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Most Helpful Reviews
I'm not sure what people are doing with their patio furniture, maybe there was a "bad batch" or something, but ours is still great after 4 years on our semi covered porch that is open on two side. Sure it only gets sun in the morning, but some people have been super critical, and I just don't see it cuz ours is great.
Ponte Vedra Beach, FL
It looks good and comes at a reasonable price. The weave started cracking and breaking down in about 2 years and now is falling apart - 4 years from purchase. The one year warranty should have been the tip off - it barely lasted a year.
Had this 2 years now out on the front covered porch, never covered it up just took the cushions off in the late fall early winter, washed it up in the spring and started using it, they did send new cushion the first year because of bad fabric at no charge !!!. Everything is fine now, really enjoying it. It isn't cracking as I read in some reviews??? ours is fine have to keep the cat from using it as a scratching post but oh well still didn't damage it even then. We Love it, holding up VERY WELL! Oh yeah, the cushion bottoms are really holding their Firmness & Softness after 2 years. I think this item is very well made and should last for years to come I only see as we keep it that down the road sometime will have to replace the bottom cushions but I don't think anytime soon though, I don't usually write too many reviews but this one is worth writing about. We ARE NOT!!! disappointed at all with this purchase. We even paid less 2 years ago, like $649.99 total and delivered FREE and set up even on the porch for us, just gently wash it down with warm soapy water and rinse off and towel it down and let it air dry. Hope review helps some one looking to buy this, Durable, good looking and comfortable.
O Fallon, MO
This furniture set is now 3 years old and the cushions need to all be replaced but I haven't been able to find any to fit it - anywhere. The original cushions are in shreds and unusable but Sears doesn't offer any cushions to fit these pieces. Very disappointed.
Bought this set 3 years ago. We have a covered screened porch (screen on 3 sides). I do store the cushions in the attic in the winter but leave the furniture out on the porch. The furniture is sturdy and I have had no problems with unraveling. We leave it out all Spring, Summer, and part of Autumn. With the summer thunderstorms, the set holds up well. I like the neutral colors because you can always add a pop of color with a few accent pillows. The only reason I gave a 4 star was because I think the set should be sold separately so you could buy a couch instead of the loveseat. I would buy this set again and recommend it.
I bought this set about 2 years ago and within the year had the plastic wicker falling apart. You need to complain and email email@example.com to get replacement arms and table tops that are falling apart. This company was very responsive and talked to the Ty Pennington Rep and they shipped me replacement parts arms. Now the cushions are all falling apart not being Sunbrella! I guess you can say you get what you pay for!!
I WAS/AM SO DISAPPOINTED WITH THIS FURNITURE - THE FIRST YEAR "THE WICKER" WAS ALREADY STARTING TO CRACK AND UNRAVEL - I PURCHASED THE SET (LOVE SEAT, 2 CHAIRS, OTTOMAN, TABLE) -- WASN'T CHEAP! IT'S BEEN UNDER A COVERED PATIO WITH AWNINGS AND IT DOESN'T SIT IN DIRECT SUNLIGHT - APPROX 3 YEARS OLD. WOULD LOVE FOR SEARS TO READ THESE REVIEWS - AS WELL AS TY PENNINGTON! KAREN -
I can not sing enough praises for this wonderful patio set. It is absolutely beautiful. We were in the market for new patio furniture and I knew that I wanted something that wasn't metal, but was durable. I also wanted something that would really dress up our back patio and would provide plenty of seating for our large family. I am so glad I came across this set. The deep seating is amazingly comfortable and the cushions that come with it provide even extra comfort and style. I dressed mine up a bit by adding some colorful throw pillows because the set is a very light and neutral color. The pillow fabric is very durable and resists fading and mildew. I have had this set for over a year and have had no issues whatsoever with fading or mildew stains. The only reason that I did not give this patio set a full rating of 10 is because of the price. It is a very expensive set, but is worth it if you are in the market for a beautiful patio set that will last for years.
We picked up the patio furniture at our local Sears and absolutely love it! It is very solid furniture, my husband said the bottom is powder coated and should last for years. It is beautiful, flaw free, and nice wide seating so it's very comfortable. I would love if Sears offered cushions in other colors, but other than that it is absolutely perfect. Thank you Sears!
Very disappointed that I didn't read more reviews first. After a couple years the wicker is snapping apart on all the pieces. I wasted over a thousand dollars on furniture that I will now have to replace.
Santa Rosa, CA
I purchased the love seat, two chairs, coffee table and side table as a set. Then purchased the glider swivel chair and ottoman and one more side table. These were bought in May of 2011. I bought covers from the Cover Store that same month. We live in a moderate climate in the North Bay Area in California. The set is covered all winter. I noticed some breaking of the resin strips last spring. Now it is September and some of the chair arms are almost devoid of resin strips and the edges of what are left are very sharp and uncomfortable to rest arms upon. Here is how this set is advertised: "Generously proportioned and richly detailed, this classic collection captures the traditional look and feel of wicker while standing up to the elements for years to come. Classically styled hand woven resin wraps tight around sturdy steel frames for long lasting resilience and stability." I would not advise anyone to purchase this outdoor furniture. Unless your interpretation of "years to come" and "long lasting resiliency and stability" means "falls apart after 2 years"!
DO NOT BUY! I cannot believe Ty Pennington would associate his name with this garbage. Bought this set in June 2009 and now it is going to the dump! We live in Miami, we have a large covered patio that we wanted this set for. We bought extra pieces to go with it. Everything is rotted and falling apart. There is only a 1 year warranty on this so the manufacturer will do nothing to help. Spent over $1000 for this inferior product. I can't believe Sears is still selling this garbage and Ty Pennington has his name on it. Buyer beware!!! The wicker rots and just falls off. My husband sat on the love seat and the back of it busted out, NOT SAFE, someone can get seriously hurt! This doesn't even deserve 1 star it should get minus 10 stars!!! Save your hard earned money and stay away!!!
We are very pleased with our set that we bought 2 years ago ! It has been outside the whole time . And its been surviving the New England weather.The most important thing we did , is to go out and buy covers for the set !! We we're lucky to find covers that fit perfectly @ ****** ! We bought 2 single chairs covers and 1 love seat cover. All have elastic edges at the bottoms. About 1 inch of the chair legs are exposed to the elements. No fading on the legs or weather damage. They are in the sun about 70 % of the day. Easy to assemble . Love it !
I order this on line with out seeing. I purchase and receive on the time. easy to put together the quality is very good and looks great. The set are comfortable and I love on my patio.
Gorgeous set that we really enjoyed. We keep it covered every night with a water proof cover. After a few months it started showing orange rust water running down the legs and onto our deck - stained the deck. Any humid or wet days and it has rusty water leaking from it. Contacting the manufacurer direct in hopes they have a solution or will offer a replacement. Disappointed!
I received this set as a mother's day gift last year and it looked great! I took special care in keeping the cushions DRY and covered and we stored it out of the elements for the winter. We just set it back up to enjoy for this season when our home was struck by a tornado! This set took a beating and came out with only minor damage due to debris piercing it! I was impressed with the strength of the glass in the table, because I lost every window (about 20) on that side of the home and the glass was intact. I am replacing this set with the exact one! The cushions do get a stinky musty mildew smell if they get wet, so keep them dry.
This set took a long time to put together. The cushions faded within a couple months. This is the second summer and the cushions all need replaced. They have torn from normal use and did not hold up very well. The base seating set did but the cushions were horrible and they don't sell replacements sets. For a $800+ set and now buying replacement cushions...frustrating.
We are so disappointed with the fabrics - after being in a protected screened-porch for a year, most cushions are mildewed. I am now scouring the Internet for cleaning idea...never again will I buy cushions other than Sunbrella. you get what you pay for. I just pray I can fix these cushions....
We bought all the pieces of this set in thenSpring of 2012 & were very pleased at first. Those feelings didn't last long. We covered everything when it rained & stored it all during the winter. The fabric molds easily & is hard to clean, then there's the problem of the cushions shredding which happens just past the 1 year warranty. This isn't cheap patio furniture but I wouldn't buy it again & definitely wouldn't recommend it. Sears doesn't care to stand behind their products.
Nice looking comfy set but...... the cushions fall apart in one season. Literally rot apart even keeping them covered with 'good' quality covers. And then, try and find new cushions that fit... Because they are oversized and deep no one has them and IF you do find them on line they will cost a lot more than the whole set originally cost. If you buy ANY patio furniture, measure the cushions and see if they are a standard size befor buying. This is apparently common in a number of stores not just Sears.
This is a beautiful set. Looks elegant and is comfortable to sit in. The assembly was also easy as the set comes with all the tools you need! The construction is very high quality and worth the cost. The cushions are reversable which gives you a different look. The look is very inviting!!!
Have this set for 1 1/2 year. It is falling apart. The wicker material on the seats breaks left and right and the 2 chairs are useless already. All furniture was stored inside in the winter, but that did not make a difference. DO NOT BUY! Nice looking set but terrible quality.