Overall, others give this:

186 Reviews Write a review
13 Reviewers (76.0%) would recommend this to a friend.
Overall Rating Breakdown:
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Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise7 found this helpful
DCal
Jan 9 , 2013
Amazing!
Sears had the cheapest price (I paid $69) with free overnight shipping! They delivered on Xmas Eve! I LOVE this player with Wi-Fi (to watch Netflix, listen to Pandora, etc). It's simply amazing and at a great cost! Even worth the normal $100 price tag.
Criticism3 found this helpful
xxsmallier
Nov 24 , 2013
Junk
Bought this in April and it is junk! Sometimes it won't power on, if it does the tray won't come out so you can put the disc in. If you do get the disc in, maybe it will play but most of the time it won't. Going this weekend to replace it.
 

ronisei

May 21 , 2015
via samsung.com
Overall
Awesome

Love it and still have it. Easy navigation, even for my children.

I would recommend this product to a friend.

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JLee4

May 18 , 2015
via samsung.com
Overall
Pretty Bad

A few months after purchasing this product (new) from Best Buy, the disc tray got stuck with a brand new blu-ray still in it. I had to send it to Samsung to get fixed. After that, the device would make a suspicious amount of noise while playing blu-rays as if it was trying harder to read the disc and DVD's couldn't be read. Now after a little over 2 years, the device won't connect to my wifi even though my signal strength is always "very good". I've chatted with and spoke to tech support on several different occasions, but there has not been a permanent solution. Maybe I got a lemon, but I'm very disappointed in the quality of this product.


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immortalis

Los Angeles, CA

May 9 , 2015
via samsung.com
Overall
Good player with limitations.

A current firmware update that includes Hulu and other available apps would make this player much better.

I would recommend this product to a friend.

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AlwaysSmile17

Cocoa, FL

Apr 20 , 2015
Overall
Compact Smart Blu-ray Disc Player with Built in Wi-Fi

Love the compact size of this 8"X10" Blu-ray Disc Player! Super picture every time & easy access with built in Wi-Fi.Highly recommend!

I would recommend this product to a friend.

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disgruntledSamsungcustome

Rock Hill, SC

Feb 24 , 2015
via samsung.com
Overall
Buy the more expensive brand of Blu-ray!

Device worked intermittently for about 14 months, e.g., constantly froze in NETFLIX mode, DVD would sometimes not eject, often times couldn't power on with remote, slow to connect to Wi-Fi, etc. Now it is officially dead ... of course, two months after the limited warranty expired. I spent an extra $20 and bought our daughter another brand at the same time we bought this Samsung. Other brand has 100 apps, while the Samsung has only 5, and she wanted the extra apps. Other brand has always been faster to connect and has not had one single issue. I still like my Samsung 42" plasma TV and my two (2) 32" Samsung LED TVs, but no more Samsung accessory electronics for me. This time I'll spend the extra $20.


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Raine1

Fort Lauderdale, FL

Jan 28 , 2015
via samsung.com
Overall
I love this product

I've own several DVD players but none like this one. I love the fact that I can go online using the WiFi and listen to Pandora.

I would recommend this product to a friend.

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Loyalcustomer12345

Jan 22 , 2015
via samsung.com
Overall
Bad

I used 3 times and stop working. :( :( :( :( :( :(


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Rubies904

Jan 9 , 2015
via samsung.com
Overall
poor

this was a good item while it worked. We only had it for 2 years and it quit working.


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ScottT64

Dec 5 , 2014
via samsung.com
Overall
Quit after less than 50 discs

I purchased this for our second home, which means it sees very little use and is always covered when we are not there. After less than 50 movies, it is absolutely useless. It will not recognize any discs anymore. I am disappointed that this paper weight has Samsung's name on it.


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MediaSmith

San Angelo, TX

Oct 14 , 2014
via samsung.com
Overall
Solid performance

This Blue Ray although not feature heavy has solid performance and provides a nice picture. The sensors used to control the unit are the only areas where they could improve. However it does a superb job of working with my Samsung smart tv as well as providing a great picture.

I would recommend this product to a friend.

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PantsParty

Modesto, CA

Oct 7 , 2014
via samsung.com
Overall
Inexpensive yet packed with features.

An inexpensive BD player. It would turn a regular monitor to a smart TV.

I would recommend this product to a friend.

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scottfree123

Sep 8 , 2014
via S A M S U N G
Overall
Downgraded, disconnected, 5 apps ONLY.. ZERO STARS

Don't think this is an upgrade from your older wifi-ready vs wifi built-in This unit vs the 2010 wired BD-E5400 you give up reliable connectivity, constant server not found messages, 2 mins and done if your lucky before it drops out when watching via "allshare" that is if allshare/link or whatever non-functioning spyware samsung is foisting on their customers currently. If you set up a plex server then MAYBE you can watch a served movie, of course since they REMOVED the samsung app store (4 commercial movie apps and youtube that's it) so you don't have the plex app on the unit, you go from a nexflix like experience, actually better inmo, to a lousy dos/text based interface. And lastly don't expect your samsung tv remote to run this, it won't (at least not mine from a newer samsung 32" lcd) and don't expect the buttons to be worth a darn either, rather than making them navigation buttons so without the remote you could access everything, instead you can have play/stop/eject/power ONLY no menu, no way to access 90% of the unit functionality.. 0 stars..


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MustangTommy

Sep 4 , 2014
via S A M S U N G
Overall
Run Home

The first time the BluRay image came up on my big-screen plasma TV, my wife and I were speechless. The color was so deep and layered, it looks astounding. And streaming HiDef via Netflix and Hulu is similarly stunning. Overall the set-up and operation for my new player was a snap. Although it is a slightly older model that I bought on a close out, it has operated flawlessly since installation. I couldn't be more pleased. Now my whole family "runs home" every evening to decide what we will stream or watch on our Samsung. It has become the centerpiece of our entertainment. Thank you.


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cbarbe02

Aug 22 , 2014
via S A M S U N G
Overall
Player dropps its connection

Every time I try to play a movie on Netflix the wifi connection gets lost, I know it is not my router because my Iphone stays connected and my other devices don't have this problem, I have tried everything from other users, still the same problem, it might need a new firmware update I don't know it is frustrated watching a movie and the wifi either rebuffers or stops completely.


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JRshopper

Aug 13 , 2014
via S A M S U N G
Overall
Great value for the money

The BD-E5400 is great value. Comes with built-in WiFi which makes connecting to the web so much easier. In addition it has a small foot-print, smaller than most text books. The remote control is clear & easy to use with a Netflix button right in the middle as well as a Pandora button. Setup was simple and the walk-through was easy to follow & intuitive. The apps are adequate beginning with Netflix and include, Pandora and YouTube. Would definitely recommend this player.


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tfab28

Aug 12 , 2014
via S A M S U N G
Overall
good player

this player is a great player for a low price, it has built in wifi as well as connectivity to the samsnung link pc program for streaming


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h8ed208

Jun 27 , 2014
via S A M S U N G
Overall
Great first Blu-ray

This is my first blu-ray and I couldn't be happier. It's small, fits in with the rest of my electronics. Very easy to get set up. Has some features I haven't used yet, though I do plan on doing so when time permits. I really enjoy the fact that I can plug in my external usb drive and play movies that I had backed up on it.


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Lvu2lookie

Jun 3 , 2014
via S A M S U N G
Overall
hard 2 operate 4 old in mind

good product for the money / remote is a little rough to use & for old people like me is hard to read when not enough light // otherwise is great


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BillInLancaster

Apr 20 , 2014
via S A M S U N G
Overall
dont lose your remote

idk why this product has such good reviews.. it freezes constantly with netflix.. has to be unplugged to be reset, the touch control is nice. but with the only options being play, pause, stop, eject don't lose your remote.. cause it will only function as a dvd/br-dvd player.. in my opinion. its nice and small that about all it has going for it.. also lacks an Ethernet connection.. so don't go too far from your wireless router... the 2 star rating is because I own quite a few Samsung products. but this is not one I would recommend


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DaisyMonkey

Apr 20 , 2014
via S A M S U N G
Overall
Stopped working after 9 months

I trust Samsung as a brand, but this Blu Ray player let me down. The controls were always very slow, but I didn't think that was a huge issue. Then, after about 9 months of extremely light use, it can't read ANY discs anymore. It doesn't matter if I put in a blu ray or a dvd, I've tried many discs (even ones that used to work in this player), and after it spins the disc for awhile, I get an error message that it can't read the disc. I decided to just use it for Netflix. That worked for about a week, and now I can't watch a movie on Netflix without it freezing up. The only way to get it to do anything is to unplug the device and wait, then start up Netflix all over again. This thing is a piece of junk. :(


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SalEedy

Apr 16 , 2014
via S A M S U N G
Overall
Got it cheap, but it didn't last.

I bought this at a fairly cheap price off the shelf. Unfortunately, it only lasted long enough for the warranty to expire. As it is right now, it's a gamble every time I put a Blu Ray disc in. Sometimes it feels like loading, sometimes...not so much. Another problem I have is with the mandatory anti-piracy software, Cinavia. While I understand this has nothing to do with Samsung, as it's actually the law that every BluRay player manufactured after 2012 have this, I still think it's a bunch of malarkey. I half suspect that the mandatory software is the root of the problem. Instead of allowing manufacturers to develop their own software that will work with the products they make, broad legislation forces them to cobble something together to maybekindasorta work.


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Sildyani

Apr 2 , 2014
via S A M S U N G
Overall
Disappointing

I bought this Blu-ray player for a bedroom tv. I was looking for something mainly to use with netflix. However, this player is frustrating to say the least. It constantly freezes when streaming and takes forever to reload. Fairly often it totally freezes and the only way to fix it is to unplug it from the wall. At first I thought it was an issue with my WIFI but this is the only device in the house that does this. I would not recommend this player.


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Thisisajokeright

Mar 27 , 2014
via S A M S U N G
Overall
BUYERS BEWARE!!!

I purchased this player from Best Buy and pretty much as soon as I got had problems with it. The wifi connectivity is fair at best and consistently freezes up when viewing netflix! This unit is very slow with downloading and my router is located directly next to this player, sooo not sure why it's so slow? As has been mentioned in previous reviews when it freezes player must be unplugged from wall in order to reset, pressing the power button will not do anything. Also as mentioned by others when pushing the pad usually doesn't work well and is very frustrating. This player obviously isn't the most expensive which I didn't mind paying more for a player that would've worked better but the Best Buy salesman said this one was "good". Obviously some blame should be passed on to the salesman who had no idea what this product was really like or would never have recommended it. So all in all not a happy customer! Don't know that I will purchase any more Samsung products after this even though I used to buy them all the time. Apparently you can't use the same nickname as somebody else! Even if you have the same name... That's ridiculous! How hard can we make it to post a review?


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Bondisahero

Mar 19 , 2014
via S A M S U N G
Overall
Unable to maintain wireless connection with netflix

The connection with Netflix is constantly buffering , then freezing. Must unplug device to reset the connection.


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jonnieb

Mar 17 , 2014
via S A M S U N G
Overall
good paper weight

It is great for a great a paper weight. I have had problem with it after three weeks. I thought it was my internet connection turns out, it was the player. If it freezes which it does, you have to unplug it from the wall to get it working again. The blue ray player plays movies sometimes, when it wants. I lost my money! DO NOT GET!!!


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