Types of Badges
Comm MgrCommunity managers take care of the entire community so we can enjoy it.
ModeratorModerators are the good people who help get questions answered and make sure everyone follows the rules.
ExpertExperts are the smart cookies who know a ton about products and answer questions.
Sears CaresPeople with this badge are trained customer care representatives who make sure you get help when you need it.
AssociateAssociates are actual employees of Sears Holding Corporation, but not part of the Community Team.
VendorThese are business partners of or suppliers to Sears Holdings Corporation.
EditorEditors are grammar gurus who create blogs and guides that you will enjoy.
Sr. BloggerCount on these topical wordsmiths to deliver blogs and guides that matter to you.
Liked this: General Why doesn’t sears stand behind its products? I have had a repair tech out 3 times and ordered 3 parts and a month later, I still don’t have a dishwasher that works! Worst customer service ever!
I can't and won't argue with anything you've said so far and I agree the service has been lacking or even nonexistent. I have serviced dishwasher for over 30 years and I can assure you the history of…
Yep the entire older format is gone. The community is now within Sears.com itself, instead of "outsourced", you can say.. More experts and more attention from Sears.
Hi JoeCrowthers-We have actually completely closed up that site and moved it over here! Please feel free to continue your conversation on your previously open thread, where a SearsCares team member r…
JoeCrowthers, We apologize for any additional stress and frustration you encountered due to this matter. We understand it is most inconvenient without a working washer in the home and are very sorr…
Hi JoeCrowthers! Welcome to the MySears Community. I have sent your inquiry along to the SearsCares team. They should be able to help with this. Check back on this thread soon for a reply.