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Overall, others give this:

347 Reviews Write a review
209 Reviewers (60.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Most Helpful Reviews

Praise9 found this helpful
Mr-Mac
Dec 14 , 2010
It sucks!

Okay, we all saw that one coming!

We have had this vacuum for about a month now and our floors haven't been this clean for some time that's for sure!  My wife says it must be a great vacuum since the kids all seem to fight for it and are always vacuuming their rooms!  I suppose I should say thank you, Kenmore, for that !

Now, on to the review.

 

The good: 

I like the power of this thing.  It is a 12 amp motor spinning the impeller and it creates more suction than I have seen in a vacuum cleaner in some time.

I can go from carpet to wood floors simply by turning off the brushes in the head.

It sits on the stairs allowing us to clean the carpet on the stairs (nice).

The Pet PowerMate and Pet Upholstery Tool actually work!  This is a big plus as we have a cat and a dog and they like the furniture! 

Of all the features, my kids love the cord retraction system the most! 

 

The bad:

It seems to take more effort than it should to get it to turn a corner.  The handle turns a lot before the head actually turns in the direction you want it to go so it isn't as effortless as it could be.  For me it is a design flaw that is easily forgotten when you look at all the positive aspects.

Most vacuum cleaners will allow you to lift the power head for whatever reason you may choose and this unit does not allow for that.  When the head is unlocked you can lay the handle on the floor and the head remains flat.  If you never have to lift the head you're golden, if you do (like the wife needed to today) then you're out of luck.

 

Summary:

I think, for the most part, Sears/Kenmore got this one right.  Aside from a couple of nit-picky complaints I liek the way the unit functions and my favorite feature is the "Exclusive Stair Grip" which is really just a piece of foam set at an angle but at least it shows someone who uses a vacuum was involved in the design of this thing!  It works and that is what's most important.

Mac

 

 

Criticism17 found this helpful
Kirt67
Aug 23 , 2012
NOT new and improved!

Not happy with this vacuum...I have purchased 5 Kennmore Progressive canister vacs in the last 15 years. They were the BEST vacuum anyone could own. The older model, couldnt be "killed. The first one I purchased is still working! it is 15 years old...my son stole it from me about 7 years ago...I bought another and two years later my other son took that one...still working...this has happened 3 times. I purchased this one with great apprehension due to the obvious changes they made.  The wand is shorter, the wand is also wider, and the (couplings??) where the attachments go on are so big that they dont fit anywhere the old one did. (under dressers, behind furniture) The "easy release" foot thing  is so big that it catches on the bottom of the bed and disconnects the power-mate. It wont get into corners  the handle is not comfortable to hold...I could go on endlessly! I dont think the person who designed this vacuum ever used one. It LOOKS all pretty and "steamlined," but it is not functional. Perhaps if someone never experienced the previous model they will like it , but this vacuum was not made better. Lots of plastic...including the button that releases the attachments....(used to be metal) that little clip broke today...Ive had the unit for 3 months....will not be purchasing another!  Sears, you should have stuck with the Tried and True!

 

clouise

Lancaster, PA

Oct 22 , 2014
Overall
vacuum

Wonderful. Cleans thoroughly and it's lightweight. Tools are handy.

I would recommend this product to a friend.

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Oct 22 , 2014
Overall
Reasonable Price....does the job.

I would recommend this product to a friend.

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2MaineRetirees

Houlton, ME

Oct 12 , 2014
Overall
Why Pay More?

We have been very impressed by this vacuum. It has great power and the rug and floor attachment really cleans deeply. The pet attachment also works great on stairs. There are many more expensive options out there but, for our needs, This is a great machine and a super value for the relatively low price. We also get the comfort of knowing we purchased locally and Sears stands behind everything they sell. Why pay more?

I would recommend this product to a friend.

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Oct 3 , 2014
Overall
Good value

I would recommend this product to a friend.

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wsumom

Templeton, MA

Sep 23 , 2014
Overall
Don't waste your money

I've had this for 7 months, it replaced another Kenmore that I had for years that finally died. When I bought it the sales lady asked if I wanted the extended warranty, I never buy them so I declined. I told her my last one was great and lasted for years, she laughed and said "well the new ones aren't built like the old ones were", boy was she ever right! Even though the wand "clicks" to the power head it never stays on, it falls off at will. I used to be able to detach the vacuum head and vacuum along the baseboard, the base of the wand is huge and clunky now, the rubber strip they have around the vacuum head has let go & flops around, it won't stay in the slots they have to "hold" it on, They should have stayed with the trued & true, if it's not broke don't fix it. This new design is terrible, this will be the last Kenmore for me.


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CarDinals123

Lake Saint Louis, MO

Sep 18 , 2014
Overall
Good Vaccum so far

I would recommend this product to a friend.

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lwolf_2007

Winterville, NC

Sep 17 , 2014
Overall
excellent product

I would recommend this product to a friend.

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Sep 16 , 2014
Overall
Kenmore Vacuum as great as my former Miele!

Good suction. Attachment for dog hair. Long cord. Dreamy!

I would recommend this product to a friend.

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janskidz18

Hicksville, NY

Sep 15 , 2014
Overall
Excellent vacuum for my carpets and floors

I have only used the vacuum a couple of times but it seems to work beautifully. I love the suction power. It moves very nicely on big wheels. It can be a little heavy. Nicely cleans the stairs. I love that it has the light to use in dark spaces. Have just purchased the canister bags and they are not that expensive and Sears does carry them.

I would recommend this product to a friend.

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chintwin

Columbia, MD

Sep 15 , 2014
Overall
Great vacuum for an affordable price

This vacuum has great suction and works well for general cleaning. For $200, I think it was a good value. I am not too thrilled with the built in brush attachment which doesn't have a lot of soft bristles, however.

I would recommend this product to a friend.

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Sep 11 , 2014
Overall
Worst design of a vacuum

If you just want to vacuum floors and carpets this is a great vacuum. But, you buy a canister so you can do a lot more. The entire wand design of this vacuum is extremely poor & very bulky. Due to the design, you cannot fit the other attachments into tight spaces. The crevice wand is half as long as the older version and it has side vents that substantially reduce its suction power. The brush attachment is an integral part of the wand. Its bristles are short and stiff. It has a wide design which makes it useless in tight spaces such as when cleaning ceiling fans or venetian blinds. It does not swivel like the older model which allows you to reach tight spaces. And, it will not fit on the extended end of the wand for reaching ceiling corners. None of the older attachments will fit the newer wand because the electrical contacts are way different. Even with the power head removed, the wand is too wide to effectively vacuum along the crevice between baseboard and carpet. I am returning this extremely poorly designed vacuum tomorrow!.


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Iowa1712

Decorah, IA

Aug 25 , 2014
Overall
I was expecting it to last longer

After hearing about how good this machine was I gave it a try, after 2 years, the canister part is fine but the Brush Head is totally worn out the roller wheels are kept on by cheap plastic clips , the rubber coating covering the wheels has completely worn away, unable to replace without replacing the entire brush head, which costs almost just as much as the entire machine, for $300.00 I was expecting more. Never Again


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Aug 20 , 2014
Overall
Mrs.

It is quiet I like very much. Easy to operate. Picks up very well on floors and carpets.

I would recommend this product to a friend.

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Aug 20 , 2014
Overall
New Vacuum

Lightweight, mobile and a pleasure to use, also rather quiet, on board tool storage a delight.

I would recommend this product to a friend.

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bethvan.

Fort Smith, AR

Aug 19 , 2014
Overall
vacuum

cleaning was very good, but find the size of the wand to be at the outer limits for small hands. while trying to release tools, it required both hands & it was a struggle. and, the dust brush is a big joke....did anyone try cleaning in tight places with it ??? a small, round dust brush with long bristles is a far better "weapon" for walls, woodwork, & all 'round attacks on dirt. I have such a brush and 2 extension wands to reach ceilings, but alas, they are smaller than the opening you built for those massive attachments provided. another location to store the crevice tool would be wonderful......was afraid it would be in several pieces by the time I managed to free it from the hose. I also have another crevice tool (without all the suction control vents), that is longer & far better but again, alas, it doesn't fit the oversized hose diameter. the pet power brush was awesome for carpeted stairs, and did a super job getting dog hair off car seat, but again, it's cumbersome also. the canister does follow well, and appreciated how quiet it is. the handle is also big & clunky


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LuckyLorraine

Prescott Valley, AZ

Aug 14 , 2014
Overall
Just what I needed

I needed a good vacuum to clean my stairs and going from carpet to tile/wood all with one machine. Before I had to use 3 different cleaners to do the jobs. Saves so much time. Power is great, built in attachment on the handle is perfect to do the stairs and get the dog hair. The machine balances nicely on the stairs. 2nd favorite thing is I went back to bags....no more dusty bagless dumping!

I would recommend this product to a friend.

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wombatgirl

North Montpelier, VT

Aug 13 , 2014
Overall
Does a nice job

this vacuum is working very well for us on both our carpets and bare floors.

I would recommend this product to a friend.

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fmudry4

Little Ferry, NJ

Aug 12 , 2014
via mobile
Overall
hate it

Right from start problems. Also what's with the big plastic thing on end of pipe that doesn't telescope like older models


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doug35

Watertown, MN

Aug 7 , 2014
Overall
filter removeal

i found it hard to remove the hepa filter cover

I would recommend this product to a friend.

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janez

Winthrop Harbor, IL

Aug 5 , 2014
Overall
Great value

easy to use, does great job. Quieter than the last one, I am still discovering features, like adjustable levels of vacuum pressure. Nothing negative so far.

I would recommend this product to a friend.

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Jul 31 , 2014
Overall
vacuum

like length of cord and hose

I would recommend this product to a friend.

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Jul 30 , 2014
Overall
Love it!

To me the best vacuum on the market. I have been using this brand name for years. I have a Kenmore for my garage and cars and one for the house. You can clean your house top to bottom. Great suction.


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cattlebaroness

Bismarck, AR

Jul 23 , 2014
Overall
Brush attachment

The dusting brush attachment is too large and inflexible; also the bristles are too short. Very awkward to use and I haven't found a different type to replace it on-line. I gave this vac two stars because I do a lot of detail vacuuming as I live on a dirt road and the dust in my home is actual "dirt". Other than that the vacuum performs as well as previous models I have owned.

I would recommend this product to a friend.

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Korra

Arcadia, CA

Jul 17 , 2014
via mobile
Overall
Very efficient

Everything about this product is perfect. Lightweight, the part for removing pet hair is excellent. Just difficult to put back the small nozzle like vacuum part to remove dirt from corners or shelves or small places. It should be easy to just clip it back. Need to redesign this for convenience. Also the cord should be easy to coil back to its compartment after use. Have to push and pull to keep the cord from recoiling back

I would recommend this product to a friend.

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sboyd08

Fairfield, TX

Jul 17 , 2014
via kenmore.com
Overall
Progressive vacuum

The dusting brush is terrible, will not get in a corner. The floor brush keeps falling off.


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