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Most Helpful Reviews
I was looking for a replacement of my Troy-Bilt 30cc 2 cycle Trimmer/Brushcutter. A good brushcutting capability was paramount. Troy-Bilt makes a 32cc 4-Cycle unit available at *****. I opted for the Craftsman equivalent because most of my work shop and lawn/garden tools/equipment are Craftsman and I could use the Troy-Bilt attachments. The unit was easy to assemble but impossible to start with the very sparse operating instructions. Returned the unit for another. Again could not start it following the instructions. Had to call the Sears help line twice. Good response and was able to start the unit. It seems to require a lot more priming. Once started it worked up to expectations.The $10. drill attachement starting device is a must.
Coto Laurel, PR
My family and I have used this weedwacker and the blower attachment for the last few weekends. It has run reliably and had the power needed for the jobs. It is fall now and we have had to round-up a lot of leaves in our 1+ acre yard. The trimmer has done a great job on edging and cleaning up weeds in the rock gardens.
Bought this weedwacker back in August 2013 and have returned it to the Sears Repair Center 7 times since purchasing it ,due to the pull cord not engaging. I was told by the repair center that there is a plastic piece that breaks, if you pull too hard. Sounds like this plastic piece should have been designed with a metal piece. Currently, researching my warranty to see if I can exchange this unit for another one.
I've never owned a Weedwacker before but I know that I wanted a 4 stroke engine. I bought this one because of the aluminum shaft and it is noticeably lighter in weight than the steel one. I accidently threw out the shoulder strap and it is still heavy to use even though its aluminum. Don't buy it if you are not a strong person. This thing has some power! 32cc is a huge engine for a Weed Whacker. Prime and pump and it fires up every single time. Takes a moment to warm up and its ready to go. I love the sound of the engine too. I don't think I'll ever buy anything that is 2 stroke ever again. I like the ability of being able to change my attachment. I recently bought the edger attachment for my lawn and it works like a charm. Buy one!
I have used this trimmer a handful of times and it is good so far. The delivery process was less than ideal, but once I finally got the product, it has worked pretty much as expected. Assembly and start up was pretty simple. Happy with the purchase so far.
We purchased this gas trimmer 3 months ago. It lasted 37 days and the shaft broke. Sears replaced it courtiously and that one lasted 26 days and started leaking oil. We are on our third. Who knows long this one will last.
Baton Rouge, LA
I am a royal user of Craftsman garden tools. I bought this one because the old one can only start for a few seconds. The new weed whacker can start easy than old one. I hope that this one can last longer.
The reviewer indicated they received a sample of this product.
Queen Creek, AZ
I had my previous craftsman 4 strok trimmer for over 12 years with litterally no issues until it's final demise. Rather than replace/repair the engine I figured a new similar unit was in order. I ordered this online and upon delivery I had my first problem. The trimmer head was very noisy and seemed stiff. I called for a replacement but was told because I purchased online I could only take it to a service center. I pursued the issue and was finally offered a replacement gearbox be sent to my home. So from the get go I had to repair my new unit, or take it so a service center and be without it for a couple of weeks. So after repair, I used it two more times and it happened. The pull cord got jammed up inside the starter housing. Since the owner's manual has no parts breakdown I called for service. The person on the other end said she could Email me instruction on replacing the starter housing so I figured I was good to go. The Email was useless stating basically remove screws, remove old starter housing and replace with the new one. I did take it apart and unwound the pull cord, however was unable to get the tension proper as it appears you need a special tool to keep the tension when replacing the starter. So off to the service center for repair....14 days withough use. I called to do a return on this but because the 30 days were up, I was told I could not. I informed them of the issue I had right out of the box and they still would not take the unit back for refund. I escalated to two different supervisors/managers and was told there was nothing they could do. So I'm stuck with it now. I hope it holds up when I get it back next week...hopeuflly.
North Charleston, SC
No bother with mixing oil and gas and wondering if the mixture is correct. Has loads of power for cutting the heaviest of weeds. It is a snap to trim just grass. Changing the string in the head required just a minute to remove the worn string and replace it with a new one. Just slides in and out. No rewinding of string on a spool and having it get all tangled up while you attempt to do it. Over all this is a great product.
Runs good, but oil leaks from oil level inspection window even when trimmer is not being used. Sent it in for service, after 3 weeks it came back annotated that it ran through a complete cycle and no defect was found. And the throttle lever was broken when I got it back. (I ordered and have received a new throttle lever.) Two weeks later I got a call from the service department saying my trimmer was fixed and ready to be picked up.
This unit is nice and I love the features. I purchased this unit, because I had one for six years and this attachments fit this new unit. I have had the new 32cc trimmer unit for a week, but I have a big concern on whether Craftsman over exaggerated the power again. I say again, because they done this with their lawn mowers and ended up in a class action lawsuit. It does not seem to have 32cc?s of power at all, I am wonder whether or not I received a defected unit. I hope I am wrong about this trimmer.
Panama City, FL
Loved with weed eater for the first year, very powerful and smooth running. It is a bit on the heavy side but a fair trade with the amount of power. CON: when pulling the cord it does not engage the crankshaft. The pull cord still has spring tension and recoils the cord but doesn't "catch" to turn the crankshaft. Took it in for warranty repair....two week process btw, got it home and pulled it ten times...broke again. ALSO, the air filter cover screw is stripped out. It wasn't that way when I turned it in for repair. I'm going to drop it off for repair one more time and if it breaks again I'll be barking at a district manager.
I honestly think that every good review about this product was written to soon and they didn't give it time. For me I used it twice for about 15 minutes each time. The next time I went to start it the pull cord would not work had to take it into the shop. So they fixed it and I used it once again worked fine till I stopped for a minute went to start it up and would not go. Anyways got it back again and use it the head starts to vibrate next thing you know the gears stripped exactly what the salesman told after I bought it at the store. Really wish I bought an echo like our old one which is still going after 10+ years, or a shindaiwa. Hope this helps someone out there even if just one person not waste money like me.
The reviewer indicated they are affiliated with this product.
great power, heavy, they reduced the size of the gas tank to help with the weight, just makes gasing up every 20 minutes. Gas spout leaks when unit is tip backwards. So during changing or adjusting line, overhead pruning/sawing etc.