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Most Helpful Reviews
Our house came with a new Whirlpool dishwasher when we bought it. We used it for two years and it was absolutely noisy. We couldn't have a decent conversation or watch TV when it was running. Our kitchen, dining room, and living room is one big room in our house so anything making noise is noticeable. We got sick of the noise so we looked for the quietest model made which at the time appeared to be this model. We really didn't even care if it cleaned dishes all that well as we hated the noise. We got this one installed last week. Installation was pretty easy for the most part as I was able to do it by myself in under a half day. The instructions were okay. The moment of truth came as I got everything installed and attached. I turned it on and listened for noise. Did I turn it on? I couldn't tell, so I turned off the fan and other noise in the kitchen and continued to listen. I thought I heard something, but still wasn't sure so I opened the door. Sure enough it was spraying water inside. I couldn't believe it. IT WAS QUIET!! We have been running it for a week now and I am still amazed that it is running. In most cases, the only noise we hear is the water being pumped out the drain. We are very happy with the sound (or lack there of). So the next question is does it clean? It seems to clean at least as well as my old one, probably better in most cases. To keep it quiet, I think they reduced the pressure used to clean. I don't think the jets are as powerful so it may not be able to blast some more difficult dirt off. You still have to load the machine smartly and not pile a bunch of stuff on top of each other. If you don't, the jets will not get everything clean, but this is true for all machines. Overall at this time, we are very happy with the machine. The peace and quiet it has brought to our house will be greatly appreciated hopefully for many years to come. If you are looking for a quite machine, this is the one to get.
Pompano Beach, FL
Replaced an older Kenmore elite model. This dishwasher is so quite that the first time I turned it on I kept going into the kitchen to see if it was working. Great job cleaning heavily soiled dishes.
The reviewer indicated they received a sample of this product.
we are now on our 2nd one of these, Sears had to replace the first one after the computer board failed and the hoses disconnected flooding our basement and destroying a family heirloom armoire. Now on our second one as I said. We were sold this dishwasher being told the "turbo zone" would clean a lasagne pan without being rinsed. Well the machine will not even clean a plate that had a slice of cake on it. If you want frustration, dirty dishes, and to hand wash everything either before or after the 3 hour cleaning cycle, then by all means get this one. I will take my $1000+ next time and just start a fire with it in the back yard.
Extremely quiet! Can barely hear it even if standing right next to it. I have always been one to wash all my dishes prior to putting in the dishwasher. However, I wanted to see what this one could do. So the very first load I ran through really put it to the test! I filled it with silverware, plates, bowls, pans, and serving spoons that had all sorts of dried food on them. I was amazed when it was finished running, my son and I opened the dishwasher and started looking at every dish as we put them away - they were all spotless! Huge improvement from my previous dishwasher!
First of all, I would recommend that you download the owner's manual prior to purchasing. This is not your grandmother's dishwasher. Using the "normal wash" cycle may take up to 2 1/2 hours (or more // or less). The washer uses an optical measure the estimates the water cleanliness and provides an estimated cleaning cycle. It uses less water by soaking. I'm totally OK with that. My old unit was noisy and I wanted a 10 minute cycle. This washer can run as long as it wants to - it's extremely quiet and we love that part. The loudest noise we hear is the water entering the unit. The drying cycle isn't perfect and I haven't found a dishwater that is. When this unit says 'complete' on the front panel, we open the door a crack and let it sit overnight. The pooling of water is less excessive that way. Even if you don't crack the door, the water inside afterwards isn't that big of a deal. It's not truly excessive either way. Follow the instruction manual and the installation is very simple. I was amazed at all the padding that is wrapped around the unit to make it quiet. Follow the instructions and you'll have no problems. One dislike is that the doors operating buttons (on top) can be accidentally touched (programmed) by just barely touching the control panel. We are a little more careful around the control panel. It's a good unit. It cleans dishes, dries and it does it quietly. I would recommend this one with no problem.
Moved this summer to a different home which had a Bosch. We kept taking dishes out that were still dirty so purchased this unit which was the top rated dishwasher on Consumer Reports. It is very quiet and cleans fairly well, but not perfectly. In our previous home we had purchased a $350 whirlpool (fairly loud) that had the utensil basket on the door and we NEVER took a dish out that was still dirty. We're just not used to having to check dishes to make sure they have been fully cleaned, but we still have to do so even with this top rated dishwasher. We don't find the loading nearly as easy as our previous whirlpool and as a result I also don't think it holds as much. Anyway, I'm sure you'll be happy with this dishwasher, but I'm just mystified why it doesn't clean as well as our previous one when this one cost 4 times as much.
I have had this dishwasher less than 2 years. Three service calls. Now pump motor is out. Control panel is going haywire and may also need to be replaced. Always cleaned the dishes well but never dried them properly. I thought purchasing "elite" would get me a good product. Not so. Probably just going to scrap it and buy another brand. No more Sears/Kenmore appliances for me.
We purchased this unit after our builder grade d/w started going downhill fast after only 2 years of use by a family of 5 that loves to cook. We knew we needed something that can handle a lot of use and a quiet product was a must since we have an open concept home. You cannot even tell the dishwasher is running! It cleans perfectly too, we are thrilled with our purchase.
My Whirlpool gold stopped cleaning well, so bought this one yesterday. Have only done one load so far, but I put dishes that were not cleaned by my previous dishwasher into this one and they came out spotless. Little bit unsettling though because it was so quite, I kept checking to see if it was still on. Thought the last one was quiet, but sitting 4 feet from this one, I could hear NOTHING!
I love this dishwasher. I have never taken anything out that was not clean. It works above and beyond any dishwasher I have ever owned. I thought I loved my Bosch this is so much better. Read the manual on loading. It fits way more than you think if you follow the directions to load! I use it so much my husband thinks it will go on strike! The top rack adjusts easily. For every day use I take out 2 of the silverware containers the large basket is great size for everyday use and it holds a lot more without them. It needs more wine glass holders. Only 2, I would love 6 or 8 when we have guests we need more, but the rest is great!
This is a very very very quiet dishwasher, it's so quite we couldn't hear it until we heard the water in the drain. The installation was straight forward as we were replacing an existing dishwasher with the only purchase a garden hose fitting to pipe thread. The door opening and closing is a little stiff, but I think I read that this can be adjusted, but I thought I'd let it break in a little more. The cleaning is very good on regular wash cycle.
I bought this dishwasher based on the consumer report ratings.I'm beginning to believe these are all made up.Pros:quiet,seemed to clean better than old dishwasher, holds a ton of dishes on bottom rack. Cons:control panel broken AFTER 1 WEEK;glasses won't stand up in strange upper rack. I'm beginning to think I should have gone with the Bosch. What happened to decent American engineering and manufacturing? Now I understand why the salesman tried so hard to sell me the additional warranty on a >$1000 dishwasher.
I loved my old Kenmore Elite dishwasher and when it was time to replace it, I chose this one because it's ultra-quiet and I'd had such a good experience with its predecessor. Although this one really is very quiet, and I like its clean look, it falls down in two major areas: 1) the upper rack, which is adjustable and removable, is poorly designed, and that's the main reason I took points off. The assembly that holds the rack in place is particularly chintzy, and mine cracked and broke after 3 months of very light use. I had neither moved nor removed the rack, just pulled it in and out, gently, to run loads of dishes. Others have mentioned the same problem, so I am certain it's a design flaw. [Note to Kenmore: please re-design this upper rack .] 2) the dishwasher does not always fully clean all surfaces. Even after we have pre-washed and soaked them, and loaded dishes according to instructions, the inner surfaces of pans and bowls are not always cleaned 100% and sometimes I have to spot clean a few dishes before I put them in the cupboard. I routinely run the dishwasher on "turbo," which I don't think really does much. I think this level of performance is common for many of the newest dishwashers, but it's disappointing.
Round Rock, TX
This is a great dishwasher. I installed the dishwasher myself and thought the installation instructions were clear and easy to follow. This dishwasher is very quiet. It has many available features and cycles. So far I am very happy with this product and would recommend to others!
The reviewer indicated they received a sample of this product.
We purchased this dishwasher about 18 months ago. We run about 14-20 loads a week (large family). So far the top rack brackets/adjusters have broken twice. The replacement parts run about $50/pair. There seems to be a design flaw that causes the part to break easily. Now, the control panel has stopped working. I can select which wash I want, but the START will not work. If I had to do it over again, I would not purchase a Kenmore. We have had problems with our new Kenmore refrigerator, too. Perhaps the brand is going down hill.
If quietness is your primary consideration, this dishwasher is as quiet as a Bosch that costs almost a thousand dollars more. I can't hear it unless I'm standing right next to it -- and not even then, for most of the cycle. It also does a fine job of washing. But be forewarned: it may irritate you beyond belief when it comes to drying. Oh, the dishes and silverware will be dry, all right...but there will be pooled water on the horizontal surfaces of the racks (handles, cup shelf, silverware baskets, spray arms, etc.). Unload carefully, or some of this water will spill onto your dishes. Only at the third service call did the technician, phoning the manufacturer direct, provide me with the recommendations for dealing with this situation: 1) always use High Temp wash; 2) always use the SaniRinse setting; 3) always use a rinse aid and set the indicator on the dispenser to maximum; 5) always use the SmartDry setting 5) eventually (after maybe a dozen washings), the racks and their flat components will become "seasoned" and water will not cling to them so relentlessly. To these, I would add a sixth requirement: wait at least two hours after the "drying" light goes out and the "complete" light comes on before opening the dishwasher. If you open it right away, you will be greeted by a cloud of vapor. And by beads of water, notably on the basket surfaces surrounding the slots you placed your silverware in. Basically, drying needs to continue in the closed dishwasher, where the residual heat can disperse the condensation and (most of) the beads of water. Note: if you don't follow the first five recommendations, you may find pooled water on the rack components even 48 hours after the cycle is completed. For the money I paid, I think I was entitled to nearly flawless performance from this dishwasher. Obviously, I didn't get it. So, you may ask, why do I still have this dishwasher -- why didn't I send it back and get a different one? As a matter of fact, I did contact Sears and they did graciously offer to replace it with any other dishwasher of my choice. But Whirlpool makes virtually all the high-end, quiet dishwashers (Kenmore Elite like mine, Maytag, KitchenAid, etc.) except the Bosch. And when the Bosch salesperson described their "condensation drying" -- no fan, just heat until the water evaporates -- the concept scared me off. Since quietness was my primary consideration, I decided to keep what I have and live with its faults, rather than replace it with a different brand engineered by the same manufacturer and looking, inside, very much like mine and with the same selection of cycles. But I fault that manufacturer for not pre-seasoning the racks at the factory instead of expecting me to do it; and the dishwasher itself should be re-engineered to lengthen the drying cycle, beef up the fan, etc. My suggestion: wait until someone engineers a quiet dishwasher that dries its own components as well as the dishes.
I am still deciding if I like this dishwasher or not. It was just installed Wednesday and we have only run two loads of not so dirty dishes. It did not remove dried scrambled egg from a spatula. Not worth the money. It is very quiet but so was my old one at 50 dBA. Isn't stainless steel non-magnetic? Magnets stick to this dishwasher. What's up with that? What I do not like is the way the top rack must be in the up position in order to put a dinner plate in the bottom. I also do not like the way the top rack tilts down when it is pulled out in the up position to load. I think Consumer reports needs to re-examine this dishwasher. I don't think it should be rated the best out of all they tested. Should have purchased a Bosch.
Do not buy this dishwasher. It is quiet, but ... everything else is a wrong. First off - the lifting top rack broke in the first four months - it took Sears tech over a month to fix it. The top rack is poorly designed for glassware, when glasses and cups are set in they are never stable. Did the engineers even try it out? I have given up trying to put wine glasses in the top rack. The larger items in the lower rack are constantly hitting the top spay arm! The top rack spay arm has too much clearance between itself and the top rack so it is constantly invading the items in the lower rack. The touch panel is a hyper sensitive nightmare. I could go on... but my advice is not to buy this, I would not and am sorry I did !
I have only used this dishwasher twice so far, but it seems to do an excellent job. Very quiet during operation. You can barely hear it run. The time to run a cycle is over two hours, which seems a bit long, but you can turn it on and forget it, so this is not a big downside.