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  1. Home & Family Bad customer service anyone?

    Apologies, apologies! It would be nice to stop with the empty apologies and offer some solutions. Stand by your word, Darn it! Everyone keeps repeating the same thing like I'm ********! I get it what …
  2. Home & Family What the **** do a person have to do to get some results ?

    It would be great for sears to stop apologizing and offer a solution, here in public! Let everyone see how these type of issues are solved instead of hiding behind closed curtains. I would like to see…
  3. Home & Family NO GOOD IMPRESSIONS MADE!!

    I have too learned my lesson and will not make any more purchases from this store!
  4. Home & Family Bad customer service anyone?

    Update: I was contacted on Sat, Aug 10, 2013. Basically it's the same story, nothing was changed. The 50% difference refund was canceled as well as the order. I've lost all trust in Sears and am afrai…
  5. Home & Family Bad customer service anyone?

    I cancelled the exchange and will be purchasing a different set from a small family owned appliance store. I definitely agree that they should have spoken with their terms from the beginning and not u…
  6. Home & Family Bad customer service anyone?

    Yes, I did have a protection agreement on both washer and dryer. I would not expect what was not promised to me. During the initial call to customer solutions I was told the refund would be applied to…