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  1. Liked this: Food & Cooking How does one speak to a person who has authority to resolve an issue/complaint?

    These moderators at Sears delete comments too trying to hide their ****. They're not resolving anything here.
  2. Liked this: Food & Cooking How does one speak to a person who has authority to resolve an issue/complaint?

    I have done this already. I have been promised several times I would be contacted by a case manager. No one has called me. No one has provided my anything helpful. We're sorry. Thank you for shopping …
  3. Liked this: Home & Family Sears used to be the go to store. What happened?

    Not only have the quality of products gone down, but customer service is down to, way, way down.......