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Most Helpful Reviews
Kansas City, MO
After one year the control switch has taken in water and corroded the circuit board within. I just contacted Agio customer service via email and am currently awaiting their response. I intend on coming back and leaving a detailed review from the ground up after I find out if they will stand behind the 7 year warranty.
The item is strudy and made of high quality products. I was impressed at Sears standing by the product when it came damaged. At first they offered me a gift card if I was willing to keep the product, but I explained that I would rather have a new one and they brought a new one out and set it up and took the old one away. I like the light - makes for a nice atmosphere when hanging out on the deck at dusk
King of Prussia, PA
I was a little bit sceptical about this dining set because of the reviews but let me tell you this: 1.customer service was great; free delivery and it came with batteries and installation as well. 2.the dining set is fantastic:looks and feels expensive, it is sturdy, has a great design,the light makes an awesome atmosphere. 3.It has a few imperfections and minor scratches(i am a really picky person;)) but overall it worth every penny that I pay for it.
I bought the Bella Luna 7 piece Lighted Dining Set for my husband as an Anniversary present. He loved it! Especially the lighting feature. The only downside is that the two rocking chairs on each end catch when you rock and they lean forward a bit too much. Other thatn that... perfect!
Los Lunas, NM
WE GOT THIS SET DELIVERED, IT LOOKS BEAUTIFUL BUT THE TABLE IS DAMAGED. THE LIGHTING ALL AROUND THE INSIDE OF THE TABLE WAS BENT AND THE WELDS WERE BROKE. SO, NEEDLESS TO SAY THE WHOLE SET HAD TO GO BACK,THAT WAS A WASTE OF TIME. THEY WOULD NOT LET US KEEP THE CHAIRS BECAUSE THEY SAID THE WHOLE SET HAD TO GO BACK AND A WHOLE NEW SET TO BE DELIVERED. WE WILL SEE IF THE NEXT SET IS BETTER....IT IS VERY MUCH WORTH THE MONEY IF WE CAN GET A GOOD TABLE.
I read the review before it ordered the Agio Bella Luna 7pc set. I do repair work for a living, putting furniture together is no -problem for me. My set arrived on 5/10 at 3.30 and it was together by 6.00. The problem of the spot weld in the tube that the wire should go throw is not fix, it's still a problem. Yes I it's a good bye
Ordered online Tuseday night, delivered Friday with *************. I put it together by myself with no problems, about 2 hours. Only needed help to flip the table over. The wire for the light, just needs to be easied into place. My only complaint is that I have a few scratches on the table frame & the touchup paint supplied is not the right color. I will call Agio & to get a replacement. Rocker chairs feel as if you are tilting forward, but it's liveable. Others are lightweight & very comfortable. Table looks really cool at night. Very happy with purchase.
I really liked the look of this table, but was a bit concerned when I read previous reviews and have had so much trouble with my local Sears store that I refuse to buy from that location anymore. Against my gut instinct, I ordered this out of a different store. Delivery to my local distribution center was reasonably quick. The boxes are large and it would be helpful if the online customer service associates knew the box dimensions (I asked before I went to pick it up to see if it would fit in my vehicle). I had to make 2 trips, which wasn't a big deal, but knowing the box dimensions beforehand would have been helpful. When I got home I started assembling the chairs and found 1 of the plates for the recliner/swivel chair missing. Of course, it was after 5 EST, so I was unable to call for replacement. The box says to leave a message after business hours. There is no option to leave any sort of message. I decided I'd continue to assemble the table. 3 (that's right 3!) of the 4 legs weren't in the box. When I did finally get ahold of the manufacturer, they told me it would be approximately 2 weeks to get the parts. I asked nicely if they could make it any faster and the representative agreed to send it 2 day air (which ended up taking 3). Again, I set out to assemble the table and realized they hadn't installed the bolts in the legs (which were shown on the parts list as "factory assembled"). Again, it was after 5 EST, so I waited until the next morning and again was told 2 weeks, but asked for 2 day. When the bolts did arrive, they were are considerably too long! I had to hacksaw each one to fit! Also, as another reviewer stated, it is nearly impossible to feed the light cord through the little channel on the underside of the table. I finally had to sand down the welds and tie a string to the connector to pull it through. All-in-all, the table looks nice, but for the price, was really difficult to assemble!
Colorado Springs, CO
-Item was defective upon arrival... carved channel for electric cable was too small (step 1a in the manual), only way to get the wiring into the channel was to pinch with pliers, possibly damaging it. -Small tunnel for wiring was blocked by spot weld. (step 1b) -Legs holding table up were not tapped deep enough to hold screws. -Called Agio to get replacement, which will take several weeks. -Called Sears twice to get this resolved by holiday, no go. Last time I was in Sears was 10 years ago, with similar results. Maybe I should wait another 20. Save your money, folks.
WHITE GLOVE FREE DELIVERY, ASSEMBLE, AND CARRY AWAY OF BOXES DID NOT HAPPEN. THEY INITIALLY CHARGED 69.00 FOR DELIVERY BUT FINALLY REMOVED THE CHARGE, I THINK. NO ASSEMBLE OR CARRY AWAY OF BOXES IN MY AREA. PERSON I HIRED TO PUT IT TOGETHER TOOK 2 HOURS FOR THE ENTIRE PROCESS. ITEM HAS POOR CUSHIONS AND IS LIGHTWEIGHT. CHAIRS SEEM TO BE GOOD. UMBRELLA IS SOMEWHAT FLIMSY FOR THE PRICE. I EXPECTED A HEAVY DUTY UMBRELLA FOR THE PRICE. BASE IS OK. I FOUND A HEAVIER ONE AT THE GROGERY STORE FOR 14.00 MADE OF METAL. ON THE WHOLE THE ITEM WAS A DISAPPOINTMENT.