About SHC-BillW

I have been a technician for over 35 years, and have experience working on everything from trash compactors to washer and dryers. I was a lead technician in laundry, dishwashers and refrigerators. I have lived and worked in Europe for 11 years. I have worked on radar and air and ground launched missiles. I use a combination of expert knowledge of appliances and common sense to provide solutions to home appliance problems. I have been an employee at Sears for 18 years. Professional Degrees and Certifications: I have attended Texas Tech, University of Maryland, and ITT Technical Institute. I have Sears certifications in Appliance Science, Appliance Electricity, Tractors and Riding Mowers, and Water Conditioning Products. I have attended many Sears factory training classes and electronics training. I am currently taking Aviation fueling and GPS navigation courses for pilots.

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  1. Liked this: Home & Family Just setup my new Craftsman 12 amp 12-1/2'' Bench Planer (21758). Ran my first board through and the surface is wavy, not smooth. made multiple passes. The wood was a pine 3" by 3" board apprx 30 " long. Adjustments needed? this is the best it will do?

    Hi Campfire,here are some tips to help with the planing of wood and will help keep waves and ridges out of the picture. When you're planing the wide surface of the board, inspect the grain on the nar…
  2. Liked this: Home & Family How do you repair bottom portion that is not pushing cold air LG Refrigerator Model# 79569913900?

    Hi llwallace9, On your top mounted freezer , the fan called the evaporator fan mounted behined the freezer wall is what moves the air into the botton refrigerator section. The temperature inside of …
  3. Liked this: Home & Family I have a G.E. side by side refrigerator freezer with water and ice dispenser. The water stopped dispensing a few days ago, everything else is working fine--Model #AL 251244--what can I do? The motherboard was replaced two yrs ago for a similar problem

    Hi jos2pr, If your dispenser has ceased operation the problem could be as simple as the door connectors are loose or become dirty. The connectors are located behib=nd the toe kick panel on the botto…
  4. Liked this: Home & Family If we will need to install a gas line to new gas dryer, do we hire a separate person first or can the Sears installation include it??

    Hello abjmash, I would like to answer your question. If there is an existing gas line there, they will hook up to it for you. If the gas line needs to be added, you will have to contact someone to …
  5. Liked this: Home & Family Went to the local Sears to see some of the HE washers/dryers that have been recommended to me, but was told that HE machines do not allow you to adjust the water level.

    Hello Kooler1, BlueCrewGuyInMA is correct his assessment of the HE washer and the second rinse. Another thing to note about the operation of HE washers is that the water level is actually not set, t…
  6. Liked this: Home & Family Went to the local Sears to see some of the HE washers/dryers that have been recommended to me, but was told that HE machines do not allow you to adjust the water level.

    Re: availability, the Super Buy Black Friday items were limited quantities offers, so as they sold out, their availability would change. Sears.com was being bombarded over the Friday-Monday stretch, a…
  7. Liked this: Home & Family Went to the local Sears to see some of the HE washers/dryers that have been recommended to me, but was told that HE machines do not allow you to adjust the water level.

    HE washers don't allow for selection of water levels. They determine how much water is required based on the amount of laundry in the machine. So, I'm afraid that criterion will have to either go or y…
  8. Liked this: Home & Family i need a new vacuum

    What type of vacuum are you interested in. My wife used to go through upright vacuum every year or two. I found the Dyson DC and it has been in my home working without a fault for 6 years. The Dyso…
  9. Liked this: Home & Family I HAVE A KENMORE FRIDG WITH MOLD FORMING INSIDE THE DOORS BOTH SEALS WERE REPLACED ANY IDEAS.I SPENT A LOT OF MONEY FOR THIS THINK AND I AM NOT HAPPY.

    That mold cleaning post sounds similar to tools that are subject to rusting. First you have to remove the rust, then get the tool out of the environment that makes the tool subject to rust and finally…
  10. Liked this: Home & Family I HAVE A KENMORE FRIDG WITH MOLD FORMING INSIDE THE DOORS BOTH SEALS WERE REPLACED ANY IDEAS.I SPENT A LOT OF MONEY FOR THIS THINK AND I AM NOT HAPPY.

    Hi beachbum337, Mold is hard to get rid of once it is on the door seals. Replacing the gaskets will not always remove the mold. Without knowing the model of the refrigerator, there is a problem wi…
  11. Liked this: Home & Family Where can I find the manual for Bosch Microwave HMV 3051U?

    Here is a link for the installation guide that AdamO referred to: http://www.managemylife.com/mmh/lis_pdf/INSTL/L0908294.pdf You can check the installation. If the miccrowave is vented to the outsi…
  12. Liked this: Home & Family my kenmore 80 series washer is not spinning or agitating

    Hi miketoni85, The no noise part is the lack of a motor starting up. Depending on the model of the washer, this would indicate a timer or a control issue. If the motor is defective the motor would …