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Most Helpful Reviews
Dishwasher is very quite! Nothing else works correctly. First dish washer failed after a few months and flooded the floor. Technician came out and flooded the floor again after replacing the wrong part. Whirlpool replaced the floor. I missed three days of work meeting tech to work and having the floor replaced. 2 months later dishwasher started making thumping noise a LOUD thumping noise. Tech arrived stated he could not wait 30 minutes to hear the noise and left. Dish washer was still making loud thumping noise. 4th DAY OF WORK MISSED. I took dishwasher out and returned to store and after telling manager my story they replaced with a new dishwasher. Replacement dishwasher, pretty much the same results as the first, almost a year before it flooded the floor. Repaired, still running BUT the top rack has now broken 3 of the 4 wheels that it rolls on $65 to replace and there is water pouring out of the right side of the door - a different place than the other water leaks. So instead of spending this Saturday with my family I am headed to the store to buy different dishwasher. There were a ton of good reviews on this dishwasher and one bad review that had the same problems as I did. Now I am wishing I had paid more attention to that poor ladies review.
Definite problem with this machine. Every load had 2 - 3 dishes come out dirtier than when they started. Inside of dishwasher did not dry out. Had it for 2 weeks and they are replacing it. Sears was easy to work with about this.
We have 2 small kids and run the dishwasher at least once a day cleaning up after everybody. We hoped the high price would be worth it, and it was. First, it is QUIET. If you're talking or have a TV on in another room, you can't hear it. I can only hear it running if the kitchen is totally silent, and it's quieter than our refrigerator. It also cleans really well. Dried on food, greasy pans, and burnt on food all come out completely clean. We don't prewash anything anymore. We made the switch to detergent tabs, which seem to work best. The only downside is that it takes a while to dry the dishes, and even though it says "complete", you have to wait another hour for the dishes to dry. If you use the dishwasher a lot, it's totally worth the money.
Port Jefferson Station, NY
The machine has a quality built feeling although much of it is plastic. I was shocked to see the hunks of junk put out by whirlpool, LG, even Bosch. I was about to go for the Electrolux but decided to give the Kenmore a look. This unit has the bells and whistles, CRAZY quite, only thing I hear is a slight hum. Folks complain about the controls on top being to sensitive, they are but the child lock takes 3 seconds to engage, 3 seconds to disengage. The best part, It actually cleans dishes. I read reviews of other units in the $700 range with many folks complaining dishes come out dirty. Other reviews mentioned it doesn't dry, well dishes and silverware are super shiny and super dry. Overall, very happy with the purchase thus far. Looks nice, close match to my whirlpool fridge (thinking I should have bought kenmore). Delivery was eh (came slightly damaged, sears stepped up and did everything to make me happy), Installer was a pro. I bought the warranty, although sears warranty is expensive, it covers way more then the cheap **********/ ***** warranty. Hopefully this unit will run for the next decade.
Arlington Heights, IL
I wanted to write this review because I read all the other reviews prior to purchasing this dishwasher. I must admit I was worried about some of the reviews and I personally don't think Consumer Reports opinion adds up to more than a hill of beans. I was also concerned about the one review stating the dishwasher warped her cabinets because my kitchen setup has the dishwasher's only vent (left top side) less than 2 inches away from my cabinet because my kitchen is L shaped. I am also replacing a 15+ year old dishwasher that was so loud and when it finished drying, the dishes were too hot to handle for another 30+ minutes. I have only had this dishwasher now for 3 weeks so I cannot comment yet on its longevity, but I can tell you this dishwasher has more than lived up to its and my expectations. The dishwasher is extremely quite other than when it is filling up with water or changing to drying can you really hear anything and that is barely audible. My dishes, cups, mugs, silverware and plastic-ware ALL come out clean and DRY - NO spots and NO water left behind inside the machine, on the racks and not on the items inside. I will say I had the dishwasher professionally installed and they told me to run the machine empty on the longest and highest setting prior to using it with dishes to remove remaining deposits from the manufacturing process. After that, I have been running the machine on the Smart Wash and Smart Dry mode with Finish powder soap and Finish Jet-Dry rinsing agent. I was told long ago not to use liquid soap because it clogs the machines. I also pre-rinse my items because do you really want all that left over debris going through your dishwasher? I also run my dishwasher most of the time at night so everything probably has been left sitting in there for several hours before it is emptied. Lastly, my concerns about the vent so far seem to be a non-issue. I have placed my hand on the vent during washing and drying and I can barely notice anything coming out, there is no noticeable heat or steam and my cabinet is fine. My old unit vented out the front, you could see the steam when drying and you could get burned from the steam. I hope this dishwasher does last the test of time, but I can only speculate that for now. I also do not see and issue with the top rack's construction. It seems well made (as good as any other dishwashers I looked at) the racks easily slide in and out. Plus I don't really have the need to adjust the top rack often. As far as everything else, this machine is the best in my book!
This dishwasher washes better than any I have seen. It takes a lot longer to wash than older dishwashers due to the soaking cycles. The reason for 4 stars versus 5 is with a few of the features. First, the literature (and the salesperson) said the bottom could accomodate up to 13-inch plates -- not true. even with the top shelf all the way up, there is only 11 1/2 inches of clearance to the sprinkler arm. Also, what they won't tell you is that the top shelf can't be removed on this model. Lastly, the mechanism that moves the shelf up and down takes up space where the glasses go, making it more difficult to load.
The dishwasher cleans dishes great...but the Dishwasher is very poorly put together. The top dishwasher rack was broken when I got the dishwasher. Then, after just 18 months, a hose clamp came off and flooded my house! I caught the flooding within less than a minute of starting the dishwasher, but it was too late. So much water came out that it flooded into my basement. Put your money toward a different brand or be prepared to pay extra for extended warranty...or fall victim to paying for costly repair parts. Kenmore & Sears should be ashamed of themselves for this product.
If high end only means quiet, then go for cheap! This does not dry your dishes. If the manufacturer says always use high temp always use SaniRinse, always use rinse aid and set to max, and always use Smart dry, there's something wrong here. I shouldn't have to purchase a rinse aid for my high end dishwasher. And if I need to ALWAYS use high temp, sanirinse, and smart dry shouldn't those things be non optional for the dishwasher? My question here is: WHAT EXACTLY DID I PAY FOR!?? did I pay for quietness? fine, but didn't I pay for a dishwasher? shouldn't the EXTREMELY EXPENSIVE dishwasher have the dishes ready to be put away when it says it's ready? Does Kenmore need new engineers who care?
The dishwasher is extremely quiet while running and does an outstanding job of cleaning all item especially glasses without any water spots. I am very impressed with this dishwasher
This dishwasher does wash well, I will give it that. HOWEVER the steam vents to the side rather than the front. The steam has ruined the drawer front on the cabinet next to the dishwasher. I would definitely not purchase this model if I had the chance to do it over again.
Our house came with a new Whirlpool dishwasher when we bought it. We used it for two years and it was absolutely noisy. We couldn't have a decent conversation or watch TV when it was running. Our kitchen, dining room, and living room is one big room in our house so anything making noise is noticeable. We got sick of the noise so we looked for the quietest model made which at the time appeared to be this model. We really didn't even care if it cleaned dishes all that well as we hated the noise. We got this one installed last week. Installation was pretty easy for the most part as I was able to do it by myself in under a half day. The instructions were okay. The moment of truth came as I got everything installed and attached. I turned it on and listened for noise. Did I turn it on? I couldn't tell, so I turned off the fan and other noise in the kitchen and continued to listen. I thought I heard something, but still wasn't sure so I opened the door. Sure enough it was spraying water inside. I couldn't believe it. IT WAS QUIET!! We have been running it for a week now and I am still amazed that it is running. In most cases, the only noise we hear is the water being pumped out the drain. We are very happy with the sound (or lack there of). So the next question is does it clean? It seems to clean at least as well as my old one, probably better in most cases. To keep it quiet, I think they reduced the pressure used to clean. I don't think the jets are as powerful so it may not be able to blast some more difficult dirt off. You still have to load the machine smartly and not pile a bunch of stuff on top of each other. If you don't, the jets will not get everything clean, but this is true for all machines. Overall at this time, we are very happy with the machine. The peace and quiet it has brought to our house will be greatly appreciated hopefully for many years to come. If you are looking for a quite machine, this is the one to get.
Pompano Beach, FL
Replaced an older Kenmore elite model. This dishwasher is so quite that the first time I turned it on I kept going into the kitchen to see if it was working. Great job cleaning heavily soiled dishes.
The reviewer indicated they received a sample of this product.
we are now on our 2nd one of these, Sears had to replace the first one after the computer board failed and the hoses disconnected flooding our basement and destroying a family heirloom armoire. Now on our second one as I said. We were sold this dishwasher being told the "turbo zone" would clean a lasagne pan without being rinsed. Well the machine will not even clean a plate that had a slice of cake on it. If you want frustration, dirty dishes, and to hand wash everything either before or after the 3 hour cleaning cycle, then by all means get this one. I will take my $1000+ next time and just start a fire with it in the back yard.
Extremely quiet! Can barely hear it even if standing right next to it. I have always been one to wash all my dishes prior to putting in the dishwasher. However, I wanted to see what this one could do. So the very first load I ran through really put it to the test! I filled it with silverware, plates, bowls, pans, and serving spoons that had all sorts of dried food on them. I was amazed when it was finished running, my son and I opened the dishwasher and started looking at every dish as we put them away - they were all spotless! Huge improvement from my previous dishwasher!
First of all, I would recommend that you download the owner's manual prior to purchasing. This is not your grandmother's dishwasher. Using the "normal wash" cycle may take up to 2 1/2 hours (or more // or less). The washer uses an optical measure the estimates the water cleanliness and provides an estimated cleaning cycle. It uses less water by soaking. I'm totally OK with that. My old unit was noisy and I wanted a 10 minute cycle. This washer can run as long as it wants to - it's extremely quiet and we love that part. The loudest noise we hear is the water entering the unit. The drying cycle isn't perfect and I haven't found a dishwater that is. When this unit says 'complete' on the front panel, we open the door a crack and let it sit overnight. The pooling of water is less excessive that way. Even if you don't crack the door, the water inside afterwards isn't that big of a deal. It's not truly excessive either way. Follow the instruction manual and the installation is very simple. I was amazed at all the padding that is wrapped around the unit to make it quiet. Follow the instructions and you'll have no problems. One dislike is that the doors operating buttons (on top) can be accidentally touched (programmed) by just barely touching the control panel. We are a little more careful around the control panel. It's a good unit. It cleans dishes, dries and it does it quietly. I would recommend this one with no problem.
Moved this summer to a different home which had a Bosch. We kept taking dishes out that were still dirty so purchased this unit which was the top rated dishwasher on Consumer Reports. It is very quiet and cleans fairly well, but not perfectly. In our previous home we had purchased a $350 whirlpool (fairly loud) that had the utensil basket on the door and we NEVER took a dish out that was still dirty. We're just not used to having to check dishes to make sure they have been fully cleaned, but we still have to do so even with this top rated dishwasher. We don't find the loading nearly as easy as our previous whirlpool and as a result I also don't think it holds as much. Anyway, I'm sure you'll be happy with this dishwasher, but I'm just mystified why it doesn't clean as well as our previous one when this one cost 4 times as much.