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Most Helpful Reviews
I bought this vacuum about 3 months ago. Using it the other night the motor started slowing and died. I took it to the repair center and they said it wasn't covered under warranty. I thought a one year warranty was just that......one year. Their CSR was very rude and offensive and they gave an excuse the filter was clogged, but the owners manual says it only needs to be replaced every 6 months. I wasted my money and I don't recommend this or any other Kenmore vacuum to anyone who wants a quality product. DON'T WASTE YOUR MONEY ON THIS!!!!
Just purchased as a replacement to a 15 year old Kenmore Progressive upright. This canister has very good suction, is easy to handle and has the tools onboard. It has been very good on frisee carpet, tile and low pile entryway mats. Picks up sand very well and even good sized bits of cardboard. It's a winner in my book!
I'm a bit surprised and quite disappointed by the quality here. When it came time to purchase this vac 3yrs or so ago I read the reviews, and really across the board people had nothing but positive things to say about all the Kenmore Vaccum's. I have only ever owned two other Vac's both of which were the Big "E" name brand, don't know if I'm allowed to say the name here but u get the point, and yes both were far more expensive, but both also lasted over 10 yrs. Mabey that's why I expected more here, but within the first 2 yrs I had lots small things break on the unit. The housing of the carpet head/brush attachment cracked so it continually loses a wheel, the head of the hose where it holds the wiring to power the brush attachment also had the plastic crack, the hose itself failed twice and the little prop that holds the handle upright in relation to the brush attachment really only lasted a matter of months. All of these small problems either didn't stop me from using the unit, or I repaired, and I thought ok it's had a few issues but the motor still continues to function fine and provide plenty of suction. Until recently when it didn't. The motor still runs fine but it doesn't create near the suction it used to. I went through it thinking something was physically blocking the hose or there was a leak at a seal somewhere in the body of the unit or the hose, which I've experienced before, but to no avail. I now believe that the most likely cause of this new symptom is that the motor is prob starting to lose power already and I will in short order b looking for a replacement. I may take it in to a service center for a second opinion, or mabey not since it really has already been more trouble than it's worth. I hope this particular Vaccum's an exception to the rule with kenworth although I doubt I'll gamble on a second one to find out.
I purchased the replacement bags that they recommend and they are too big for the compartment. I have to use duct tape to close the rip that occurs when you close the door to the bag compartment.
I read a lot of reviews before purchasing this vacuumn. my old one was a kenmore cannister that lasted 20 years. I read reviews about all the cannisters and saw a few that said that this vacuum was great except for the bag being too big issue. therefore I went with the panasonic as I read that they make kenmore now. when I got the panasonic it was missing the bumps that attach the hose so I returned it and bought this.i am so glad it was missing the bumps because this one is SO much better. I love how lightweight it is and how it just goes over the rug effortlessly. too soon to tell if the bag will be a issue but so far I love it. it is designed like my old one but better and much lighter for my chronic back injury.
West Warwick, RI
I really loved my vacuum until a year later I started having issues with the hose that connects to the base. I didn't buy the warranty and now I'm out of luck.
This is my fourth unit. The reason we buy them often is that we use it on a daily basis, sometimes more than once a day. Dogs, allergies, cleaning habits, you name it. The use of machine is pretty simple and straight forward, it picks up dirt and pieces of food, hair, etc very efficiently. My favorites are the tools, they work. My only complaint would be the need for bags, and the fact the bags do not fit perfectly, meaning, it slides off place sucking the dirty out of bag inside machine, within bag compartment. So because of it you need to constantly clean the filter. Its worth it, not high priced as a Dyson, and not as heavy as other brands. If you know how to clean, this vacuum will do its job!!
I had my previous Kenmore canister vacuum for nine years. I absolutely loved it! Due to a son's malfunction in using it, and my husband's well-intentioned attempt to fix it, it unfortunately needed to be replaced. After reading a lot of the reviews for the new Kenmore canisters online, I was very leery. I cannot be more pleased with our choice in replacement. This new model has more power than the last, a brighter light, and the same metallic connectors that were important to me in finding a replacement. I did not want a plastic connector that could possibly break with teenage sons. Without a doubt, the Kenmore canisters continue to be my model of choice.
WOW! THIS KENMORE CANISTER VACUUM CLEANER IS THE MOST WONDERFULL VACUUM I HAVE HAD IN YEARS. THE POWER OF THIS VACUUM CLEANER IS GREAT. LIGHT WEIGHT TO PICK UP OR PULL AROUND, EASY TO HANDLE. i HAVE HAVE ABOUT 3 VACUUM CLEANERS IN THE LAST 6 YEARS. THIS ONE BEST THEM ALL. I WOULD RECOMMEND THIS ONE TO ALL MY FRIENDS, AND FAMILY TOO. GOOD JOB, SEARS.
Very good vacuum, have been using for a long time and only one that we use. It does work very well and will continue to use it for a long time.
The reviewer indicated they are affiliated with this product.
Just purchased this vacuum to replace Electolux Oxygen. That one wasn't great either, but at least the nozzle was small enough to go under my radiators. This won't fit under bureaus either. Changing nozzles every 2 minutes is not a very efficient use of my time. I'll use it for my 2 rugs, and bring out the Swiffer for now. The wand keeps rotating out of the slot when I change directions, hence the handle goes with it and twists in my hand. It's also not long enough. The suction is good if the nozzle is directly over the dirt. It's terrible in corners and edges. Oh, I guess I'm supposed to change the nozzle for that too! I did shop around, and found that most vacuums are made with large nozzles now. I don't see the advantage, unless your cleaning a ballroom. The vacuums with the smaller nozzles don't seem to have power or wheels. The only good thing about this one is the cord is long and rewinds itself. On the whole, I wouldn't recommend this one.
I bought this canister as a replacement for my Kenmore Progressive Canister vacuum. After about 10 years, it plum wore down. The Kenmore Canister has a smaller profile than my previous vacuum and it comes with the power mate attachment. The vacuum has good suction on carpets, wood and hard floors. The canister stands really well on the stairs. However, it is more difficult to use the main unit on the stairs. One main reason for buying this vacuum is that it had the power mate, an attachment I used mainly for the carpeted stairs. Thi s power mate is smaller than my previous one. So, it takes more effort and longer to clean the stairs. The base canister does not house the power mate as it does with the rest of the attachments - a significant disappointment. Without a "home" for the power mate, makes more of an inconvenience in storing the entire vacuum.
Great vacuum. Good price. The variable speeds make a huge difference when it comes to wood and carpet cleaning. The Filter also helps with vacuuming large quantities of dust up. Overall good product. Bag has a decent capacity also.
Mount Vernon, OH
My wife owned one of these when I met her 17 years ago. After years of use and abuse, we finally had to get a new one. The same kind! This vacuum is still a great performer and probably one of the best products Kenmore has made for the price.
Salt Lake City, UT
This is the fourth vacuum I've purchased in the last 30 days. It is much better than the Dyson's. It has more features and picks up everything. My housekeeper uses one and has suggested it many times. I finally went with her recommend and wish I hadn't wasted the time on the Dyson's.