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  1. Home & Family Can anyone tell me how to contact the customerservice manager of sears.com? Waiting 7 business days for a refund on an essential appliance is unacceptable when the fault is Sears...I need my refund to purchase the right size water heater.

    Brian... Why does Sears not have someone to speak with when these issues arise. Why would you allow a customer to get this frustrated? I am hoping you will resolve my refrigerator/ice maker issue…
  2. Home & Family Can anyone tell me how to contact the customerservice manager of sears.com? Waiting 7 business days for a refund on an essential appliance is unacceptable when the fault is Sears...I need my refund to purchase the right size water heater.

    You are fortunate it only took you SEVEN calls...I am now going into my THIRD MONTH of trying to get a refrigerator ice maker working. Good luck...Sears just isn't the same company that they used to …