Overall, others give this:

600 Reviews Write a review
456 Reviewers (76.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise31 found this helpful
aschela
May 21 , 2007
Great Buy, Good Features
I bought this opener after buying my new car and having a new baby and baby things to shlep around. It made things so much easier. It is a great buy for the money and has some excellent features. The security pad outside the garage door allows my 14yr old to come and go after school with out having a key to the house we have to worry about her loosing. The two remotes have allowed my husband to have one as well as my father in law. I was able to program the remote capabilities for my car with this opener as well. Its like having three remotes for the same opener! I wasn't so sure about buying a garage door opener with a chain drive. I have never bought an opener before and had just assumed that a belt drive would be quiter. They may be. However, I felt that a chain drive would probably last longer so that is the one I bought. I figured I would just deal with the noise. After having the opener professionally installed by Sears (they did a fabulous job and the guy really knew his stuff), I was very pleasantly surprised that the chain isnt loud at all. As a matter of fact, the thing that is making the noise is my metal garage door. The chain drive doesnt seem to be making noise at all! I would highly recomend this product. The price is great. The lighting feature, extra remotes and car programable ability, the key pad and the lock out capability are absolutely great. I use all of them.
Criticism14 found this helpful
VerySadShopper
Oct 5 , 2013
only lasted 10 months
Opener quit working after 10 months and you have to pay for a service call to get warranty service which is about the same as a new opener.
 

snowmed

Detroit, MI

Jul 9 , 2015
Overall
good deal

I really like the key pad option. Was not hard to install.

I would recommend this product to a friend.

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Searswasnohelp

Bakersfield, CA

Dec 27 , 2014
Overall
Piece of junk

This garage door opener lasted exactly 2 weeks after the additionally purchase 1 year warranty. I had my last craftsman garage door opener for 15 years. Obviously Sears doesn't make them to last anymore


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NGL

Dawsonville, GA

Dec 2 , 2014
Overall
Great Product

I would recommend this product to a friend.

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davidjh66

Sacramento, CA

Dec 1 , 2014
Overall
Good Unit

Fairly quiet opener. Comes with key pad and opener buttons for the car.

I would recommend this product to a friend.

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RickinNMCT

New Milford, CT

Sep 2 , 2014
Overall
Easy to install, works well

The instructions were easy to follow making the unit easy to install. Did not need another pair of hands to complete the task but having 2 step ladders did help. Highly recommended to others. This is now the 4th craftsman garage door opener I have installed for family and friends.

I would recommend this product to a friend.

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Aug 19 , 2014
Overall
Excellent Product - Excellent Service

We had to purchase a new garage door opener. The previous one had lasted fiftten years. This new one opens the door much faster and the technicians who installed it were excellent. They were in and out in a matter of half an hour

I would recommend this product to a friend.

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Pittsford

Pittsford, NY

Aug 19 , 2014
Overall
Easy to Install; good price

We bought this to install at my sister's new house; my husband had an easy time installing; good price!

I would recommend this product to a friend.

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Rdk1971

Dracut, MA

Aug 19 , 2014
Overall
Great value

Good quality and a reasonable price

I would recommend this product to a friend.

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cgore64

Allen, TX

Aug 13 , 2014
via craftsman.com
Overall
HomeLink Compatibility Issues

I bought this to replace 13 year-old model that quit. It will not let either of my vehicles' HomeLink systems pair with the opener. This was not a problem with the old system. I assume this is because they want me to buy the $50 dollar proprietary AssureLink accessory. I finally found an "IMPORTANT NOTE" on page 33 of the manual that I might need to buy an external adaptor from HomeLink if I want it to work on my new opener. This would have been nice to see this notice on the box before I installed the replacement.


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ox1961

Miami, FL

Aug 13 , 2014
Overall
Good product but a little slower and louder than my old one

I would recommend this product to a friend.

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IdahoRyan

Boise, ID

Aug 8 , 2014
Overall
Sprocket axle pulled forward, poor workmanship

Bought this opener in early 2006. Worked well, but noisy, for the last 8 years. Tried closing the door yesterday and it would go about 6 inches and then reverse. Looked at the axle sprocket and it is leaning towards the door and causing the chain to bind. Poor design/materials. Will not buy another Craftsman. The opener was installed professionally. We still have the 20 year old Overhead Door opener that came with the house on the 3rd bay garage door and it is still going strong!


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Aug 6 , 2014
Overall
Garage door opener

Was tricky to install but is now working fine

I would recommend this product to a friend.

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tshannon76

Pembroke Pines, FL

Aug 6 , 2014
Overall
Great value

Great easy installation, good quality components and the included keypad makes it a great deal.

I would recommend this product to a friend.

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bandgporinsky

Associate

Clermont, FL

Aug 4 , 2014
Overall
Super product

Easy to use. Excellent product.

I would recommend this product to a friend.

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yhet

Cleveland, OH

Aug 1 , 2014
Overall
garage opener

so excited to have my new garage door opener. bought opener at sears and then had a service tech come out and install it. does everything it says it does. so far so good! awesome price for both.

I would recommend this product to a friend.

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Witt1

Burlington, MA

Jul 30 , 2014
Overall
Great value

My last Craftsman 1/3 HP garage opener lasted 35 years. It finally began having problems. A sale was occurring on a new 1/2 HP (horsepower) opener so I bought it. I installed it a week later. It works perfectly and is so advanced over the old unit. A great value for a great product.

I would recommend this product to a friend.

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Jul 30 , 2014
Overall
1/2 hp Chain Garage Door Opener with 2 Security remote plus

So far so good, we like.

I would recommend this product to a friend.

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Jul 28 , 2014
Overall
I love the new and improved features

Purchased to replace my original Craftsman opener that finally gave out after 22 years of service. I like the new placement of the lights being on the sides. The safety photo sensors are a great feature that also activate the lights upon entrance with the door up. The one-button close on the keyless remote pad is also a nice improvement. The larger enhanced wall control unit is also a nice improvement from the earlier doorbell button control. The ability to turn on the lights without opening the door plus the wireless locking feature are nice additional improvements.

I would recommend this product to a friend.

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dawson667788

Union, IA

Jul 28 , 2014
Overall
easy install

I would recommend this product to a friend.

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Stantonia

Wichita, KS

Jul 24 , 2014
Overall
Not bad EXCEPT

It's really annoying because the door will get almost all the way down and go back up!!! No rhyme or reason....except I found out on GOOGLE that more people have the same problem....and say the sensors are mounted on the garage door track and the vibration of the door going down can intermittently confuse the sensors. My garage door is a big wooden one so it's a lot heavier than a metal one...ergo more vibration. Recommendation is to mount the sensors on the wall somehow not the door track....


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brcalla

Associate

Daytona Beach, FL

Jul 24 , 2014
Overall
DISTANTES OF REMOTE

PROBLUME WITH REMOTE HAVE TO BE RIGHT UP TO THE DOOR FOR IT TO OPPEN HADE THIS PROBLUM SINCE DAY ONE HADE SERVICE CALLS WHEN IT WASE UNDER WARRENTY UNABLE TO CORRECT PROBLUM THINKING 0F REPLACING WITH A DIFERENT BRAND


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Jul 21 , 2014
Overall
Love It!

We bought this item after having replace our garage door remotes. We kept having trouble opening and closing our garage door. My husband decided to just replace the entire unit just to see if it would make a difference. And boy did it ever! We no longer have problems opening and closing the garage door. This opener is so much quieter than our old unit. This unit offers more features than our last unit offered. We are able to have better security and not worry that some one can break into our house by the garage. We love this opener and are very glad that we changed it!

I would recommend this product to a friend.

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flipmyjack

Rochelle Park, NJ

Jun 26 , 2014
Overall
replaced my 17yr old opener was easy to install by myself, took 5 hours u

I would recommend this product to a friend.

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mikew1959

Waterford, MI

Jun 22 , 2014
Overall
good replacement for old one that came with house.

I was wanting one for a long time, had a good sale so I picked it up for 150.00$ east to install too.

I would recommend this product to a friend.

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sahummel

Hanover, PA

Jun 20 , 2014
via mobile
Overall
garage door opener

Replacement for 20 year old Craftsman. Very happy with life of past unit and new one works very well.

I would recommend this product to a friend.

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