Avoid at all costs! breaks down just out of warranty! August 07, 2011

WIth just over 1.5 years of having this appliance we have had to repair it twice.  The first time for the broken door latch, and know for the rear outer tub and bearing kit.  Both total 75% of the total cost of the machine AND we are still waiting (going on week 3 now) on the parts.  Apparently no one in the states stocks repair parts which is funny because bast on the poor workmanship someone could make a killing in stocking samsung parts.

All the professional reviews and national testing compainies rated this at the top, but they REALLY missed the mark on this one.  AVOID AVOID!

Worst washer for the price! May 07, 2011

I have owned this washer 2 years now and it has been the worst washer I have ever owned, my $250 top load washer that I had for 6 years was a better washer than this. Every third load the error code comes up saying that there is not enough water pressure and the load won't finish and the error code repeatedly comes up for that load. We have had a technician out to check it and everything is "fine" with it. I have told anyone and everyone who is looking for a washing machine to never buy samsung and I will never buy another samsung product again. This was an overpriced waste of money and I can't wait for it to break in 5 years (if it lasts that long) so I can get a different set.

Samsung is a Nice Washer with lots of bells & whistles November 24, 2010

We've had our Samsung washer for about a year now, and we're happy that we bought it.  We picked this model mostly because we needed a new washer and this one was nice looking, front-loading, and we could get the matching dryer as well.  This model has a lot of "features" and I have to say that I probably have not even tried half of them yet.  This washer is not as quiet as the last washer I had, and even the quickest wash cycle is not nearly as fast as the last washer I had.  When you select a cycle type (e.g., "Delicates," "Quick Wash," or "Towels") the display will show a time (e.g., 41 minutes, 38 minutes, etc.).  But it always takes longer that that amount of time, because it takes extra time to "weigh" the load and do other stuff.  I don't consider 38 minutes to be quick in the first place.  This is a front load machine and we bought the platform because you really need that not only to have it look good but also to be able to put clothes in/take them out without having to bend way over to reach them.  However, this also means that the top of the washer is fairly high.  I can reach the compartments to put in detergent and softener, but it's pretty high up, and not nearly as convenient as I would like.  It also has a strange (in my view) way of how you have to periodically clean the filter, by draining it out.  So far, the washer seems to do a good job washing the clothes, towels, etc., so that's a plus.  Also, the capacity is definitely a plus - I can wash several pairs of jeans, sweats, etc., at one time, and I do like that! 

Simply Splended! October 12, 2010

This set is hands down amazing!  It is so incredibly quiet I forget I'm evening doing laundry. It is on a tiled laundry room floor so I haven't had any issues with the stability during spin cycle.  I will say that there is the musty odor that is produced at times from the washer.  I just leave the washer door open until the drum is dry.  Plus there are cleaning and disinfecting instructions in the manuals that are simple to help keep the set in tip top performing shape.  The sleek design, load sensing, steam capabilities, and high efficiency are worth the price.  We waited for a sale and saved a bundle.  We love Sears family and friends too!