Overall, others give this:

      54 Reviews Write a review
      34 Reviewers (63.0%) would recommend this to a friend.
      Overall Rating Breakdown:
      5stars
      4stars
      3stars
      2stars
      1stars

      Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
      Those benefits were not conditioned on the positive or negative content of the review.

      Most Helpful Reviews

      Praise13 found this helpful
      Reynolds34
      May 10 , 2013
      Great Craftsman Trimmer
      Bought this trimmer because of the 4-cycle and aluminum boom. Plus I've always had Craftsman product. This thing really cuts well. It also has a handle that moves in a bunch of positions. Craftsman is keeping up its brand with this one.
      Criticism32 found this helpful
      1413
      Apr 7 , 2013
      porkchop74
      I am truly disappointed in this item. The gas trimmer its self is probably a good unit. Had I been informed as to the decitated trim line I would not have purchased the unit. If I had not used the unit or disposed of the boxes I would have returned the unit. I can not recommend this unit do to the large waste of cord wasted each use.
       

      kaulgun

      Clinton, CT

      Nov 28 , 2014
      Overall
      Had difficulty starting the following the inadequate operating instructions

      I was looking for a replacement of my Troy-Bilt 30cc 2 cycle Trimmer/Brushcutter. A good brushcutting capability was paramount. Troy-Bilt makes a 32cc 4-Cycle unit available at *****. I opted for the Craftsman equivalent because most of my work shop and lawn/garden tools/equipment are Craftsman and I could use the Troy-Bilt attachments. The unit was easy to assemble but impossible to start with the very sparse operating instructions. Returned the unit for another. Again could not start it following the instructions. Had to call the Sears help line twice. Good response and was able to start the unit. It seems to require a lot more priming. Once started it worked up to expectations.The $10. drill attachement starting device is a must.

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      destyn

      Coto Laurel, PR

      Nov 26 , 2014
      Overall
      Amazing Tool

      This trimmer has a unique motor, sounds smooth when using and has power, gets the job done at the speed you want and you never have to care about mixing gasoline.

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      JRP2

      Dayton, OH

      Nov 12 , 2014
      Overall
      Weedwacker works well

      I have used this for several months and it starts and works just as it should. No complaints.

      I would recommend this product to a friend.

      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      BPM-1

      Orlando, FL

      Nov 4 , 2014
      Overall
      Returned original item for replacement, happy so far!

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      melrosecountryboy

      Melrose, NM

      Nov 3 , 2014
      Overall
      weed wacker

      I got the to do keep my yard and land I got two ******** it work great if u wand a good one buy this. and brush cuter

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      mainstreeter1967

      Rochester, MI

      Oct 22 , 2014
      Overall
      Powerful, Versatile Tool

      My family and I have used this weedwacker and the blower attachment for the last few weekends. It has run reliably and had the power needed for the jobs. It is fall now and we have had to round-up a lot of leaves in our 1+ acre yard. The trimmer has done a great job on edging and cleaning up weeds in the rock gardens.

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (1)
      Flag this Review

      DisgustedGardener

      Honolulu, HI

      Oct 21 , 2014
      Overall
      Very Poor WeedWacker

      Bought this weedwacker back in August 2013 and have returned it to the Sears Repair Center 7 times since purchasing it ,due to the pull cord not engaging. I was told by the repair center that there is a plastic piece that breaks, if you pull too hard. Sounds like this plastic piece should have been designed with a metal piece. Currently, researching my warranty to see if I can exchange this unit for another one.


      Helpful
      (4)
      Not Helpful
      (0)
      Flag this Review

      Peter_Ocala_FL

      Ocala, FL

      Oct 13 , 2014
      Overall
      Good Wacker

      I've never owned a Weedwacker before but I know that I wanted a 4 stroke engine. I bought this one because of the aluminum shaft and it is noticeably lighter in weight than the steel one. I accidently threw out the shoulder strap and it is still heavy to use even though its aluminum. Don't buy it if you are not a strong person. This thing has some power! 32cc is a huge engine for a Weed Whacker. Prime and pump and it fires up every single time. Takes a moment to warm up and its ready to go. I love the sound of the engine too. I don't think I'll ever buy anything that is 2 stroke ever again. I like the ability of being able to change my attachment. I recently bought the edger attachment for my lawn and it works like a charm. Buy one!

      I would recommend this product to a friend.

      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      gilbertoc89

      Brownsville, TX

      Oct 9 , 2014
      Overall
      GOOD

      I like everything about this trimmer the power and handling also.

      I would recommend this product to a friend.

      The reviewer indicated they are affiliated with this product.
      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      WrdHusker

      Lincoln, NE

      Sep 18 , 2014
      Overall
      Good so far

      I have used this trimmer a handful of times and it is good so far. The delivery process was less than ideal, but once I finally got the product, it has worked pretty much as expected. Assembly and start up was pretty simple. Happy with the purchase so far.

      I would recommend this product to a friend.

      Helpful
      (2)
      Not Helpful
      (0)
      Flag this Review

      raybrady

      Douglasville, GA

      Sep 12 , 2014
      Overall
      trimmer

      good quality

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      alwaylooking

      Arlington, IA

      Sep 11 , 2014
      Overall
      Weedwacker Troubles

      We purchased this gas trimmer 3 months ago. It lasted 37 days and the shaft broke. Sears replaced it courtiously and that one lasted 26 days and started leaking oil. We are on our third. Who knows long this one will last.


      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      jcsercsa

      Burton, MI

      Aug 29 , 2014
      via craftsman.com
      Overall
      ok

      like the power, but pull cord wont engage now , pulls and recoils but not engaging the motor, 6 months old


      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      Allenw1

      Baton Rouge, LA

      Aug 26 , 2014
      Overall
      Weed whacker

      I am a royal user of Craftsman garden tools. I bought this one because the old one can only start for a few seconds. The new weed whacker can start easy than old one. I hope that this one can last longer.

      I would recommend this product to a friend.

      The reviewer indicated they received a sample of this product.
      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      wannalikeit

      Queen Creek, AZ

      Aug 20 , 2014
      Overall
      Reliability Issues

      I had my previous craftsman 4 strok trimmer for over 12 years with litterally no issues until it's final demise. Rather than replace/repair the engine I figured a new similar unit was in order. I ordered this online and upon delivery I had my first problem. The trimmer head was very noisy and seemed stiff. I called for a replacement but was told because I purchased online I could only take it to a service center. I pursued the issue and was finally offered a replacement gearbox be sent to my home. So from the get go I had to repair my new unit, or take it so a service center and be without it for a couple of weeks. So after repair, I used it two more times and it happened. The pull cord got jammed up inside the starter housing. Since the owner's manual has no parts breakdown I called for service. The person on the other end said she could Email me instruction on replacing the starter housing so I figured I was good to go. The Email was useless stating basically remove screws, remove old starter housing and replace with the new one. I did take it apart and unwound the pull cord, however was unable to get the tension proper as it appears you need a special tool to keep the tension when replacing the starter. So off to the service center for repair....14 days withough use. I called to do a return on this but because the 30 days were up, I was told I could not. I informed them of the issue I had right out of the box and they still would not take the unit back for refund. I escalated to two different supervisors/managers and was told there was nothing they could do. So I'm stuck with it now. I hope it holds up when I get it back next week...hopeuflly.


      Helpful
      (7)
      Not Helpful
      (0)
      Flag this Review

      Lastminuteman

      North Charleston, SC

      Aug 11 , 2014
      Overall
      Awesome trimmer! So easy to start it took just one pull to start up.

      No bother with mixing oil and gas and wondering if the mixture is correct. Has loads of power for cutting the heaviest of weeds. It is a snap to trim just grass. Changing the string in the head required just a minute to remove the worn string and replace it with a new one. Just slides in and out. No rewinding of string on a spool and having it get all tangled up while you attempt to do it. Over all this is a great product.

      I would recommend this product to a friend.

      Helpful
      (0)
      Not Helpful
      (0)
      Flag this Review

      BigBenTheFIrst

      Acworth, GA

      Aug 7 , 2014
      Overall
      Disappointed

      Runs good, but oil leaks from oil level inspection window even when trimmer is not being used. Sent it in for service, after 3 weeks it came back annotated that it ran through a complete cycle and no defect was found. And the throttle lever was broken when I got it back. (I ordered and have received a new throttle lever.) Two weeks later I got a call from the service department saying my trimmer was fixed and ready to be picked up.


      Helpful
      (3)
      Not Helpful
      (0)
      Flag this Review
      Jul 25 , 2014
      via craftsman.com
      Overall
      It is a tossup!

      This unit is nice and I love the features. I purchased this unit, because I had one for six years and this attachments fit this new unit. I have had the new 32cc trimmer unit for a week, but I have a big concern on whether Craftsman over exaggerated the power again. I say again, because they done this with their lawn mowers and ended up in a class action lawsuit. It does not seem to have 32cc?s of power at all, I am wonder whether or not I received a defected unit. I hope I am wrong about this trimmer.


      Helpful
      (3)
      Not Helpful
      (0)
      Flag this Review

      Trailfan

      Caledonia, MI

      Jul 22 , 2014
      Overall
      A Heavy Duty engine

      This four cycle trimmer is one of the most powerful you can buy from the big box stores. Its only a little more expensive but it doesn't slow in heavy wacking ares.

      I would recommend this product to a friend.

      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      Mike8030

      Panama City, FL

      Jul 1 , 2014
      via craftsman.com
      Overall
      Pull cord will not engage

      Loved with weed eater for the first year, very powerful and smooth running. It is a bit on the heavy side but a fair trade with the amount of power. CON: when pulling the cord it does not engage the crankshaft. The pull cord still has spring tension and recoils the cord but doesn't "catch" to turn the crankshaft. Took it in for warranty repair....two week process btw, got it home and pulled it ten times...broke again. ALSO, the air filter cover screw is stripped out. It wasn't that way when I turned it in for repair. I'm going to drop it off for repair one more time and if it breaks again I'll be barking at a district manager.


      Helpful
      (7)
      Not Helpful
      (0)
      Flag this Review

      Hawaii43

      Kamuela, HI

      May 7 , 2014
      Overall
      Not worth the money! Use it for something else better....

      I honestly think that every good review about this product was written to soon and they didn't give it time. For me I used it twice for about 15 minutes each time. The next time I went to start it the pull cord would not work had to take it into the shop. So they fixed it and I used it once again worked fine till I stopped for a minute went to start it up and would not go. Anyways got it back again and use it the head starts to vibrate next thing you know the gears stripped exactly what the salesman told after I bought it at the store. Really wish I bought an echo like our old one which is still going after 10+ years, or a shindaiwa. Hope this helps someone out there even if just one person not waste money like me.


      The reviewer indicated they are affiliated with this product.
      Helpful
      (13)
      Not Helpful
      (0)
      Flag this Review
      Apr 28 , 2014
      Overall
      easy to start,very powerful

      also bought high performance blower and edger.a very useful and well performing combination.no hassle 4cycle is great,just gas and go.

      I would recommend this product to a friend.

      Helpful
      (1)
      Not Helpful
      (0)
      Flag this Review

      kathierinea3

      Edinburg, TX

      Apr 21 , 2014
      Overall
      trimmer

      heavy duty weed trimmer. Good value for the money.

      I would recommend this product to a friend.

      Helpful
      (1)
      Not Helpful
      (2)
      Flag this Review

      Steve1290

      Knoxville, TN

      Apr 14 , 2014
      Overall
      Works well

      The trimmer works well. Took it out of the box, assembled it (took about 15 minutes) and was ready to work. Heavy, could use a shoulder strap.

      I would recommend this product to a friend.

      Helpful
      (3)
      Not Helpful
      (0)
      Flag this Review

      se34dfs

      Valdosta, GA

      Apr 14 , 2014
      Overall
      good power but heavy

      great power, heavy, they reduced the size of the gas tank to help with the weight, just makes gasing up every 20 minutes. Gas spout leaks when unit is tip backwards. So during changing or adjusting line, overhead pruning/sawing etc.


      Helpful
      (6)
      Not Helpful
      (0)
      Flag this Review
      close x