Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator

Moderator

Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert

Expert

Experts are the smart cookies who know a ton about products and answer questions.
Sears Cares Sears Cares

Sears Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate

Associate

Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor

Vendor

These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor

Editor

Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Liked this: Saving Money I forgot to use my promo code on order #470379145

    Hi there, Mamaduke30! Thanks for your question today! Unfortunately, the promo code must be used at the time of purchase.
  2. Liked this: Home & Family Members can now Chat Live with Store Associates

    Hey Civsci, have you sen the Member Assist video? Just search Sears Cerritos on YouTube.
  3. Liked this: Home & Family Why doesn’t sears stand behind its products? I have had a repair tech out 3 times and ordered 3 parts and a month later, I still don’t have a dishwasher that works! Worst customer service ever!

    I can't and won't argue with anything you've said so far and I agree the service has been lacking or even nonexistent. I have serviced dishwasher for over 30 years and I can assure you the history of…
  4. Liked this: Home & Family So whenever someone has a real problem, you just remove the blog?

    Yep the entire older format is gone. The community is now within Sears.com itself, instead of "outsourced", you can say.. More experts and more attention from Sears.
  5. Liked this: Home & Family So whenever someone has a real problem, you just remove the blog?

    Hi JoeCrowthers-We have actually completely closed up that site and moved it over here! Please feel free to continue your conversation on your previously open thread, where a SearsCares team member r…
  6. Liked this: Home & Family A Sears Tech came to my home and through his ineptness flooded my basement

    JoeCrowthers, We apologize for any additional stress and frustration you encountered due to this matter. We understand it is most inconvenient without a working washer in the home and are very sorr…
  7. Liked this: Home & Family A Sears Tech came to my home and through his ineptness flooded my basement

    Hi JoeCrowthers! Welcome to the MySears Community. I have sent your inquiry along to the SearsCares team. They should be able to help with this. Check back on this thread soon for a reply.