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  1. Liked this: Home & Family After waiting for new part to arrive, and another wait for repair appt, Why did tech not test out the problem but said nothing wrong and took new part ? Washing machine still leak b/c tech did not bother to seek out and install actual broken part. Are these tech experience? It's very time consuming waiting andto have my machine fixed properly!. Still leaking and clothes gets rips. Tech did not take time to inspect and test machine. Very disappointed! When will it get fix properly? Need more experienced/knowledgeable/professional tech to fix machine! Tech even took the new part without even leaving a outcome report! Need your help urgently!

    Mabsuz, Hi, my name is Brian with the Sears Cares team. I can see from reading your post why you would be voicing some concerns of how your repair is being handled currently. We certainly want to g…
  2. Liked this: Home & Family After waiting for new part to arrive, and another wait for repair appt, Why did tech not test out the problem but said nothing wrong and took new part ? Washing machine still leak b/c tech did not bother to seek out and install actual broken part. Are these tech experience? It's very time consuming waiting andto have my machine fixed properly!. Still leaking and clothes gets rips. Tech did not take time to inspect and test machine. Very disappointed! When will it get fix properly? Need more experienced/knowledgeable/professional tech to fix machine! Tech even took the new part without even leaving a outcome report! Need your help urgently!

    Hi Mabsuz, Thank you for posting your concerns and feedback in the MySears Community! I have escalated your concerns to our SearsCares team so that they may help you further in this repair issue…
  3. Liked this: Home & Family where can i complain about the repair services offered by sears?

    Dear iwonazbyszek, We are terribly sorry for any trouble you have encountered with our service. We value you as a customer and truly care about your experience. We would like to take this opportuni…