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Most Helpful Reviews
New Milford, CT
The instructions were easy to follow making the unit easy to install. Did not need another pair of hands to complete the task but having 2 step ladders did help. Highly recommended to others. This is now the 4th craftsman garage door opener I have installed for family and friends.
We had to purchase a new garage door opener. The previous one had lasted fiftten years. This new one opens the door much faster and the technicians who installed it were excellent. They were in and out in a matter of half an hour
I bought this to replace 13 year-old model that quit. It will not let either of my vehicles' HomeLink systems pair with the opener. This was not a problem with the old system. I assume this is because they want me to buy the $50 dollar proprietary AssureLink accessory. I finally found an "IMPORTANT NOTE" on page 33 of the manual that I might need to buy an external adaptor from HomeLink if I want it to work on my new opener. This would have been nice to see this notice on the box before I installed the replacement.
Bought this opener in early 2006. Worked well, but noisy, for the last 8 years. Tried closing the door yesterday and it would go about 6 inches and then reverse. Looked at the axle sprocket and it is leaning towards the door and causing the chain to bind. Poor design/materials. Will not buy another Craftsman. The opener was installed professionally. We still have the 20 year old Overhead Door opener that came with the house on the 3rd bay garage door and it is still going strong!
Pembroke Pines, FL
so excited to have my new garage door opener. bought opener at sears and then had a service tech come out and install it. does everything it says it does. so far so good! awesome price for both.
My last Craftsman 1/3 HP garage opener lasted 35 years. It finally began having problems. A sale was occurring on a new 1/2 HP (horsepower) opener so I bought it. I installed it a week later. It works perfectly and is so advanced over the old unit. A great value for a great product.
Purchased to replace my original Craftsman opener that finally gave out after 22 years of service. I like the new placement of the lights being on the sides. The safety photo sensors are a great feature that also activate the lights upon entrance with the door up. The one-button close on the keyless remote pad is also a nice improvement. The larger enhanced wall control unit is also a nice improvement from the earlier doorbell button control. The ability to turn on the lights without opening the door plus the wireless locking feature are nice additional improvements.
It's really annoying because the door will get almost all the way down and go back up!!! No rhyme or reason....except I found out on GOOGLE that more people have the same problem....and say the sensors are mounted on the garage door track and the vibration of the door going down can intermittently confuse the sensors. My garage door is a big wooden one so it's a lot heavier than a metal one...ergo more vibration. Recommendation is to mount the sensors on the wall somehow not the door track....
Daytona Beach, FL
PROBLUME WITH REMOTE HAVE TO BE RIGHT UP TO THE DOOR FOR IT TO OPPEN HADE THIS PROBLUM SINCE DAY ONE HADE SERVICE CALLS WHEN IT WASE UNDER WARRENTY UNABLE TO CORRECT PROBLUM THINKING 0F REPLACING WITH A DIFERENT BRAND
We bought this item after having replace our garage door remotes. We kept having trouble opening and closing our garage door. My husband decided to just replace the entire unit just to see if it would make a difference. And boy did it ever! We no longer have problems opening and closing the garage door. This opener is so much quieter than our old unit. This unit offers more features than our last unit offered. We are able to have better security and not worry that some one can break into our house by the garage. We love this opener and are very glad that we changed it!
Rochelle Park, NJ
Fort Wayne, IN
We really like this opener. Pretty easy to install. Instructions were clear. The only issue I had was the box was missing some key bolts, nuts, and lock washers. Had to make a run to the hardware store for those. I like the Craftsman brand. I bought a snowblower this past winter. I have many tools. And now this new Craftsman opener. Great quality.