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Most Helpful Reviews
I bought this for a second freezer and it is a wonderful freezer. I have had no problems with it at all. The price was very reasonable and it is a good quality freezer.
Bought this freezer Jan 2014. Installed it and have not moved it since installation. Went to open it today (May 2015) and everything in it is spoiled. Apparently it quit working in the past week. I certainly expected it to work for more than 16 months, but at least it made it twelve so the warranty is gone.
Fort Myers, FL
This freezer shuts off and stays off after just a few seconds of a power flicker during storms. You must unplug it for a couple of minutes and then plug it back in. Good luck if you're out of town. We lost one freezer-full of food already and came close a couple more times. It's incredibly stupid. It's 9 months into warranty, so we're going back to Sears and demanding a better freezer with at least a partial refund for this piece of junk.
Saint Paul, MN
Nice height to get into and reach down into. Sleek look and fits better in the space I have for it than the old upright. Like the nice clean white color and noticeable on light that is easy to see at a glance, to be sure it is still on. Got a good price on a floor model.
San Augustine, TX
Purchased this and picked up yesterday. We were very excited about this purchased and hooked it up. The next day we had a very, very hard time opening the lid after we had put stuff in it. This one is going back. We do not want to get suck with a product we will have a hard time using. Very disappointing!
My freezer came just in time. I had family coming from out of town and I needed to buy more food. This freezer is just the right size and it is a very nice chest. Plus it stay very cold.
Tried to give this zero stars! I've only had this freezer 3 years and it's has died TWICE now! The compressor went out within the first year, luckily that was replaced under warranty. However I lost $100s of dollars of food that they would not reimburse me for even though I had an extended warranty because food you make yourself or did not purchase from a store is not covered. Then the power indicator light went out, that was replaced only to die again!! Now the freezer has stopped working yet again. Luckily we installed an alarm thermostat after the first time it died so we were able to save the food. Very very very disappointed with the quality and longevity of this product. Will not buy another Kenmore!
Lake Mills, IA
Had this delived yesterday, Just the right size etc. Went to put stuff in the freezer, and couldn't get the lid up. I lifted the freezer off the ground insted of lid opening. I called the Sears help desk, and they said to put valoline on the door, it will be easier to open. Well I kept trying then got lucky it opened. Put the vasoline on the door, and food in the freezer. Guess what couldn't get the dang door open again. I read all the reviews, and tried everything everyone else had tried. Didn't open. I talked to a Sears rep via on line. I told them the problem, and that I want to have this freezer returned it isn't any good to me if I can't get into it. Some comments have praised this freezer, how the heck do you get the door to open? I shouldn't have to turn it off to open it, or unplug it like some have said, also tried to take the plug out that didn't work. I thought I was ordering a quality freezer, but not the case. Anyone found a small freezer that opens and works? thinking about a small up right, but will I have the same issue with that one?
Good value for the money. Large enough for our family of six. Size is small enough that things don't get lost but big enough to hold plenty of frozen goods. Our unit is located in basement - seems quiet enough to locate in living space. No complaints to date. Very little frost up yet- having been owned and used for almost five months. Seems to be a very good purchase.
Everything was ok for 5 months except that some frost was building up at the back wall at the top on the right side. Then one day we noticed melted ice cream all over. So my husband turned it to max and put a thermometer in it (that's after cleaning up the ice cream mess). The next morning it was only 34 degrees. So called Sears and they came out and said it was some kind of sensor thing. So we are getting a new one, but wondering if we should upgrade to a different model.
Was concerned that freezer would not be big enough being as I had not seen the freezer due to ordering on line . Freezer was perfect size for a small garden, and buying your meats on sale , Will post more on product as to operation at end of summer !! But so far * GREAT* I would recommend buying service protection plan ,, Just in case !! I do not doubt the product ,,, just safety precaution.. what's 6 cent a day !!!!
Van Nuys, CA
Just installed it seems to be doing exactly as it should. Except in order to open the lid there has to be quite a bit of food in it, and it has to be closed for quite a while for the air to equalize to be able to open it easily. Seems to me that that fact should be stated in the owners manual. Had to actually use a tiny crowbar to open it at first????? thanks Paul
For the size of our apartment and family it's just right. We love it so much room now then just the freezer on the frig.
The reviewer indicated they are affiliated with this product.
First deep freezer and I love it. There has been no over the top issues at all and I love having the additional freezer space. Frost collects at the top rear but nothing that can't be removed by hand.
No set up required. No exposed coils to keep clean. Manufacturer recommends plugging the unit into a non-GFI socket which we do not have in the garage. So we need to keep checking the unit is on and running.
Michigan City, IN
Hot Springs Village, AR