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  1. Home & Family why would someone shop at searswhen they don't stand behind their products or service???

  2. Home & Family does Sears stand behind there service repairs???does a customer really have to wait 2 more days to have sears fix what was not fix right the first time??? I'm confused service finally offered to put me onthe standby list in case there was a cancelled appt. Is"t the customer always right??? many more questions for sears but too unhappy....