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Most Helpful Reviews
I bought this vacuum about 3 months ago. Using it the other night the motor started slowing and died. I took it to the repair center and they said it wasn't covered under warranty. I thought a one year warranty was just that......one year. Their CSR was very rude and offensive and they gave an excuse the filter was clogged, but the owners manual says it only needs to be replaced every 6 months. I wasted my money and I don't recommend this or any other Kenmore vacuum to anyone who wants a quality product. DON'T WASTE YOUR MONEY ON THIS!!!!
Burnt Ranch, CA
Easy to set up ,and works good out of box. Will see how long motor and attachment tabs hold up. Everything seems to be plastic, so we will see how long till something breaks. Price was good and initially impressed
Bought this for someone who loves canister vacuums and wanted to stick with that style. For it being on the lower end of the kenmore line, I was amazed how flawlessly it worked. For the price it cannot be beat. Vacuuming is a ease with this thing. I don;t see any reason to pay more for a vacuum after using this.
I loved the suction and design of this vacuum. I changed the bag and cleaned the filter every three months with once every two weeks usage so it was maintained I thought well enough. But alas the vacuum died after nine months. The motor started burning as it came to a grinding halt. Yes, I expected better.
I have a owned this particular vacuum in the past, as well as the Kenmore Progressive Canister vacuum. I own a cleaning business so it was time for a new vacuum (I prefer the Kenmore brand). I purchased the latest Progressive model approx 10 days ago. I was not pleased with its 'upgrades' at all. I returned the Progressive and purchased this particular model again. I am quite pleased with this one as they have not made any changes with this model (other than the obtrusive bright orange color that I will learn to live with). I firmly believe in the quote "if it isn't broke, don't fix it". This model is just as powerful as all of the other Kenmore 12 amp models. It does not have a few of the bells and whistles, but I certainly do not need those. I need a good quality vacuum that isn't heavy, as well as one that has all of the practical attachments, as this model has. Great vacuum! I am very, very pleased!
Point Pleasant Beach, NJ
I love canister vacuums and this one is no exception. I've been using Kenmore canister vacuums for the last 30 years and even though this one is a little on the cheaper end of the spectrum, it still rocks. Runs awesome and has excellent sucking power. Love all the attachments and the compact size without sacrificing power.
I purchased this item to replace another vacuum which wasn't as big and the quality of the suction wasn't very good. Love this brand of vacuum - have purchased many of the Kenmore Canister - the ease of removing the beater bar to get into corner is great. Love the color orange also - also have a yellow one.
The reviewer indicated they are affiliated with this product.
I've always had Kenmore canister vacuum cleaners because they're light, easy to maintain, and effective. The only problem with this one is my daughter loves it too, and it spends more time at her house than mine. One tip: There are two (2) filters in every vacuum cleaner. Regularly clean the little one or you will think the vacuum is broken and buy another one.
Our second Kenmore canister vacuum cleaner in eight years just died. I had already spent over $100 to repair a short in the wiring, replace the clip that holds the wand upright and a defective headlight. Now the entire vacuum head fell apart. Replacement cost- $155 and I won't do it. The old Kenmore quality apparently no longer exists, so neither does this old Kenmore customer. We've bought another brand vacuum that costs no more than Kenmore but gets great reviews. Adios, Sears. We will not return.
After enjoying the durability, reliability, and excellent performance of a Kenmore Whispertone that lasted for 14 years, I bought a Dyson Animal 2 years ago. It's been non-stop aggravation as that machine just is not cut out for life on the farm despite its name; so today I treated myself to a new Kenmore canister. Love it already, it has cleaned my hardwood floors and area rugs better in one pass than that other machine has done in multiple uses. It's quiet, powerful, and well-built (so far), sharing many of the same features as my previous machine. I did splurge and buy the 5-year warranty for $59 which is peace of mind and means a discount on bag purchases. I should have bought this two years ago, lesson learned!
Shingle Springs, CA
The vacuum cleaner is relatively quiet and light-weight. The top of the wand detaches so that it can be used to dust or clean crevices with the handy attachments located in the canister.
West Islip, NY
I've typically liked sears products, not this one. Had immediate problems with the first unit received, connection were poor and didn't bags broke at seams, indicator light not functional.... received replacement which also had flimsy connections. Vacuuming a room requires frequent reassembly of the unit and lots of lost time. Customer service line was pleasant but not at all helpful and very hard to hear. Another 40 minutes wasted. Would not recommend.
This is my third Kenmore canister in 20 years and I will never own any other kind of vacuum. Over the past several years we've purchased a Kirby, Hoover and a Bissell upright, and Kenmore's canister cleans so much better for us, and lasts years and years longer! The neon orange is a bit bright, and an odd color for a sweeper, but it cleans just as well as our original green one and our former white one did.
Saint Louis, MO
I also tried the 21514 model and it had the same problem. When you move the hose around where it attaches to the canister, the vacuum either stops or won't start. This seems to be a design problem in most if not all their canister vacs. We're very disappointed and will have to go elsewhere to buy a vacuum cleaner.
I have had Sears canister vac's for years and have always loved them. The design of this white one stinks. The handle is big and bulky and can't be used to get into tight spaces. The hardwood floor attachment isn't working the best either. I would love to trade it for your older designed vacuums. This one doesn't appear to have the suction the old one has either. I am very disappointed in it this time.
Had my last Kenmore canister vacuum for 7 years. Was pleased overall with its performance so when it wore out Kenmore was my choice again. I am not disappointed. This vacuum meets my needs & the suction is superb!
We needed a bare floor vac. Chose this one after reading good reviews. It does a good job, but has two shortcomings: 1) The handle becomes uncomfortable after a short time; 2)The hose needs to have swivel joints at both ends so that it can remain straight during use.
I am not to enthused about the color but like the vacuum. I have used it on my stairs and it works great with the attachments. The removable deck is easy to remove so you can just use the hose like around the baseboards to get everything clean. My carpet is old but this vacuum actually made it look much better. I like the canister type now that I have tried it and will probably never buy another upright.