1. Home & Family More & More "Made in China" Craftsman tools?

    Why is it if you want the craftsman tool (the good ones) you have to pay extra and they are sold by a 3rd party dealer? Hmm.. and why does the customer have to do all the hunting to find these tools? …
  2. Home & Family More & More "Made in China" Craftsman tools?

    Read my 10/24/12 reply. You're stuck on auto pilot as far as answering any ? Sears has you well trained. I said Musa is a place in China. With that label they can black market anything, believe I kn…
  3. Saving Money Does anyone else have problems with sears SYWR?

    I think you are right! Every complaint you read it's the same response, " Sorry to hear about your problem I just sent you an e-mail". The question is do they ever get anything solved? I'm glad the r…
  4. Home & Family More & More "Made in China" Craftsman tools?

    My last response was for AdamO
  5. Home & Family More & More "Made in China" Craftsman tools?

    Did you know there is a place is China called Musa? So when these so-called musa products come out and still aren't the same quality. That is why, China floods the market with these so-called musa mad…
  6. Home & Family When the word associate or moderator appears under your picture doesn't that mean you work for Sears? And if it does then why would a certain associate deny having anything to do with the company?

    On this site. The associate is Civsci and the moderator is JulieK, both are on here alot with information about Sears. In the past I was led to believe that the associate worked for Sears by his answe…
  7. Home & Family More & More "Made in China" Craftsman tools?

    Alan1 I don't get this site either. I left a comment yesterday about the tools being made in China and now I can't find it any where. I don't know if they got rid of your ? from the other day or just…
  8. Health & Fitness I shop in Sears almost everyday....and I never can get any help in the sporting good or electronics department? Where are the employees? Im very displeased with not being able to receive any customer service.....UUUGGGHHH

    Golly gee AdamO you're just so smart! Thanks for all the great advice. Sounds like Sears has you well trained. You know exactly what to say for every question or problem. This exact thing happen to …
  9. Home & Family Why is it when I try and order shoes online - I live in Alaska with mail service, Ups and Fedex service. Sears won't send shoes to S.E. Alaska? They use too. We are still part of the United States. Where I live is only 600 miles north of Seattle Washington, so it's not out in the wild west.

    To JulieK and ServiceLocally, I have tried the site you have suggested with out results. I won't hold my breathe for an answer to my problem. I'm sure Sears will come up with some kind of far-fetc…
  10. Home & Family Question About MySears Associate Tag

    Civsci, I don't mean to attack you personally, just your employer. When people work hard for their money and spend it at Sears and then get treated like alot of us have, with disrespect. Like our mo…
  11. Home & Family What do any of the regular posters' to the 'old' site think of this new one?

    I agree the old site was much better. I feel like Sears is trying to control what is being said on this site. They only want positive and happy entries. If someone decides to enter a not so positiv…
  12. Home & Family So whenever someone has a real problem, you just remove the blog?

    I just happen to be one of many that are unhappy with your company. Sorry you feel picked on. Don't ever join the debate team. All the consumer wants is to be treated with respect. When there is a …
  13. Home & Family So whenever someone has a real problem, you just remove the blog?

    To Civcsi, So by your new numbers that is close to 8,000 complaints per day, little more than the 3 you started out with. Has anyone help JoeCrowthers with his problem yet?
  14. Home & Family So whenever someone has a real problem, you just remove the blog?

    To Civcsi, You are such a double-talker. You say only so much in case you need an escape route. First you say Sears does 20,000 transactions per day, then when I question your facts you change it to…
  15. Home & Family So whenever someone has a real problem, you just remove the blog?

    Oh give me a break! 3 complaints a day?! Out of your 20,0000 transactions a day there will be more than 3 complaints. There were more than 3 complaints on this board and your company erased all of the…
  16. Home & Family I hate this Smoke and Mirror stuff Sears is doing to pretend they care. Just go back to selling quality and stop the " Your call is important to us " stuff .

    To civsci, Oh really? Maybe I used the wrong word, should it be retailer? Whatever the word it's all the same JOBS! That was the only thing you responded to was that I used the wrong vocabulary. Wh…
  17. Home & Family So whenever someone has a real problem, you just remove the blog?

    To civsci, Do you think by telling us the same thing over and over that will make it true? Sears was once a great company - 40 years ago. Now that they have most of every thing made in China, the la…
  18. Home & Family What is the email address for Sears Chief CEO and President?

    Gosh, it looks like it's a big secret. JulieK will help you, but she's not about to give out the address. Are they afraid of what customers might want to say?
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