Nice starter grill, but definitely not the last you'll buy. July 13, 2010

It has been a year since we purchased this grill and this is my first review of it. The removeable grate system is intriguing, but not really all that practical. We haven't once used it as it was intended - the system is divided into three panels and we typically always cook on more than three panels.  In the past year, each of the three panels have bowed downward likely under the heat. 

We purchased the grill in early May 2009 and after the first weekend, the wind caught the Kenmore grill cover we also purchased and blew the entire grill, cover, propane tank, and accessories off the patio and promptly gave the beautiful stainless steel lid its first dent. The dent couldn't be knocked out because the lid is comprised of at least two layers, and outer layer and an inner layer.  This year, in a new location and off the patio for safekeeping, the wind again caught the grill cover and blew the entire assembly forward onto the ground in front of the grill and promptly gave the grill lid its second and third dents, pushing the handle in.  For practical purposes, we had to pull the handle back out so it could be used.  Once again, I picked up all the pieces, grates, covers, propane tank, etc. and reassembled the grill.  The primary difference this year? I threw away the grill cover in anger and frustration.

Sadly, now we're having trouble keeping the grill functioning properly. It won't heat to above 300 degrees at times.  I've removed the grates and burner covers to clean the burners, believing they might have been plugged up with dust from the grill going over again.  It worked well immediately following, heating up to 675 before I determined the cleaning to be the solution.  The following day with a patio full of guests, the grill wouldn't heat above 300 again. We experienced this last year immediately upon assembly and that's when I learned you can't dial alphabetic telephone numbers on a BlackBerry phone.  When I did get someone on the phone, I couldn't understand him and quite honestly, don't even know if my call was answered in the United States.  Ultimately, a neighbor showed us how to bleed the tank regulator and that seemed to do the trick - only needed it the one time and it worked fine all season.  Not so much in 2010.

I have a strong suspicion that we'll be one of the consumers buying a grill at season's end this year.  My husband is not a fan of our Kenmore grill - when sadly, I think it was really the grill cover's fault.  :(

Awesome April 27, 2010

This grill has greatly exceeded our expectations. It heats up nicely and cooks evenly and thoroughly without burning or charring. The quality of this grill is higher than any other grill we've ever owned, especially in this price range. We are extremely happy with our purchase and highly recommend it.

Terrible. takes forever to cook anything with the low BTUs April 15, 2010

Very disappointed.  This grill looked like a great value but with only 30,000 BTUs, we have been left waiting for dinner on many an occasion since it cooks SO slowly.  We will be getting another barbeque soon to replace this one after only 9 months.

Great all around grill for the price! April 11, 2010

I have waited over a year to write this review.  This grill is fantastic.  The best thing about it is that I purchased a 2 year warranty with the grill and I have only had to replace the grills once since I have had it.  The replacement service was very quick.   The grill burns between 600 and 700 degrees when turned on high.  This make for cooking filets on the warmer fantastic.  I have had no problems with any of the parts on the grill.  Quick tip: I have found if you do not cover the grill and it gets wet the ignition lighter will not work.   My last grill come from ***** and did not last a year.  I totally recommend any grills from Sears.  Their service has been above and beyond.