Great washing machine January 30, 2012

I have seen a lot of bad reviews on this machine, but I have to say that it has been a great machine for my family. We have owned the Oasis for 5 years and average 3 full loads of launder per day (8 children and two adults).

I have had to do absolutely nothing to this machine until today, other than clean the outer tub and the outside of the inner basket every year. Today the water pump for the drain finally failed. I am replacing the pump will keep going with this machine.

Concidering that the life expectancy of a household washing machine is 5600 loads over a 14 year period, I think we have done very well with the Kenmore Elite Oasis.

Not Reliable December 02, 2011

I purchased a Kenmore Elite Top Load High Efficiency washing machine in 2009 along with its twin Dryer.  Here two years later (after the Warranty) the Washing machine makes a terrible growling sound as it spins the tub.  After spending an afternoon disassembling the machine, the problem was identified as a failing drive shaft bearing.  Going to the Sears appliance parts website, I find out that the bearing cannot be purchased as a replacement part, the entire inner wash tub must be ordered at a cost of $226.  Imagine my shock not only for a major home appliance that did not last a full 2 years (expected 10-20 years of use) but then to repair it I would have to shell out almost a third of the cost of the machine (assuming I perform the repair myseld) and then have no confidence it would last more than another 2 years.  Needless to say I am extremely disappointed in Sears and Kenmore.  They use to have a good reputation.  Apparently the machine I have was made by Whirlpool.  The comparable new units in the store are now made by LG.  Does this suggest that there is a qualityissue with the Whirlpool built Kenmore appliances????

I went out and ordered an LG to replace this unit.  In todays economic times, this is certainly not something I wanted to do.

noisy and repair prone machine September 16, 2011

We have not had the machine for even 3 years and now the machine makes incredibly loud noises and is out of balance.  Tried to get fixed but broken parts showed up.  This repair is going to be incredibly expensive.   This should not happen to a relatively new high end machine.  The service has been slow.  We use to be Kenmore loyalists, but not any more!!!

I purchased two sets of Kenmore Elite Oasis Washers and Dryers March 21, 2011

I purchased (cost to much) two sets of Kenmore Oasis Washers and Dryers. One set for myself, one for my grand daughter. We have not had good service with either set. Had to replace control panel on both washers (f1) and on one dryer. Timer would not advance and dryers do not dry very well. Lent traps do not catch all the lent. Had both sets about four years. Very dissatified. Still have GE washer and dryer that is 19 years old and still work like they are new. What was wrong with the timers that were on machines a few years ago? They worked for ever, no trouble. Sears droped the ball on this washer and dryer.