Customer Service

Contact Us

Sears.com
1-800-697-3277
Sears Stores
1-800-549-4505
Sears.com en Espanol
1-800-377-8634
Sears international

Services

Delivery
1-800-732-7747
Installation
1-800-326-8738
Part Orders & Inquiries
1-800-366-7278
Repair
1-800-469-4663
Cleaning Home Improvement Computer Repair
1-800-877-8701

Clubs & Rewards

Craftsman Club
1-800-682-8691
Shop Your Way Rewards
1-800-991-8707

Rebates

Rebates

Customer Service Homepage
Rebate status

Please call 1-866-212-3760

Sending in your rebate form

While a vast majority of the rebates are directly supported by Sears, some rebates are supported by specific manufacturers. In order to ensure that your rebate is processed as quickly as possible, check for the mailing address on the submission forms that you received at the time of your purchase. If you have lost your form, or are unable to locate the mailing address, please reference the "Rebate Forms" page on this site to view the specific rebate in question. You're encouraged to make copies of all documentation that you mail in.

Receiving your rebate

If you meet all of the purchase requirements, you can expect to receive your rebate in 6-8 weeks from the time you mailed it in. (Please note: For Manufacturer's rebates, allow 10-12 weeks.)

Entering your e-mail address on the rebate form

For your convenience, we provide an option for email notification. If you provide your email address, we'll notify you via email when your rebate is received and when your check has been shipped. Your email address will not be sold to any 3rd party companies.

Rebated items purchases online or over the phone

If you made your purchase online or over the phone you are still eligible for a rebate. Your packing slip or email notification that you received with your order can be used as the receipt.

The UPC code and where to find it

The UPC code is a barcode found on the box or the product packaging, not on your rebate receipt. It is a row of black vertical lines. Beneath the lines there is a single digit number out to the left and a single digit number out to the right. In the middle there is a series of numbers. This barcode is also the manufacturer's proof of purchase.

The serial number

The serial number is usually located on the back or bottom of the product. It is a series of numbers that may be preceded by "SN" or "S/N".