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329 Reviews Write a review
194 Reviewers (59.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
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Most Helpful Reviews

Praise9 found this helpful
Mr-Mac
Dec 14 , 2010
It sucks!

Okay, we all saw that one coming!

We have had this vacuum for about a month now and our floors haven't been this clean for some time that's for sure!  My wife says it must be a great vacuum since the kids all seem to fight for it and are always vacuuming their rooms!  I suppose I should say thank you, Kenmore, for that !

Now, on to the review.

 

The good: 

I like the power of this thing.  It is a 12 amp motor spinning the impeller and it creates more suction than I have seen in a vacuum cleaner in some time.

I can go from carpet to wood floors simply by turning off the brushes in the head.

It sits on the stairs allowing us to clean the carpet on the stairs (nice).

The Pet PowerMate and Pet Upholstery Tool actually work!  This is a big plus as we have a cat and a dog and they like the furniture! 

Of all the features, my kids love the cord retraction system the most! 

 

The bad:

It seems to take more effort than it should to get it to turn a corner.  The handle turns a lot before the head actually turns in the direction you want it to go so it isn't as effortless as it could be.  For me it is a design flaw that is easily forgotten when you look at all the positive aspects.

Most vacuum cleaners will allow you to lift the power head for whatever reason you may choose and this unit does not allow for that.  When the head is unlocked you can lay the handle on the floor and the head remains flat.  If you never have to lift the head you're golden, if you do (like the wife needed to today) then you're out of luck.

 

Summary:

I think, for the most part, Sears/Kenmore got this one right.  Aside from a couple of nit-picky complaints I liek the way the unit functions and my favorite feature is the "Exclusive Stair Grip" which is really just a piece of foam set at an angle but at least it shows someone who uses a vacuum was involved in the design of this thing!  It works and that is what's most important.

Mac

 

 

Criticism16 found this helpful
Kirt67
Aug 23 , 2012
NOT new and improved!

Not happy with this vacuum...I have purchased 5 Kennmore Progressive canister vacs in the last 15 years. They were the BEST vacuum anyone could own. The older model, couldnt be "killed. The first one I purchased is still working! it is 15 years old...my son stole it from me about 7 years ago...I bought another and two years later my other son took that one...still working...this has happened 3 times. I purchased this one with great apprehension due to the obvious changes they made.  The wand is shorter, the wand is also wider, and the (couplings??) where the attachments go on are so big that they dont fit anywhere the old one did. (under dressers, behind furniture) The "easy release" foot thing  is so big that it catches on the bottom of the bed and disconnects the power-mate. It wont get into corners  the handle is not comfortable to hold...I could go on endlessly! I dont think the person who designed this vacuum ever used one. It LOOKS all pretty and "steamlined," but it is not functional. Perhaps if someone never experienced the previous model they will like it , but this vacuum was not made better. Lots of plastic...including the button that releases the attachments....(used to be metal) that little clip broke today...Ive had the unit for 3 months....will not be purchasing another!  Sears, you should have stuck with the Tried and True!

 
Jul 31 , 2014
Overall
vacuum

like length of cord and hose

I would recommend this product to a friend.

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Jul 30 , 2014
Overall
Love it!

To me the best vacuum on the market. I have been using this brand name for years. I have a Kenmore for my garage and cars and one for the house. You can clean your house top to bottom. Great suction.


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cattlebaroness

Bismarck, AR

Jul 23 , 2014
Overall
Brush attachment

The dusting brush attachment is too large and inflexible; also the bristles are too short. Very awkward to use and I haven't found a different type to replace it on-line. I gave this vac two stars because I do a lot of detail vacuuming as I live on a dirt road and the dust in my home is actual "dirt". Other than that the vacuum performs as well as previous models I have owned.

I would recommend this product to a friend.

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Korra

Arcadia, CA

Jul 17 , 2014
via mobile
Overall
Very efficient

Everything about this product is perfect. Lightweight, the part for removing pet hair is excellent. Just difficult to put back the small nozzle like vacuum part to remove dirt from corners or shelves or small places. It should be easy to just clip it back. Need to redesign this for convenience. Also the cord should be easy to coil back to its compartment after use. Have to push and pull to keep the cord from recoiling back

I would recommend this product to a friend.

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sboyd08

Fairfield, TX

Jul 17 , 2014
via kenmore.com
Overall
Progressive vacuum

The dusting brush is terrible, will not get in a corner. The floor brush keeps falling off.


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payday6

Durham, NC

Jul 15 , 2014
Overall
great vacuum, excellent price

I would recommend this product to a friend.

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Vicki315

Charleston, WV

Jul 12 , 2014
Overall
Worst vacuum I have ever owned!

This is a terrible vacuum. It doesn't pickup well. All of the dirt gets clogged in the bottom of the sweeper and you have to clean it out by hand. I hate this vacuum! Kenmore products aren't good quality anymore. My last one!


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Jithin

Uxbridge, MA

Jul 8 , 2014
via mobile
Overall
NOT new and improved!

Not happy with this vacuum


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Jun 25 , 2014
via mobile
Overall
NOT new and improved!

Not zfgfgfdd with this vacuum


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Jun 25 , 2014
via mobile
Overall
NOT new and improved!

Not zfgfgfdd with this vacuum


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tandavad

Pahoa, HI

Jun 23 , 2014
Overall
Kenmore Canister Vac

This is my third Kenmore canister vacuum. Every one has stood up well to heavy use and adverse environments. The canister model makes it easy to get suction power to any location, and being able to detach the independent carpet head allows one to save on power consumption. Better to pay more for this model than the cheaper Kenmore canisters because it is built so much more sturdily. Durable with powerful suction. The best, most convenient vacuum on the market in it's price range. Kenmore vacuums are dependable and guaranteed to work well for years.

I would recommend this product to a friend.

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Jun 20 , 2014
Overall
Clean Carpets!!!

I haven't had such clean carpets in a while, this vacuum has been wonderful so far. The cord is nice and long, the suction is powerful, and it did a great job on my stairs, I'm very happy with this purchase!

I would recommend this product to a friend.

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ELuce

Churchville, NY

Jun 1 , 2014
Overall
Long term use of my canister vacuum

I have always used a Sears canister vacuum cleaner. Bought my old one about 1985. So the time came when it needed to be replaced I bought a replica of the one I had. Will last me forever!! Love it.

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product.
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JerseyJosie

Rutherford, NJ

Jun 1 , 2014
Overall
Works great! Dependable as always!

Love this canister vacuum. Have the Kenmore Intuition for my primary residence just bought the Progressive for my summer home. Did not want to spend as much on my summer home. When i started looking at other brands, non could compete with the features and power of the Kenmore Progressive in that price range. Cost less than most other brands and still had the power and mobility of a Kenmore canister. I have been married 32 years and I just purchased my third Kenmore canister (not counting the Progressive for my summer home) Every other vacuum I bought I returned. The Kenmore lasts forever. (We use the old ones as shop vacs)

I would recommend this product to a friend.

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Linda21

Ogden, UT

May 25 , 2014
Overall
Not for tall people!

I purchased this vacuum 6 months ago. I have owned Kenmore canister vacuums for 30 years. The handles have always had adjustable heights and I didn't look closely before I purchased this one to see that it didn't. I am 5'10" and now with this one I have to bend over to vacuum. I am disappointed that they changed a good thing and assume everyone is short!!!


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mbuster

Byers, CO

May 11 , 2014
Overall
works great!

I would recommend this product to a friend.

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Steph1954

Deltona, FL

Apr 29 , 2014
Overall
kenmore progressive vacuum cleaner

This vacuum was everything I expected. This was my 3rd Kenmore, I am a very happy return customer. Lots of power, easy to tear down and put together when changing different attachments.

I would recommend this product to a friend.

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Apr 28 , 2014
Overall
Best Canister I've owned

This canister vacuum works great on carpet and on hard floors. It exceeded my expectations. I did get the extended warranty even though I got a great deal just incase something would go wrong with it I don't want to pay the full price to replace. Love, Love, Love it!

I would recommend this product to a friend.

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Jorjagirl

Pomona Park, FL

Apr 27 , 2014
Overall
Not happy

This vacuum is not for elderly widows. It is very heavy and more important, the attachment are released by pushing in buttons. If you have arthritis in your hands, you will spend more time with this action than vacuuming. The bare floor attachment is too small (who care if all the attachments fit inside the canister, easier to just lay them on the shelf.) No one bothered to tell me that in addition to buying bag, you must also but 2 different filters. Not only expensive but for me, very hard to take the thing apart to replace. Speaking of taking it apart, the check bag indicator light would not go off after changing the bag and 2 filters. The Powermate (which doesn?t have a filter) had a leaf and a mat of car hair stuffed in it and required taking the entire Powermate apart. Did I mention that I am an elderly widow? I have had it less than two months and the only good thing I can say about it is the Pet Power mate works great.


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LoyalKenmoreCust

Port Jefferson Station, NY

Apr 26 , 2014
Overall
WORST KENMORE PROGRESSIVE EVER DONT BUY IF YOU HAVE BURBER CARPETS

This is the worst Kenmore Progressive I have purchased ever. It is a piece of junk. The accessories are garbage. When you remove the sweeper it is useless. It doesn't pick up in corners. I can also tell you if you are not careful it will ruin all of you mats and runner. Plus if you have burber carpeting DO NOT BUY THIS VACUUM. You will be sorry. I am now back to using the one I bought 17 years ago that I was using for my bacement. Thank God I kept it.


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elpidia1986

Louisville, KY

Apr 20 , 2014
via mobile
Overall
good

I love this product

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product. The reviewer indicated they received a sample of this product.
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newhire

Green Bay, WI

Apr 18 , 2014
Overall
Expensive but worth it

This is vacuum cleaner is by far one of the best vacuum cleaners on the market for it's effective suction and cleaning power. I don't care for the way they have the attachments and wand reworked it's harder to get apart quickly for a quick way to get at corners and crevices. I would rather not have all that plastic on the ends because you can't use them effectively at an angle anymore you have to direct the wand directly upright to use effectively so that was a disappointment and it's only available in white.

I would recommend this product to a friend.

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l2l5i6l7y

Hustisford, WI

Apr 15 , 2014
Overall
Kenmore progressive

do not like the new tool brush on handle. like old style better

I would recommend this product to a friend.

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ms.mimmack

Eagle River, AK

Apr 11 , 2014
via mobile
Overall
amazing cleaning machine

I am a small business owner of a houskeeping service. This vacuum can hold up to some abuse (hard work) and keep on ticking. This machine has a mini power head that work wonders on pet hair/dust/debris from couches. Small brush tool on the end of a short or long wand can clean vents for return air or heat on the floor or wall to the celing with ease. There is almost nothing bad I can say about the machine.

I would recommend this product to a friend.

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Apr 7 , 2014
Overall
Lots of Dog Hair...it's now gone

We needed a new vacuum that could pick up the sheading of our two big boxers. This vacuum does it. I do wish that I'd bought the unit with the retractable arm. This one does require a bit too much bending over.

I would recommend this product to a friend.

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