Samsung  30.0 cu. ft. Side-by-Side Refrigerator  ENERGY STAR®

It seems this is a luck of the draw. I saw there seemed like equally good and bad. Now it seems only bad reviews. This is great on space, but it is being made with cheap parts. I have called the warranty people over and over. One month in, it starts making a terrible noise when getting water. Have to turn off ice maker so won't be awakened in the middle of the night. Guy comes out a week later, rotates water filter, no problem. Week later starts again. Two weeks later guy comes back out. Listens to me, orders a part. 3weeks later they come put the part in. Next day the freezer is dripping water. There are icicles hanging all over the ice maker and down the door. Turn off water, and call warranty again. Week later a guy comes out to order a part. This too could be your life. The time between calls and service could be shorter if you don't have a job. Other than that it is huge! But you have to like store the food the way Samsung thinks you need to. Shelves don't move.

We bought this refrigerator a year ago based on a number of excellent reviews it had received from others. While we like the spaciousness we are very disappointed in the icemaker. First, it is quite small for a refrigerator of this size. Second, it has stopped making ice three times, We have had the icemaker replaced twice and are in the process of placing another service call to Sear's on this item. Third, when it does make ice it is very slow in doing so. I would not recommend this refrigerator to anyone.

We were very excited when we bought all new appliances this past fall. Six months later, the circuitry on the Samsung side by side broke down and we have been without a fridge for 2+ weeks. Sears' service company, A&E has shown up at 8 pm every time they come and they still can't get it fixed. We are very disappointed in the poor repair service. Do yourself a favor and buy a GE from a company that actually believes in good service.

Like a previous reviewer, we got one bucket of ice at first and then the fridge stopped making ice for about a week; I had to reset the ice maker, bump up the freezer temperature from -4F to 0F and go through the calibration procedure and now all is well... the LED lighting inside is great, lots of room, quiet... we were able o get rid of two old refrigerators and put everything from both into the Samsung.

I bought this as Consumer Reports rated it high, why I will never know! Our first one went bad within a two weeks, just in time to ruin all our Thanksgiving food. We bought the "extra" insurance to replace bad food, but the service could not come out for three weeks and since the store manager replaced the refrigerator to help us out the insurance would not replace the $300 in food we bought as a Tech did not pronounce it dead. The second one started showing rust spots on it about 12 months later. Sears says this is not a covered item, but if it is real stainless it will not rust when properly cared for as I have done. On the ice maker, we have had a total of 4 service calls, replaced once after the second call. The icemaker has to be monitored daily or it stops working, part of the time we have ice, then we dont. I would NOT recommend this refrigerator. PS Samsung said they will not help us with the rust. Between the cost of refrigr and the warrantys we now have a $2200 rustingbox

We recently had this refrigerator installed and we like it a lot, however I had one issue. All of the pictures of this item show it with a silver-bodied dispenser and chrome dispenser lever. It actually comes with an all-white dispenser which give it a plainer, less-premium look. Most stores only have the stainless model on their showroom so it comes as a surprise when this arrives. I'm ordering stainless handles and a new dispenser lever to dress mine up.

Ice dispenser is not deep enough and ice spills onto the floor

Good: Looks good, has great exterior and interior lighting, lots of space, and very quiet. Bad: icemaker after a couple days would not make ice I tried everything could not get it make ice as fast as we needed it and the old frig did, Sears replaced this and still performed poorly we ended up taking the cover over the top off and now make ice better, but now ice falls onto the shelfs, but I can live with it I guess. Bad: Now we cannot get cubed ice nothing but crushed, and then it gets caught up in the neck of the dispenser and you have to clean out and it falls all over the floor, and down the front of the frig, or you wake up the next morning with a lake in front of the frig.

This is a great fridge. We were able to transfer everything from our old fridge, plus everything from our spare fridge in the garage, plus almost everything from our freezer in the garage! It fit exactly into the cabinet opening. Delivery guys were absolutely the best, efficient, personable, quick, knowledgeable. Love the controls on the freezer door. Ice maker was full in about 24 hours (which we discarded), the second batch of ice was done much quicker. One of our goals was to eliminate our old spare fridge in the garage, looks like we accomplished that, no problem. Samsung is very quiet, nice to have the LED lights (no additional heat inside the fridge). Had to adjust the freezer door height to match the fridge door and it was very easy to do! We've had it for a week now and so far it's great! Kudos to our sales lady at Sears, she was so knowledgeable, not pushy and waited for us to make our decision from all the models that were on display.