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  1. Home & Family My dehumidifier, under a home protection agreement, stopped working. The service tech determinined that the compressor was needed replacing and was told that it was not worth repair. He put a green tag on it and said that I would get a call withing 3 days telling me how to get a replacement. It has now been 9 days and I have called three times. Each time I am told that it is in process and that I will be called soon. The first time I was told 2 hours, the second time "by the end of the day", and finally when I called today I was told only that it would be "shortly". This is not acceptable. Who can I complain to?