• KD2
    • Kansas City, MO
    • 1 answer
    • 1 post
    • 0 reviews
  1. Home & Family It's Sunday and I'm very disappointed that Sears cannot get a refrigerator technician out until Wednesday for repairs. Our fridge is not cooling or freezing. Is this a normal time-frame for Sears? To me, this is an emergency and should not require a 3-day wait. Tell me again why I should use Sears and have a maintenance agreement? Also, I posted about this on their Facebook page and my post was immediately deleted. I'm keeping the appointment, but In the meantime, I'll be checking around to find someone else to come out sooner. That also means we will not be renewing our maintenance agreement with Sears.