• SAR
    • Brentwood, CA
    • 1 answer
    • 1 post
    • 0 comments
    • 0 reviews
  1. Saving Money My order number is 547564008. We used our gift cards to pay for this. Sears.com canceled my order and nobody can tell me where my refund is. They encouraged me to reorder this tool set as supposedly it's back in stock. I need my refund from the first order. I called on September 12 to get a status update on this and was transferred to Becky in Billing. Becky transferred me to Andy in Disputes. Andy transferred me to Denise at Sears.com. Denise promised she would send an email in 24-48 hours. We did not receive that email. I need someone who can resolve this issue.