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PatrickStarr

Peoria, AZ

May 19 , 2013
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FIVE YEAR WARRANTY??!! HAHAHA

We own a Dyson DC 25 All-Floors vacuum and when the hose at the back of the vacuum went bad, I called Dyson to replace it under their "five year parts and labor warranty." Guess what I was told? Normal wear and tear is not covered under the warranty! The rep basically told me that the only thing covered is the MOTOR. So if you want an overpriced vacuum from a company that does NOT stand by its product, then a Dyson is for you. This vacuum never worked any better than much cheaper models that I've owned anyway. I will NEVER buy another Dyson.


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