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Kenmore  Ultra High-Efficiency Water Softener

Sears  Item#  04238420000 | Model#  38420
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4.5
 
 
 Rating 4.5 | 28 Reviews | Write a review
$599.99

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Description

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Kenmore is America's # 1 appliance brand, trusted in the homes of more than 100 million Americans.

The Kenmore 38420 Ultra High-Efficiency water softener is Kenmore's most efficient water softener ever! This Kenmore is a great choice for anyone and the best choice for larger homes and families.

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Specifications & Dimensions

Capacity and Flow:
Salt Storage Capacity (lbs.): 200
Water Flow Rate (gpm.): 9
Dimensions:
Depth (in.): 21
Height (in.): 48
Plumbing Connection: Up to 1-1/4 in.
Width (in.): 17
Product Overview:
General Warranty: 1 year limited parts and labor, 10 year limited tank
General Features:
Color Family: Gray
Household Size: More than 6
Iron Removal Setting: Yes
Low Salt Light: Yes
Regeneration Control System: Water Meter
Salt Storage Tank Light: Yes
Water Softener Type: Salt-Based (Ion Exchange)
Power and Performance:
Hardness Capacity (grains): 40,100
Hardness/Salt Efficiency: 5090@2.3 lbs.
Operating Pressure Range (psi): 20 - 120
Regeneration Time (mins.): 124
Softener Resin (Cu.Ft.): 1.11

Overview

Ratings & Reviews

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Product Description

Kenmore is America's # 1 appliance brand, trusted in the homes of more than 100 million Americans.

The Kenmore 38420 Ultra High-Efficiency water softener is Kenmore's most efficient water softener ever! This Kenmore is a great choice for anyone and the best choice for larger homes and families.

  • IntelliSoft2™ uses up to 35% less salt and 37% less water*
  • Ultra Cleansing keeps larger particles of sediment from entering the home plumbing system
  • Ultra-flow valve provides 41% better flow than the high-flow valve
  • Large lighted LCD screen allows for easy reading and menu selection in areas of low or bright light
  • Water monitoring system tracks daily water usage
  • Automatic LED salt tank light
  • Advanced low-salt indicator
  • Specifically designed for easier salt loading
  • Third-party tested and certified by the National Sanitation Foundation (NSF)

* Compared to Kenmore water softeners sold since 2001

This product comes with:

Added on March 12, 2011

 

Overall, others give this:

28 Reviews Write a review
21 Reviewers (75.0%) would recommend this to a friend.
Overall Rating Breakdown:
5stars
4stars
3stars
2stars
1stars

Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Most Helpful Reviews

Praise10 found this helpful
k00kie
Jan 30 , 2012
Compact & easy to install
We ordered this online and received an Email that very same day that it was ready to be picked up at the store. Pickup was exceptionally well organized (much better than ********** in-store pickup arrangement), and less than 3 minutes passed from the moment we arrived until the package was securely resting in our van. After unpacking it we discovered that we would need adaptors to connect our 3/4" pipes to the 1" male fittings that came out of the bypass valve. Another reviewer on this site had recommended Falcon Stainless (www.falconstainless.com), so we called them (1-800-814-8444) and they shipped the parts out that same day. They arrived 2 days later and the installation only took an hour. The plastic bypass valve looked flimsy and cheap (The one on the old water softener that we were replacing was twice the size and made of metal.), but connecting it up was a snap (literally - there are snap connectors on all 4 ports.) and it was tight and drip-free from the first, which was a pleasant surprise. Once hooked up, we filled it with salt and manually triggered a regeneration. The unit is very quiet (much quieter than our old one) and easy to program and adjust. We've only had it a week, so we can't say anything about longevity or dependability. But the water is soft and we're hoping for many years of continued service.
Criticism15 found this helpful
harry68
Jun 5 , 2012
Leaking & delay in repair even with warranty
I have had this softner for 5 years It has leaked twice & flooded my garage with salt water all over & when I called to schedule repair it was impossible to get some one out. Good Luck !
 

Macktractor

Westville, IN

Apr 11 , 2013
Overall
Kenmore 38420 water softener

This softener makes soft water just like the 15 year old unit it replaces. I got my old one installed for $150 including soldered copper plumbing right up to the softener with a shut off valve. Installation for the new one was $229 to sears that I thought would give me the same results. Wrong! The new installer does not do soldered copper plumbing, but instead provided two flexible adapter hoses at $159 a pair plus he had to remove my old shut off valve in the process and charged another $60 to put in a replacement shutoff valve. My installation costs were nearly double what they should have been. Best you buy your softener where free installation is included.


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Gowcats

Tampa, FL

Feb 15 , 2013
Overall
Upgrade over 10 yr old softener

Had to regenerate weekly with my old 275 model softener until it quit working entirely. I installed the new one in less than 45 minutes with the existing lines and had soft water the next day. No long term comments to make yet, but once you have had soft water in FL and lost it you HAVE to get it back ASAP. This one works great so far. Cannot give 5 stars yet because I have not owed long enough.

I would recommend this product to a friend.

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Ohio1

Round Rock, TX

Feb 1 , 2013
Overall
Warranty Issue - Warranty does not cover Resi

The master service agreement(warranty) does not cover resin. The resin is the major component of the system. Don't waste your money on the warranty. My system lasted 3 years. OK for the period it worked.


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PiKappaJohn

Clifton Park, NY

Jan 20 , 2013
Overall
Great Deal

This model replaced my 13 year old Kenmore softener that just quit working. I really could not determine if this model was like my old one because the specs were listed differently so I selected the model with the same size (9" dia.) resin tank. It looked like the installation would be the same as the old one but the plastic single bypass valve was changed so the plumbing had to be changed too. Lucky for me I used plastic pipe. I inverted the single bypass valve , replaced the female plumbing connection with a male and added bendable water connectors from *****. In my research the name Culligan came up as being the best but that comes at a great cost so if I can get 13 years out of this one then it will likely be far more inexpensive for me. It has been about a month now and we have soft water again plus salt usage is way less than before. The electronics have been upgraded and the plastic that the unit is made from seems lighter.

I would recommend this product to a friend.

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Lee352

Archer, FL

Jan 17 , 2013
Overall
Softener needs some design changes

Purchased summer of 2012. Their are 3 things I don't like about this softener. 1) Birds and insects can get in the back where pipe hook ups are. 2) I had to use duct tape around all the top of lid and back to keep clean on inside of tank and keep insects out. 3) When you need to clean the entire inside out every few years, there is no way to drain tank. There should have been a drain port made into this unit for easier and more effective cleaning. For these reasons I gave it an "average" rating. Softener does perform well however.


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KarlB

Bowie, MD

Dec 15 , 2012
Overall
Great Water Softener

Installed exactly one month, ago. Our city water is hard (hardness number 22). After installation & flushing the system, we noticed a significant improvement in both water softness and appearance. House pre-plumbed so unit installed by plumber in less than one hour. Easy to fill with salt. Directions for use & care are relatively straight-forward. Display is easy to read and clearly shows current status. Ability to review/monitor water use is a plus.


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BenE.

Auburn, IN

Dec 13 , 2012
Overall
Great product

This softener was easy to install, runs quietly, and softens the water perfectly!

I would recommend this product to a friend.

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McGirlie

Kutztown, PA

Dec 9 , 2012
Overall
Love it!

Wow, it worked so fast. No more white film on my dishes. Our clothes feel better and we didn't have to spend thousands to get it. Easy install. Did it ourselves.

I would recommend this product to a friend.

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PascoBill

Pasco, WA

Nov 22 , 2012
Overall
Great upgrade to older technology

Really like the digital controls and flow meter, which only run as often as needed (not every night, like the old-style softeners).

I would recommend this product to a friend.

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BEW10000

San Antonio, TX

Nov 15 , 2012
Overall
Happy with this purchase

I was able to uninstall the old water softener and install the new one in less than two hours, I did the unthinkable (read the instructions first) I am happy with this softener, and didnt realize how bad my old one had been performing. I replaced an older Kenmore softener with this one because the electonics on the old one had become unrealable but had performed well for over 10 years. I really like the saver feature and average gallons per day usage reading.

I would recommend this product to a friend.

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