Overall, others give this:

19 Reviews Write a review
10 Reviewers (53.0%) would recommend this to a friend.
Overall Rating Breakdown:
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1stars

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise15 found this helpful
j-prince22
Jul 6 , 2014
Felt Compelled to Review this Dishwasher
I wanted to write this review because I read all the other reviews prior to purchasing this dishwasher. I must admit I was worried about some of the reviews and I personally don't think Consumer Reports opinion adds up to more than a hill of beans. I was also concerned about the one review stating the dishwasher warped her cabinets because my kitchen setup has the dishwasher's only vent (left top side) less than 2 inches away from my cabinet because my kitchen is L shaped. I am also replacing a 15+ year old dishwasher that was so loud and when it finished drying, the dishes were too hot to handle for another 30+ minutes. I have only had this dishwasher now for 3 weeks so I cannot comment yet on its longevity, but I can tell you this dishwasher has more than lived up to its and my expectations. The dishwasher is extremely quite other than when it is filling up with water or changing to drying can you really hear anything and that is barely audible. My dishes, cups, mugs, silverware and plastic-ware ALL come out clean and DRY - NO spots and NO water left behind inside the machine, on the racks and not on the items inside. I will say I had the dishwasher professionally installed and they told me to run the machine empty on the longest and highest setting prior to using it with dishes to remove remaining deposits from the manufacturing process. After that, I have been running the machine on the Smart Wash and Smart Dry mode with Finish powder soap and Finish Jet-Dry rinsing agent. I was told long ago not to use liquid soap because it clogs the machines. I also pre-rinse my items because do you really want all that left over debris going through your dishwasher? I also run my dishwasher most of the time at night so everything probably has been left sitting in there for several hours before it is emptied. Lastly, my concerns about the vent so far seem to be a non-issue. I have placed my hand on the vent during washing and drying and I can barely notice anything coming out, there is no noticeable heat or steam and my cabinet is fine. My old unit vented out the front, you could see the steam when drying and you could get burned from the steam. I hope this dishwasher does last the test of time, but I can only speculate that for now. I also do not see and issue with the top rack's construction. It seems well made (as good as any other dishwashers I looked at) the racks easily slide in and out. Plus I don't really have the need to adjust the top rack often. As far as everything else, this machine is the best in my book!
Criticism42 found this helpful
nts345
Jul 1 , 2013
Epic disappointment
We paid a lot because we wanted the quietest dishwasher...and this was quieter and more spacious than the Bosch. So, I have now run it on every type of cycle it offers and can say that even with the 'turbos' and bells and whistles, it cleans worse than my 13-year-old builder-installed GE washer. Wow. Nice that it's quiet but I have to scrub down EVERYthing before it goes in this washer....not a single hardened crumb on a plate can be overlooked. My old washer...I could put a sneaker in it and it would look like new. Too bad, will see what I can do about returning this new super-expensive washer. Absolutely NOT worth the money...and who cares how quiet it is when you have to scrub and get yourself super dirty before you load it. Pick your evil, I suppose!
 

JustRobb

Dallas, GA

May 21 , 2015
Overall
Best dishwasher EVER!!!

After researching Consumer Reports and viewing this and other models in the store, we chose to purchase this dishwasher. It was installed today and we have already used it twice. It is FAR ABOVE any dishwasher I have ever owned. I could whisper across the kitchen and be heard while this is running. It truly makes you wonder if it is working. The truth is that it is working better than any dishwasher you have ever owned! We got a great deal, but we still spent more than expected on a dishwasher. We were worried about that until we used it. It is money VERY well spent! It is a whole new experience owning such an advanced dishwasher. Beyond the greatness of the product, the installation was VERY professional and on-time to the minute. THIS is why I buy from Sears when it comes to appliances and tools. They are the best in the business!

I would recommend this product to a friend.

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Tomfh3

Los Angeles, CA

May 13 , 2015
Overall
Failure!

I purchased this unit in June 2012. Generally, up until now it performed well. Yesterday, however, it failed, water leaking everywhere. We had a non-Sears tech come to the house and he said that the sump had failed and he had never seen this type of failure on any dishwasher. He called Sears for parts and was told that it would be over a month. We then called Sears to look at the unit. The Sears technician agreed that the sump failure was catastrophic and it would have to be replaced for $450!!! He also said that he sees the same problem over and over with this unit. I called Sears and they wouldn't do anything about it. Stay away from this unit! Also, I note that Sears gives this unit a 4 star review and says that there are only 3 one-star reviews. When I looked at the one-star reviews, I counted 10!


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JamesJMill

Castle Rock, CO

Apr 29 , 2015
Overall
Doesn't clean nearly as well as advertised

I've had Sears repair out here 5 times already in six months and it still only cleans in a mediocre way. Now the handle is loose. Not happy.


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Kevin.n.Melanie

Dyer, IN

Apr 20 , 2015
Overall
Very nice dishwasher

I'm usually do not take the time to comment on purchases, but this dishwasher is incredibly quite, fairly easy to install and cleans remarkably. We literally cannot hear this machine while standing right next to it. I have excellent hearing and am amazed. Worth spending a few hundred more. Now we can watch movies or napp in silence.

I would recommend this product to a friend.

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Grrrrrrrrrrrrrreat

Williamston, MI

Apr 13 , 2015
Overall
Extremely Quiet!

Extremely quite!


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KatherineN

Northborough, MA

Apr 9 , 2015
Overall
Very quiet.

We got this dishwasher because it's very quiet. we have an open concept livingroom, diningroom and kitchen, and cannot hear it run while in that area. Very pleased.


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Apr 6 , 2015
Overall
So Quiet. So Clean.

This is the quietest dishwasher I've ever owned. I don't rinse anything first and each dish come out clean as a whistle. I have zero negative comments. I love this machine!


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LTHAtlanta

Cumming, GA

Apr 1 , 2015
Overall
SUPER Quiet, but otherwise mediocre.

We bought this expensive dishwasher mainly because we wanted something very quiet. We were not disappointed since it is almost silent - remarkable! Unfortunately, the other characteristics are not so impressive. Cleaning cooked-on food is fair to poor, even when using the "Turbo Zone" feature. Our old cheap Frigidaire was more effective with very dirty pots and pans. Not sure why the one-hand upper rack adjuster was included in the design. Seems to be a fairly useless feature and, in any event, it broke after a few months and the rack would not stay in the fully raised position. Used a zip-tie to hold it in place. The design of the utensil rack is awkward with easily dislodged lids, angled slots that make it tricky to remove silverware, and slots that are too small for some silverware. Had to use a Dremel tool to enlarge some slots to fit. The knife holder is mostly useless since larger knives won't clear the upper rack. Also, although the dishwasher looks roomy, for some reason it does not seem to hold as much as our old unit. In short, this upper-end dishwasher looks great and is very quiet but performs more like a bottom-of-the-line product. Not a great value but would recommend if low noise is most important.

I would recommend this product to a friend.

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rosedream

Sebastopol, CA

Mar 23 , 2015
Overall
quiet dishwasher

couldn't tell it was working

I would recommend this product to a friend.

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Mar 23 , 2015
Overall
Excellent

I would recommend this product to a friend.

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Mar 20 , 2015
Overall
Kenmore Elite Dishwasher - 66512793K311

It started with the installation itself. There is a clearance at the bottom that needs to be sealed off. But closing that prevented the door from closing so they left it open! A month later plastic parts holding the tines on the upper rack started falling off. Ordered replacement parts and Sears sent the wrong ones. Got the right ones on the second attempt. 3 months later got the famous F2E2. Research F2E2 and see what horror stories people have to say. But basically the control panel is busted. Some say it's not just a cheap clamp that holds a hose in place near the panel needs to be replaced by better clamps. The clamps cost $4. Sears will insist you get the control panel which costs $295. Plus a service at $150+. Luckily I had warranty so it was covered. But what a shame and waste. In the ago of customer companies need to evolve. The experience equates to the product. Poor experience means poor product. Sears does not seem to get this simple truth.


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Mar 18 , 2015
Overall
Kemore

Good machine, should come with additional parts, so u don't have to buy a parts package. I am happy with the cleaning power. I am happy with it.

I would recommend this product to a friend.

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mrmattm

Argyle, TX

Mar 16 , 2015
via mobile
Overall
not a very happy customer

Product was great for first 1year.  2 weeks after manufacture warranty expired, started having leaking issues.  Super strange how that works out.  I guess they should force u to spend the extra several hundred dollars, since u r S.O.L. even 5 hours after it expires.  SHAM.  Never again buying a product from Sears.


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jacksquat

Nampa, ID

Mar 5 , 2015
Overall
Elite Dishwasher

QUIET...THROUGH CLEANING.

I would recommend this product to a friend.

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CHANDLERAZ

Chandler, AZ

Mar 4 , 2015
Overall
Does not clean dishes

The dishwasher was installed poorly - not straight. The racks would roll out if the door was open - with or without dishes in them. Required a service call to fix. The dishes have to be scrubbed more than my old dishwasher to get clean. A brand new $1000+ dishwasher should not have to clean dishes before you wash them. Not worth the money.


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Boca_John

Georgetown, TX

Feb 23 , 2015
Overall
Quiet

Super quiet dishwasher and cleans very good

I would recommend this product to a friend.

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dbgreen

Flower Mound, TX

Feb 6 , 2015
Overall
I like the controls--Very easy to understand

This is the quitest Dishwasher I have ever owned.

I would recommend this product to a friend.

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Jim234423243243

Portsmouth, OH

Feb 5 , 2015
Overall
Defective Design. Do not buy.

This item has a defective design for the upper rack and all wheels. Cheap, poor quality plastic break after about a year (when the standard warranty is over). Spend a little time checking online; this is a common, well-know, pervasive problem. Do not purchase.


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Matt2132

Rochester, MN

Jan 20 , 2015
Overall
Leaked & Ruined House TWICE!!!

I never write reviews, but couldn't help it this time. This is by far the worst dish washer we've ever had. Bought it on Consumer Reports rating of 85, the highest it looked at. But now when you look at customer reviews it rates a 2.6 stars. Terrible! We had a problem only a few months in with water leaking everywhere. Sears sent out a technician that didn't know how to fix. Finally ordered a whole new motor unit. Now just another few months later, it is leaking everywhere. Ruined my floors, walls, and ceiling downstairs. I would never recommend this unit to anyone, and am very unhappy that when I asked for a new unit the first time Sears said NO. And would only send a technician which took a while to come out, then we had to wait two weeks to get the parts. It still broke again! P.S. It never washed or dried dishes well anyways, but I could put up with that. Not flooding my house! Thanks


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DPZ

Jan 18 , 2015
Overall
Top Notch

I originally bought a Bosch from Sears--it was terrible. It never worked correctly from Day 1. I exchanged for the Kenmore Elite. It is so much better! The drying element alone makes this one superior. I do wish it had the 3rd shelf that is now on Bosch and Kitchen Aid models. Otherwise this is perfect!

I would recommend this product to a friend.

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Dboione

Dallas, TX

Jan 17 , 2015
Overall
Compare

Did my home work. Do yours. Once completed you will purchase.


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dlbg

Buffalo Grove, IL

Jan 16 , 2015
Overall
new stainless dishwasher

Runs very quietly - the drying cycle takes a while to work--the first few washes/drying were filled with water now there is much less.Looks very nice-(all though mine has a small weird discoloration on the front)

I would recommend this product to a friend.

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Mounty

Olympia, WA

Jan 16 , 2015
Overall
Best investment for a dishwasher

Why is this dishwasher quiet!!! ..... looks great, easy to operate, it is so quiet -- it is perfect

I would recommend this product to a friend.

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Andrew_S

Fairfax, VA

Jan 3 , 2015
Overall
Overall - Satisfied

Generally a solid product. Overall - very satisfied - only a couple of nits. Cleans extremely well, and is reasonably easy to install once you've read the directions (I will read before first installation attempt next time...) (1) Top rack bearing retainer sleeve is a very poor/cheap plastic design - broke within one week of use. Sears was good about replacing it - but shouldn't have broken this quickly. (2) Top rack adjustable height/mounting mechanism is also a flimsy/cheap plastic design. Has not yet broken - but it is just a matter of time. Why design everything else so well and cheap out on two critical and frequently-used components? (3) Heating element runs MUCH too hot. Have lost a number of plastic (dishwasher-safe) dishes to warping and melting.


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YODUDE100

Bellmawr, NJ

Dec 31 , 2014
Overall
ONE MONTH OLD AND BROKE

THIS DISHWASHER WAS BOUGHT FROM THE DEPTFORD NJ MALL AND INSTALLED ON 10-29-14 AND BROKE BY 11-29-14. NOW ITS 12-26-14 AND 2 REPAIR TECH VISITS LATER AND STILL BROKE. SEARS WAS SUPPOSED TO COME OUT TODAY BUT WAS CANCELLED BY THEM BECAUSE 1 OUT OF THE 3 NEW PARTS THEY ORDERED WERE NOT SHIPPED ON TIME. SO NOW I WILL BE WITHOUT A DISHWASHER FOR MORE THEN A MONTH. I ASKED FOR A REPLACEMENT BUT THEY GAVE ME THE RUN AROUND EVEN THOUGH ITS STILL WITHIN MANUFACTURERS WARRANT. THIS ITEM WAS BOUGHT BRAND NEW AND WAS VERY EXPENSIVE. DO NOT BUY THIS JUNK. BUY A BOSCH ITS JUST AS QUIET AND LESS EXPENSIVE.


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