About SHC-BillW

I have been a technician for over 35 years, and have experience working on everything from trash compactors to washer and dryers. I was a lead technician in laundry, dishwashers and refrigerators. I have lived and worked in Europe for 11 years. I have worked on radar and air and ground launched missiles. I use a combination of expert knowledge of appliances and common sense to provide solutions to home appliance problems. I have been an employee at Sears for 18 years. Professional Degrees and Certifications: I have attended Texas Tech, University of Maryland, and ITT Technical Institute. I have Sears certifications in Appliance Science, Appliance Electricity, Tractors and Riding Mowers, and Water Conditioning Products. I have attended many Sears factory training classes and electronics training. I am currently taking Aviation fueling and GPS navigation courses for pilots.

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  1. Home & Family I have a craftsman radial arm saw just stop working, I hit the reset button, and the outlet is working, does it have a fuse? if so where is it located . what else can I try

    Skipper_2, Yes under the top cover of the motor assembly there is a cover that you would need to remove and located under that cover is the manual reset button that I am speaking of.
  2. Home & Family I have a craftsman radial arm saw just stop working, I hit the reset button, and the outlet is working, does it have a fuse? if so where is it located . what else can I try

    Skipper_2, Inside the top cover of the motor assembly there is located a thermal motor protector.Look inside of the top cover and you will see a red button that will need to be pressed down to manual…
  3. Home & Family I have a craftsman radial arm saw just stop working, I hit the reset button, and the outlet is working, does it have a fuse? if so where is it located . what else can I try

    Hi Skipper_2, Some of the radial arm saws have a fuse and most have a thermal overload. The thermal overload, like it sounds, is the temperature shutdown. It sounds like one the these items is the …
  4. Home & Family Recently picked up a Kenmore 8,000 BTU air conditioner. Went to install it and a two-inch section of the vents on the back of the air conditioner appear squished. Does this impact function? Should I return/exchange it?

    Hi queentuff, It sounds like the condenser coil mounted on the rear of the room air conditioner is damaged. This could lead to a later problem in the cooling efficiency of the air conditioner. If y…
  5. Home & Family Just setup my new Craftsman 12 amp 12-1/2'' Bench Planer (21758). Ran my first board through and the surface is wavy, not smooth. made multiple passes. The wood was a pine 3" by 3" board apprx 30 " long. Adjustments needed? this is the best it will do?

    Hi Campfire,here are some tips to help with the planing of wood and will help keep waves and ridges out of the picture. When you're planing the wide surface of the board, inspect the grain on the nar…
  6. Home & Family Can anyone tell me how to paint a glass top range? There is an area by the vent that has lost the paint

    Hi Doug, I would recommend you try appliance touch up paint. You can get a varity of colors when you go to the Sears.com website and in the search box type in.. appliance touch up paint. Most of th…
  7. Home & Family How do you repair bottom portion that is not pushing cold air LG Refrigerator Model# 79569913900?

    Sorry, no the ice on the rear wall indicates a lack of air circulation and/or a lack of defrosting of the coil at is located behind the rear wall. The problems could be caused by a thermistor, defros…
  8. Home & Family How do you repair bottom portion that is not pushing cold air LG Refrigerator Model# 79569913900?

    Hi llwallace9, On your top mounted freezer , the fan called the evaporator fan mounted behined the freezer wall is what moves the air into the botton refrigerator section. The temperature inside of …
  9. Home & Family Our icemaker isn't filling. Originally it was not dumping and double filling but now it isn't filling at all.

    Hi ycats23, On a Sears icemaker the module on the front of the icemaker controls the cycle of the icemaking. Any troubleshooting would have to be started from there and voltages checked. I would re…
  10. Home & Family I have a Frigidaire dryer, accidentally a sock got stock at the door, now my dryer keep saying "door open". Now I can't use my dryer. Please help. Thanks.

    Hi joboy11, Sounds like the sock rotated around and came into contact with the door switch and bent or broken the plunger. I would recommend you call this number 1-800-469-4663 to have a Sears techn…
  11. Home & Family Kenmore elite double oven gas model 665.78003803 beeps constantly for no reason. Sometimes it wont turn on anymore either. I have heard many cases of control panel going bad but my clock keeps working and most of the oven is fine, but it is randomly beeping every hour or so (or more at times.)

    Hi byumikey, The Kenmore oven has a stuck button from the way it sounds. The button will beep when you are making the inputs and if the button sticks the beep will sound constantly. I would advise y…
  12. Home & Family My side by side refrigerator is not making ice and the water is flowing in the dispenser. What can I check?

    Hi bentley8,No ice and the weather is getting hot, I would check the fill tube that fill the icemaker with water. If it is frozen with ice showing use a turkey baster and warm water to thaw out the …
  13. Home & Family I have a Kenmore Elite Calypso washer and it is completly full of water. I have been try to get a drain and rinse cycle so that no more water comes in but there is no cycle for a drain first. How can I get the washer to drain first?

    Hi smalone777, To get the water to drain out, if the drain pump is operational, try this using the console buttons. Press the buttons like this with power on, console light up but not in a cycle, pr…
  14. Outdoors What is the easiet way to know that the piston is top center ? When I have my spark plug out and the piston is as close to the plug whole as possible, is that when the piston is at the top center point?

    The issue could be simple as you are overfull of oil. Check the level and confirm the level. or it could be the gas is settling in the crancase because the carburator is have an issue with the float.…
  15. Outdoors What is the easiet way to know that the piston is top center ? When I have my spark plug out and the piston is as close to the plug whole as possible, is that when the piston is at the top center point?

    Hi Gowin, The easiest way is to have the spark plug removed and place a flat bladed screwdriver into the hole and slowly turn the flywheel, using the screwdriver as gauge to tell when the piston has …
  16. Outdoors I have a Lt 2000 mod. 917.28809, the problem is when cutting grass I can not get the blades to disengage all the way(they slow down but don't stop) The only I can stop them if I raise the deck all the way up. Is there a way to adjust the cable that operates the blades???? VERY DANGEROUS!!!

    If you have just replaced the belt, I recommend checking the routing of the belt. If the belt is routed on the wrong side of the keeper, it makes the belt too tight and the blades will not turn off. I…
  17. Outdoors I have electric lawn mower model #247.370480. How do I remove battery shroud so I can replace the batteries.

    Hello westr, The shroud is very tricky to get off. There are four spring levers that hold the shroud on and you will need to have a 5/16 inch diameter rod to insert into the lever hole to release th…
  18. Home & Family my kenmore topload washer shakes really bad in the spin cycle. (mod#110.24932202)

    Hi tole16, If the washer is really shaking badly in spin, try this, When the washer is empty lean the washer forward from the wall until you hear the rear self-leveling legs click. Then sit the wash…
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