Quick. Easy. Done in 5 minutes. guaranteed. learn more GET IT TODAY with FREE store pick up. learn more
Customer Service

Contact Us

Sears Stores
1-800-549-4505
Sears.com
1-800-697-3277
Sears.com en Espanol
1-800-377-8634
Sears international

Services

Delivery
1-800-732-7747
Installation
1-800-326-8738
Part Orders & Inquiries
1-800-366-7278
Repair
1-800-469-4663
Cleaning Home Improvement Computer Repair
1-800-877-8701

Clubs & Rewards

Craftsman Club
1-800-682-8691
Shop Your Way Rewards
1-800-991-8708
KidVantage Club

5 Minute Guarantee

5 Minute Guarantee

Customer Service Homepage
Your last-minute gift lifesaver

See eligible categories below

It's Easy! Fast! And Guaranteed!
  • Step 1: Choose your item(s)
  • Step 2: Choose "Pick Up In Store"
  • Step 3: Enter your Zip Code and choose the store most convenient for you.
  • Step 4: Place your order and await your email confirmation.
  • Step 5: Pick up your order
    • • Go to your store's Merchandise Kiosk with your email confirmation
    • OR
    • • NEW!* Drive to the curbside location near Merchandise Pickup and follow the instructions on the posted sign. An associate will verify your email confirmation or credit card, retrieve your item and bring it out to load into your car.
  • Step 6: You'll receive your item in 5 minutes or get a $5 coupon good for your next in-store purchase!

Thousands of items are eligible for in-store pickup. Simply look for the icon!

*Available at participating Sears stores. Excludes Jewelry items.

Start shopping Ready In 5 in these categories:

    • Gifts
    • Air Cleaners
    • Appliances
    • Baby
    • Electronics
    • Entertainment
    • Fitness
    • For the Home
    • Grills
    • Heaters
    • Humidifiers
    • Lawn & Garden
    • Men's Workboots
    • Microwaves
    • Personal Care
    • Sewing
    • Shoes
    • Small Home Appliances
    • Small Kitchen Appliances
    • Tools
    • Vacuum Cleaners & Floorcare
Store Information
Find a Store
Buy Online Pick-up in Store
5 Minute Guarantee
Instore Purchases