled, they had gone to this rectangular design.  No biggie... well until I used them.  It wasn't only the handles that changed, the internals are crap.  The set I got came with 1/4, 3/8, & 1/2 drive.  I tried to go back to my local Sears and get the "old" design and they were "no longer available", so no luck.  Sears has reintroduced the old design (for more $), but too late.  I now use my Snap-On and MAC and Stanley ratchets.
That said, I still love my Craftsman other tools.  Wrenches are great, sockets are great and so on.

Don't buy this one, either step up to the better grade or choose a different brand.


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55nomad

Ypsilanti, MI

Jul 20 , 2012
Overall
my ratchet works great

craftsman tools are the best in my opinion

I would recommend this product to a friend.

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Huiko

Jacksonville, FL

Jul 2 , 2012
Overall
Great replacement

Had my craftsman 3/8 ratchet for 14 years of non stop auto work and it finally gave out. Took it to the store and they replaced it. Less than 10 minutes after I walked in with the broken one, I walked out with a new one for free. Didn't need to wait for a tool truck to come around at the end of the month. Gotta love craftsman.

I would recommend this product to a friend.

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sad101

Clementon, NJ

Jul 2 , 2012
Overall
A Little Depressing

Today I exchanged my 3/8 drive ratchet that broke. I had it for about 8 years, it was used to install residential elevators and wheelchair lifts. I was a firm believer in Craftsman tools until today when I saw my replacement. Not even close to what I turned in.


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QualityOne

Burbank, CA

Jun 15 , 2012
Overall
Chinese ratchet?

Returned this item to my local Sears because the plastic lever snapped in the tool case! It must have brushed against another tool when I shut the lid. I went to exchange it but was told by the clerk in hardware that they had none in stock and store policy prohibited pulling one off the rack and that Sears would mail me one within 30 days. I was told to fill out a form and the clerk called Crafstman (8 minutes on the phone while I stood there - the clerk spelled and repeated the spelling of my name and address about 4 times and still they got it wrong). I had to leave the old ratchet and was given a confirmation #. 32 days later I received the replacement by mail and noticed that the tag reads "Made in China". I've been buying Craftsman tools for 39 years - no more! Poor customer service and poor quality tools = no customers! Very sad that this former American institution has lost it's way


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Harley96

Grand Junction, Colorado

May 15 , 2012
Overall
A great little rachet

works great and only problem I've had is the plastic direction selector broke and sears replaced it as soon as I took it in

I would recommend this product to a friend.

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M-ManLA

Sylmar, CA

May 14 , 2012
Overall
Great tool in the toolbox.

This thing is great! I needed a new ratchet for my toolbox since the cheap one that I had broke. I bought this one and it feels right. It doesn't feel cheap. I've been using it heavily on everything from Simple house items to bolts on my car. It haven't showed anything that it will break anytime soon. This is a great tool for a great price.

I would recommend this product to a friend.

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Dean1944

Rochester, Illinois

May 6 , 2012
Overall
Craftsman 3/8 Rachet

I like this rachet because I can tell the mode (On or Off) by looking at the lever.

I would recommend this product to a friend.

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veryangryamerican

Amelia, OH

May 5 , 2012
Overall
NO LONGER MADE IN AMERICA??!!!

So I went to trade in a 3/8 inch drive craftsman ratchet because the small release bearing was missing on my current one. I told the cashier the problem and he told me to grab one off the shelf and he would process the exchange, I matched the numbers on the handle of the ratchets and found the match , but it felt different, similar but different. I turned the ratchet over in my hand and saw that it was a Craftsman that was made in China, how appalling! I understand the cheap "evovle" garbage being made over seas because the lower price on "evolve" tools. But this was Craftsman, something that I gladly paid more for because I love my country and love the few companies that still provide manufacturing jobs to our own citizens in our own country. I am telling everyone I can about this, I don't think people realize it yet. Look at some of the items on the shelf and check for yourselves. I am asking everyone to complain to Sears in hopes that they will see the error of their ways and continue to produce American made products. I kept my ratchet with the faulty release mechanism because Sears could not offer me one that was equal to the one I have that has U.S.A. stamped in the handle.


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Mixman77

Goose Creek, South Carolina

Apr 13 , 2012
Overall
Excellent Tool For The Price

This Craftsman 3/8" Drive with Quick Release is extremely well made and surprising smooth. As with all Craftsman tools you can buy this tool with confidence.

I would recommend this product to a friend.

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killertexan

Princeton, TX

Apr 11 , 2012
Overall
good ratchet

craftsman makes a very good ratchet. i have had two in my tool box for several years and they work great. the only time i have had to replace one is when someone borrows it and i don't get it back... i have been buying craftsman for 25 years and you can thank my grandfather for that..

I would recommend this product to a friend.

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