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Most Helpful Reviews
Love it! This is so roomy! I had 2 refrigerators and a dorm-room refrigerator filled, and everything fits into this one. Now I can unplug and dispose of the others! And the freezer keeps everything frozen--not ice-crystally like my old one.
Size of fridge allows large containers, pizza boxes, and trays to fit nicely. Can fit jug of water/juice nicely with tilt away option. Easy access freezer with three different trays for organization.
We bought an entire new home of Kenmore appliances, all typical, wonderful quality, EXCEPT this!! In ONE year, 1, ice maker would only periodically produce ice!! The repairman said that is TYPICAL of this model, they ALWAYS replace them! Okaaaaay, what about, 2. the faulty seals on the ice maker door THEY. Found AND some 3.part where the ice comes out!? Their coming out next week for that! THIS MORNIN Ii was cleaning out the fridge and looked Dow and saw 4. grease or oil on the floor under it coming from somewhere!!! Are you kidding me?! After 20 minutes on hold, I requested a NEW Fridge, NOT the same model!!, Sears is sending out someone next week to approve that or not! CLEARLY we got a lemon and have a definite trail of problems, CLEARLY warning us we have a lemon and get rid of it now!
Baton Rouge, LA
The space/setup of the interior and bottom freezer is very nice. Giving this fridge a 3 rating as the first one they delivered did not work and had to get a replacement for it (bad compressor?). Sears had good customer service in resolving the issue but it took 2 weeks for new one to be delivered (they did offer to let me pick an alternate product but I chose to wait). Second fridge works great and we are very happy with it.
Purchased this refrigerator last week. So far so good. It is nice and quiet. It has tons of space and is laid out nicely. The only issue I have is you cannot adjust the height of the back corners for leveling. It is nice that the front corners can be adjusted for height, but in our old house it would help if the back corners could also be adjusted. I do not know if other models can be adjusted on all corners.
I have had this Kenmore Elite product in my home for only a short time now, but I am completely satisfied with its performance. As an older person the freezer on the bottom is a must feature .It eliminates forgotten items left on the lower shelves which eventually will be discarded. Also the system of LED lights is perfect for old eyes as they are bright enough to illuminate the entire box without glare or casting shadows. The rollback shelves are great and can be placed in any configuration in the box, customized to meet your own needs and can be altered very easily requiring very little effort. Crisper and pantry drawers are another excellent feature where specific items can be separated from one another and kept at different temps; veggies, lunch meats,leftovers etc.. An " atta-boy ' should also be given to the two men who delivered this product. It was delivered on the day as promised But I didn't have to sit around all day waiting for them. The morning of the delivery I received their call and they were there as promised unlike other service providers. Installation was completed in short order and a crash course was given on its operation. The lead installer was very considerate and polite showing great knowledge of the product. So far I am completely satisfied with our choice of this Sears product.
Fort Lauderdale, FL
I love this brightly lit, easy to find everything refrigerator. The shelves on the door are perfect for bottles and jars I buy - my last refrigerator had skinny narrow shelves - good in a picture, but unusable. I love being able to put in large platters and deep bowls, and still find a small "leftover" container. It's easy to reconfigure the shelves and the drawers are roomy and keeps everything at the proper temperature. I love the 2 drawers in the freezer, so nothing is lost, even my small baggie of tomato paste. I love the large opening for water/ice; usually it is only big enough for a glass, but this opening is large enough for a bowl. There is plenty of room to fill a pitcher for ice tea, or a bowl for an ice bath for vegetables. The ice maker is small, but it makes new ice quickly, so our family of 2 are never without. At party time, we stock the bin with extra ice, but have never had to use it, as the ice maker worked quickly enough. My 1 complaint is the cost of the filters. But they do a good job. I waited 8 months to review this refrigerator to see how I liked it after the newness wore off, and I still love it
This refrigerator is absolutely perfect in every way. It has tons of space for anything you could want to fit inside the fridge or freezer. The 3 seperate level in the freezer make it very convenient to access any frozen food quickly and easily. The ice maker and water dispenser are great and the night lighting looks very attractive. I am looking forward to many years of using this refrigerator multiple times a day.
This Kenmore Elite Stainless 31.0 cu. feet fridge meets all my expectations and then some. It has great spaces and easy to clean and maintain. My only con is woulod like the filter window a little less digital as I have heard the more techinal these things get the more they are able to break.
Cedar Creek, TX
Anyone who likes this refrigerator is either on drugs or has had a very different experience from us. IF YOU ARE AN AVERAGE CONSUMER OF ICE, YOU WILL HATE THIS REFRIGERATOR. We continuously run out of ice, and there is just two of us. Also, we have replaced the main circuit board twice in the first year. Also, when you need service--and you will--prepare to wait three weeks for the next available appointment.
Hot Springs Village, AR
We've only had it for a couple of weeks & so far we love it! This is the first fridge we have owned with the dispenser in the door & so glad we decided to get it. Our first refrigerator was from Sears 46 1/2 years ago & we used it for over 35 years. Bought the 2nd one from Sears also & just moved it to the garage for extra storage. The 1st fridge was still working when we gave it away it!! Hopefully our new one will last a long time too!
It took us several weeks to get the new refrigerator. It is quiet and seems to be meeting our needs even though we have only had it about a month. The only negative at this time is that it needs a second or larger ice maker since my wife and I use a lot of ice.
I have owned this refrigerator for less then 2 years, and I've had 5 service calls. Sears master protection agreement is doing nothing about replacing it as a lemon because tech 3 did nothing, and tech 4 left the ticket open so I couldn't open a new ticket. At this point its a $3000 waste of money. I've lost all the food in the refrigerator twice, and everything in the freezer once. Stay away from Sears, stay away from Sears Appliance repair.
San Antonio, TX