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  1. Outdoors I bought a ride on mower last September. In the year that I've owned it, the mower has been out of service for the majority of the time. I have been able to use it about once without it breaking down. The Home Service tech was at my house three times to repair it. The last time he deemed it unrepairable. After speaking with the Sears rep, I told them I would prefer not to get a replacement mower, but would prefer store credit. I do not want to get the same mower (or any for that matter) as there are quality issues (that even the tech confirmed). However, Sears reps are not being coopartive and telling me I need to replace the tractor with another one and they can't give store credit. What can I do?