Terrible Lights and Light Controller December 27, 2011

The tree itself is a fairly standard atrificial tree. Nothing special.

However, the lights are really annoying. If you want huge, super bright lights flashing in siezure-inducing patterns, this may be the tree for you. However, if you would like a tree where you can actually controll the lights, this is not it.

Not only do the lights reset every time the power is cycled (as indicated in other reviews), and not only does the pattern speed control have little effect, in our second season with this tree, the controller inputs failed in their entirety. Our tree is prepetually stuck on a rapidly changing rapidly flashing pattern that is extremely distracting. Pressing buttons and turning knobs has no effect.

If you need a christmas tree as a store display to call attention to itself, this may be the tree for you. If you want a tree as a decoration in your living room, this tree is pretty awful.

trees December 21, 2011

awesome

Nice tree - if it works December 13, 2009

Very full shaped tree. LOTS of lights (almost more than I care for). Base folds for storage and seems a bit flimsy (thin metal construction). You cannot control the speed of rotation. But you can bypass the rotating base and plug an extension cord into the tree controller if you don't want it to spin. You can select from 11 different settings, but only after you turn it on. So if you have it on a timer, it always reverts to the default setting - which is a combination of all 10 lighting patterns (white lights are on their own circuit as are the multi-colors). So it you like the "Las Vegas" neon look for Christmas, this won't bother you. Supposedly the "speed control" knob gives you control over how fast the lights blink, fade, etc - but it has little effect. For me, it still moves too rapidly through it's programming.

All of these minor things I could forgive and live with . .  if it would just all work! One string of lights did not work out of the box. I called the 1-800 number and a nice person said they would have to have someone call me back to "arrange" for sending a replacement section to me. (yes - a "section" of the tree, which is in three sections, btw). How long? "Oh, they'll call in a day or two." Well, when they call, how long for me to get the replacement section? "Well - it has to come from China, so it will take 2 to 6 weeks." Hm - that's after Christmas. "Sorry."

So, I hung up thinking - I could just return it to Sears. But I'll wait to see how the Willis Electric Company handles this. Three days pass, no call. I call them. "They should call today." I wait another 3 days and call them again. . on hold 5 minutes, so decide to leave a voice mail. Now 3 days later, still no call.

Wife went back to Sears to talk to the manager, who graciously agreed to accept the tree after Christmas if we never got the problem fixed by the seller (Willis Elec).

Hate that "gotcha" feeling that cheap companies, who feign customer service, bestow on their prey.

Beware if you buy this tree! 

I just love this tree. It is GGGGGGREAT!!!:) December 02, 2009

I saw this tree at Sears and I just had to have it the moment I saw it.  For one the led lights blink.  There was purple lights on it.  It spins which is awesome.  I was worried I would not be able to put more lights on it since is spins, but you can plug them into the other lights.  I waited for black Friday and got it half the regular price, which I would of paid full price for it, its that awesome.  It was ready the next day for pickup at my sears.  It would of been ready when I bought it but it was late at night.  I hope to have this tree forever.  Good job on this one:)