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  1. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    72 hours since my initial post, no response. and 6 days from my phone call to which i have received no response as well.
  2. Home & Family New Forums fuctionality is live!

    what is live about it?? i have been waiting for a response for over 48hours from this site and over 6 days per my last phone call with your escalation dept. which is a complete joke, its more like the…
  3. Home & Family Once again Sears promises to make right but in the end delivers nothing but frustration.

    good luck buddy i have been waiting over 6 days for a call from the escalation teams manager. they have posted on here multiple times saying i should be expecting an email or call...none to date. thes…
  4. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    we are now on 48hrs after posting on this site and still no phone call or email.
  5. Home & Family I ordered a computer, paid for express shipping, no computer has been received, order still has processing, and no refund to my SEARS credit card has been applied.

    i have been waiting for a call from the escalation dept manager for over a week?? im tired of the run around with the email and having to post. is this a joke?? are you not a reputable corporation tha…
  6. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    yet another day with no response...
  7. Home & Family I ordered a computer, paid for express shipping, no computer has been received, order still has processing, and no refund to my SEARS credit card has been applied.

    You shouldn't be surprised, Sears does not care about their customers or loyalty or anything of the sort. i was a loyal customer of over 25 years. purchasing countless appliance sets...they sold me a …
  8. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    still no response and now you are not letting me post on others blog, says alot
  9. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    wow...EMAIL SENT 2nd time
  10. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    20 Hours later, no phone call or email...keep up the good work, way to earn my business back
  11. Home & Family IS YOUR CORPORATION PROUD OF LOSING CUSTOMERS OF 25+ YEARS?

    I have been a loyal customer for 25+ years, have purchased countless appliances for several homes that i have owned. never had an issue, they sell me a defective refrigerator which has failed to work …