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  1. Food & Cooking The oven racks in Kenmore Elite (Model 790.31043302) Fall Down and have caused burns?

    I am amused because the e-mail I received said that someone in this thread responded to me and will be helping me... seems y'all maybe don't know who's actually going to help me, which in corporate te…
  2. Food & Cooking The oven racks in Kenmore Elite (Model 790.31043302) Fall Down and have caused burns?

    Hi, I actually have the exact same problem. Just had my first conversation via chat with Sears and the guy was totally unhelpful. This is ridiculous because my oven was very expensive and I have nearl…