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Most Helpful Reviews
Overland Park, KS
I bought this lawn mower in summer and mostly used at highest cutting height for mower deck. When I need to mow short in fall, I found that It does not go below position 3 and was touching the ground. I complained to warranty department, They sent person to fix it. He just loosen the bolt on height adjusting lever to now lever goes to setting 1 but deck still touches the ground between 2 and 3 setting and does not move between setting 2 and 1. He also told me that setting 1 is not for user, it is intended only for service person to use for repair and maintenance. I Should have known this it has really 4 setting for lawn cutting height so I could have bought some other model. There is only adjustment for deck height other side is fixed so yo can not do much height adjustments. Also it is very loud. I wear hearing protection so not much trouble.
This is the worst product I've ever bought from Sears and the last. Bought it to remove snow with the blower they recomend. The tractor has so many safety features it makes it a pain to use. Reverse didn't even work, does not turn well in snow, and unless you have a perfectly smooth driveway, don't buy this tractor. Hate to think how it does on a lawn.
we needed to get a new lawn mower for my mother. She is 80 and loves to mow but hates the upkeep of a mower. This mower will be great , with the yearly checks and house maintenance she should have many more enjoyable mowing years
I recently bought this 42" turn tight Craftsman and I could not be happier. It is like the Cadillac of lawn mowers. I love the design and the layout of all the controls on the mower. The mower runs awesome and the automatic works excellent. I really love the way Sears described as you will be the envy of your neighborhood, this is how I feel. I have got compliments from my neighbors on the looks, quietness and smooth operation of my new mower. Thank you Sears!
Colorado Springs, CO
Port Charlotte, FL
We had a lawnmower similar to this one years ago. Then we bought a larger one and we had a lot of trouble with it. After getting it worked on 4 times we went back to this model and we are much happier with it. Runs great.
Not as strong as my old Craftsman 20 HP - bogs down on any incline. It also bogs down cutting zoysia grass on perfectly flat yard. I have to slow to a crawl for it to cut even at #4 cutting height. You can sometimes feel the mower twisting or torquing? The engine is loud, but that doesn't really annoy me. I'm not crazy about the gas tank under the hood. It is higher than the older models when the tank was under the seat and far easier to fill. It is very difficult to see how much gas there is in the tank since there is no float or fuel level indicator. I kept my old Craftsman for 12 years. I'm leery that this one won't last that long. The best feature is the turn tight radius.
East Liverpool, OH
I checked it out at the store. Everything appeared to work , so loaded it on trailer. When I got it home and backed it off trailer it was going about 1 mph in reverse, I was like wow my old craftsman tractor wasn't this slow. So I went to put it in the shed which has about a 5 degree incline going into it. This tractor couldn't even back up this incline. There was no wheel spin or anything it just sat there,I thought I had bumped it out of reverse. I tried several time with the same results. I immediately loaded it back on the trailer and took it back to sears. My advice to you look elsewhere for a lawn tractor.There's no quality control for this craftsman product.
Winston Salem, NC
Las Vegas, NV
I have a huge corner lot with lots of mowing needed, and I'm glad I bought this tractor to help me do the job. The instructions are easy to use and the delivery guys not only unloaded this for me, they gave me an overview of how to use it and tips and trips. Thanks Sears!
I have had trouble out of this thing from the day we bought it. I had the person out here that was supposed to work on it and the first one said that there was nothing wrong with it. the next one came and replaced a pully on it and thought that fixed it. that worked for the next mowing and it broke the belt. I gave up on sears fixing it! I HAVE REPLACED THE BELT SEVERAL TIMES! I KNOW I SHOULD HAVE CARRED IT BACK. I wish I had. good motor and body but the deck is terrible .
This mower is everything advertised. The lawn looks wonderful. The mower was easy to use. The features are perfect for your average needs. I am very satisfied with this purchase.
This mower works great. I had it delivered and it can ready to go. To quote the guy who delivered all it needed is gas. I got the options bagger and it also works great. I have a small smaller yard and was debating between this unit and a zero turn but I got this to have the option for a snow plow and snow thrower attachment. I am completely satisfied.
New Boston, MI
My last mower was purchased new from Sears and lasted us a very long time. I think this mower will also last a very long time as well. I love the fact that even when Sears products age, you can still find parts for the product to make it last an extremely long time. Just love the new mower!