Overall, others give this:

630 Reviews Write a review
435 Reviewers (69.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise16 found this helpful
king51
Jun 25 , 2014
you wont be disappointed
I bought this refrigerator in Nov. I waited all this time to right my review so I could give a fair one. I did read other reviews and found that there were some complaints but not enough to make me not buy this product .When black Friday rolled around I ran to Sears after Thanksgiving dinner my old fridge was ok but starting to leak, I had just bought a year earlier a new dishwasher,stove and microwave, all white.So I decided to give my fairly new appliances to my sister and I bought all new. I loved the stainless steel look and that was what I really wanted you only live once so get what you want and enjoy. I love all my appliances, the refrigerator does not make any noise maybe you will hear ice dropping into the bucket but its nothing the motor is quiet. During the holidays I had a ton of food filled inside we were laughing and saying it just keeps filling up there is so much room, I had 14 people for dinner.The ice maker is hidden which is great nothing protruding from inside the door. It looks gorgeous if you clean it with the right products you wont have a problem . When people come over to my house and see the refrigerator they all say "WOW". it truly has been a pleasure and you will love it too..
Criticism46 found this helpful
BigDanT65
May 15 , 2014
You'd think it more reliable at this price
GOOD - FEATURES/SPACE - This refrigerator has all the bells and whistles, and I really like having the freezer on the bottom. It is spacious and holds everything I could ever want. The controls are easy to use and accessible. MEDIOCRE - ICE - The ice is on the door so you have more refrigerator space, but this causes you to have less ice. My kids and I play sports and like to fill water bottles with ice. Two water bottles full and the dispenser is pretty much empty. MEDIOCRE - FILTERS - The trend is to place water and air filters in such units. I like the idea and it is nice to have fresh water, but the filters are quite expensive. The water filter does help. I'm not convinced the air filter does much. THE BAD/UGLY - The unit cost $2400 and stopped working in 2.5 years. I called for service on a Monday and they booked it for Thursday. In the meantime, I tossed $250 in groceries. They did not show for the Thursday appointment. I called back to reschedule and they pushed me out to the following Wednesday.
 
Sep 10 , 2014
Overall
Best of the Best

I would recommend this product to a friend.

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Aug 29 , 2014
Overall
very pleased

I would recommend this product to a friend.

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kymmer51

Charlevoix, MI

Aug 25 , 2014
Overall
31.0 cu. ft. Kenmore Refrigerator

Love it! This is so roomy! I had 2 refrigerators and a dorm-room refrigerator filled, and everything fits into this one. Now I can unplug and dispose of the others! And the freezer keeps everything frozen--not ice-crystally like my old one.

I would recommend this product to a friend.

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Aug 21 , 2014
Overall
Great fridge with lots of options and easy access freezer

Size of fridge allows large containers, pizza boxes, and trays to fit nicely. Can fit jug of water/juice nicely with tilt away option. Easy access freezer with three different trays for organization.

I would recommend this product to a friend.

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ourreview

Woodstock, GA

Aug 20 , 2014
Overall
NIGHTMARE FRIG

We bought an entire new home of Kenmore appliances, all typical, wonderful quality, EXCEPT this!! In ONE year, 1, ice maker would only periodically produce ice!! The repairman said that is TYPICAL of this model, they ALWAYS replace them! Okaaaaay, what about, 2. the faulty seals on the ice maker door THEY. Found AND some 3.part where the ice comes out!? Their coming out next week for that! THIS MORNIN Ii was cleaning out the fridge and looked Dow and saw 4. grease or oil on the floor under it coming from somewhere!!! Are you kidding me?! After 20 minutes on hold, I requested a NEW Fridge, NOT the same model!!, Sears is sending out someone next week to approve that or not! CLEARLY we got a lemon and have a definite trail of problems, CLEARLY warning us we have a lemon and get rid of it now!


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Sweetcandis

Baton Rouge, LA

Aug 20 , 2014
via mobile
Overall
Storage Galore

So much storage and light to see everything. A little difficult for me to clean. I'm only 5 ft and it requires a step ladder.

I would recommend this product to a friend.

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lolo98

Denver, CO

Aug 19 , 2014
Overall
Love the interior setup, space and lights

The space/setup of the interior and bottom freezer is very nice. Giving this fridge a 3 rating as the first one they delivered did not work and had to get a replacement for it (bad compressor?). Sears had good customer service in resolving the issue but it took 2 weeks for new one to be delivered (they did offer to let me pick an alternate product but I chose to wait). Second fridge works great and we are very happy with it.

I would recommend this product to a friend.

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Tracker22

Sunapee, NH

Aug 18 , 2014
Overall
Good so far

Purchased this refrigerator last week. So far so good. It is nice and quiet. It has tons of space and is laid out nicely. The only issue I have is you cannot adjust the height of the back corners for leveling. It is nice that the front corners can be adjusted for height, but in our old house it would help if the back corners could also be adjusted. I do not know if other models can be adjusted on all corners.

I would recommend this product to a friend.

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Aug 15 , 2014
Overall
Love my French door bottom freezer!!!

it is really easy to organize in this unit. Lots of room....

I would recommend this product to a friend.

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1949HandyMan

Saginaw, MI

Aug 12 , 2014
Overall
Product Review

I have had this Kenmore Elite product in my home for only a short time now, but I am completely satisfied with its performance. As an older person the freezer on the bottom is a must feature .It eliminates forgotten items left on the lower shelves which eventually will be discarded. Also the system of LED lights is perfect for old eyes as they are bright enough to illuminate the entire box without glare or casting shadows. The rollback shelves are great and can be placed in any configuration in the box, customized to meet your own needs and can be altered very easily requiring very little effort. Crisper and pantry drawers are another excellent feature where specific items can be separated from one another and kept at different temps; veggies, lunch meats,leftovers etc.. An " atta-boy ' should also be given to the two men who delivered this product. It was delivered on the day as promised But I didn't have to sit around all day waiting for them. The morning of the delivery I received their call and they were there as promised unlike other service providers. Installation was completed in short order and a crash course was given on its operation. The lead installer was very considerate and polite showing great knowledge of the product. So far I am completely satisfied with our choice of this Sears product.

I would recommend this product to a friend.

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prefermyprivacy

Fort Lauderdale, FL

Aug 11 , 2014
Overall
Best refrigerator I've ever had

I love this brightly lit, easy to find everything refrigerator. The shelves on the door are perfect for bottles and jars I buy - my last refrigerator had skinny narrow shelves - good in a picture, but unusable. I love being able to put in large platters and deep bowls, and still find a small "leftover" container. It's easy to reconfigure the shelves and the drawers are roomy and keeps everything at the proper temperature. I love the 2 drawers in the freezer, so nothing is lost, even my small baggie of tomato paste. I love the large opening for water/ice; usually it is only big enough for a glass, but this opening is large enough for a bowl. There is plenty of room to fill a pitcher for ice tea, or a bowl for an ice bath for vegetables. The ice maker is small, but it makes new ice quickly, so our family of 2 are never without. At party time, we stock the bin with extra ice, but have never had to use it, as the ice maker worked quickly enough. My 1 complaint is the cost of the filters. But they do a good job. I waited 8 months to review this refrigerator to see how I liked it after the newness wore off, and I still love it

I would recommend this product to a friend.

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Aug 8 , 2014
Overall
Good

I would recommend this product to a friend.

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lowellchez

Lowell, MA

Aug 6 , 2014
via mobile
Overall
Excellent refrigerator

Amazing amount of space with lots of extras.

I would recommend this product to a friend.

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coop269

Langhorne, PA

Aug 6 , 2014
via mobile
Overall
Incredible fridge!

This refrigerator is absolutely perfect in every way. It has tons of space for anything you could want to fit inside the fridge or freezer. The 3 seperate level in the freezer make it very convenient to access any frozen food quickly and easily. The ice maker and water dispenser are great and the night lighting looks very attractive. I am looking forward to many years of using this refrigerator multiple times a day.

I would recommend this product to a friend.

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Colonzi

Valrico, FL

Aug 6 , 2014
Overall
Love IT!!!

Looove my new refrigerator. It is so spacious ! Big pots fit in and the freezer is not uncomfortable, like I thought it might be.

I would recommend this product to a friend.

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Rima74

Richmond, TX

Aug 1 , 2014
Overall
Excellent Choice!

This Kenmore Elite Stainless 31.0 cu. feet fridge meets all my expectations and then some. It has great spaces and easy to clean and maintain. My only con is woulod like the filter window a little less digital as I have heard the more techinal these things get the more they are able to break.

I would recommend this product to a friend.

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ksdfgkjbvnmxkdfiyy

Cedar Creek, TX

Aug 1 , 2014
Overall
Never Again

Anyone who likes this refrigerator is either on drugs or has had a very different experience from us. IF YOU ARE AN AVERAGE CONSUMER OF ICE, YOU WILL HATE THIS REFRIGERATOR. We continuously run out of ice, and there is just two of us. Also, we have replaced the main circuit board twice in the first year. Also, when you need service--and you will--prepare to wait three weeks for the next available appointment.


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Jtandpra69

Hot Springs Village, AR

Jul 30 , 2014
Overall
So Far - So Good

I would recommend this product to a friend.

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Grandmatosix

Marietta, GA

Jul 30 , 2014
Overall
Great Looking Fridge!!

We've only had it for a couple of weeks & so far we love it! This is the first fridge we have owned with the dispenser in the door & so glad we decided to get it. Our first refrigerator was from Sears 46 1/2 years ago & we used it for over 35 years. Bought the 2nd one from Sears also & just moved it to the garage for extra storage. The 1st fridge was still working when we gave it away it!! Hopefully our new one will last a long time too!

I would recommend this product to a friend.

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Jul 29 , 2014
Overall
This appears to be a very good refrigerator with a lot of space

It took us several weeks to get the new refrigerator. It is quiet and seems to be meeting our needs even though we have only had it about a month. The only negative at this time is that it needs a second or larger ice maker since my wife and I use a lot of ice.

I would recommend this product to a friend.

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jdg6

Chesapeake, VA

Jul 28 , 2014
Overall
Wonderful buy...very satisfied

I would recommend this product to a friend.

The reviewer indicated they are affiliated with this product. The reviewer indicated they received a sample of this product.
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Skip-P

Blacklick, OH

Jul 25 , 2014
Overall
Good features for a good Price


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Skyeagle

Saltillo, MS

Jul 25 , 2014
Overall
Great

I love my new refrigerator. The ice to water feature works great and it has plenty of room and great shelving in the refrigerator as well as the feature. Happy with my purchase.

I would recommend this product to a friend.

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Elite-Junk

Boulder, CO

Jul 25 , 2014
Overall
A huge disappointment

I have owned this refrigerator for less then 2 years, and I've had 5 service calls. Sears master protection agreement is doing nothing about replacing it as a lemon because tech 3 did nothing, and tech 4 left the ticket open so I couldn't open a new ticket. At this point its a $3000 waste of money. I've lost all the food in the refrigerator twice, and everything in the freezer once. Stay away from Sears, stay away from Sears Appliance repair.


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Martykay

San Antonio, TX

Jul 25 , 2014
Overall
Average refrigerator

The ice has to be moved from the top where it is made into the bottom of the freezer if I want it to be stored. This is a pain! I thought it would drop down into the freezer. This is a design flaw!


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