About SHC-FredM

I have been repairing appliances for 38 years and consider myself a Renaissance man. I am the proud father of two daughters and my 11-year-old keeps me young. I love fixing things and taking things apart, and I have dealt with the many problems related to homeownership and keeping up the yard and garden. I once jumped into downtown Austin with a parachute carrying the American Flag for Lance Armstrong and George Bush. I also organize the STAC golf tournament which raises money for charity. I am an employee of Sears Holdings Corporation. Professional Degrees and Certifications: I have attended the University of Houston, studying Political Science and Journalism. I participate in ongoing training courses given by Sears and manufacturers to stay current with new appliances.

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  1. Home & Family I have a Kenmore Range 790.96313403 that is giving me an F10 error. We have replaced the EOC and the probe and we still get the error. What else can it be? The connections are all clean and there are no loose wires.

    I keep coming back to the control but that has been replaced. If you set the overn for 300 and it reached 450 then I suspect the control. The sensor is a little high but at 450 the F10 should not de…
  2. Home & Family I have a Kenmore Range 790.96313403 that is giving me an F10 error. We have replaced the EOC and the probe and we still get the error. What else can it be? The connections are all clean and there are no loose wires.

    The F10 indicates a runaway temp wich would normally be caused by a bad sensor or a stuck relay on the control board. Both of these parts have been replaced. My first question would be if you set th…
  3. Home & Family My craftsman garage door opener will not close with remote, only if I hold wall button down. Light blinks ten times whats wrong?

    SL26, the owner's manual is an older manual available only for purchase at the following site: http://www.searspartsdirect.com/partsdirect/part-number/114A1959/0009/139? coppathTaken=directMatch&f…
  4. Home & Family How do I open the dishwasher door on model 665.1326/1336?

    There should be a handle in the middle of the door that you pull up on to release the door. If the door will not open then the latch may be broken. There is a trick to opening a door with a broken lat…
  5. Outdoors I have a Craftsman riding mower model 917288031 that won’t start. The battery is new, the fuse is good, there is 12v at the solenoid, the engine cranks when I short across the solenoid. The lights don't work. I'm thinking safety switches on the clutch, but I'm stumped. Can anyone suggest a path to follow?

    I would suggest you first refer to the previous link: http://www.searspartsdirect.com/partsdirect/part-model/Craftsman-Parts/Riding-mower-tractor-Parts/Model-917288031/0247/1509200?pathTaken=&prst…
  6. Home & Family I have a french door kenmore refrigerator model 795.71019.010. It has a bottom freezer and water in the door. The ice maker is in the bottom and has stopped making ice. The water in the door still works. I have put in a new filter. Still no ice, Any ideas?

    Yes, if you place water in the mold and it freezes and harvest then the problem is likely with the valve or the water line to the ice maker. The ice maker water line can be disconnected at the valve.…
  7. Home & Family My craftsman garage door opener will not close with remote, only if I hold wall button down. Light blinks ten times whats wrong?

    The flickering lights and the blinking 10 times indicate a problem with the sensors. Check the wire connections. Make sure no staple is through a wire. If the unit has worked well for a few months …
  8. Home & Family I have a Model #106.41163.310 fridge/freezer and the ice maker is not working. SOS!

    Thank you for your question. First check the ice maker mold for water/ice. If the mold is empty then all some water to the mold and let it freeze. If the water freezes and is harvested then the pro…
  9. Home & Family I have a french door kenmore refrigerator model 795.71019.010. It has a bottom freezer and water in the door. The ice maker is in the bottom and has stopped making ice. The water in the door still works. I have put in a new filter. Still no ice, Any ideas?

    Thank you for your question. My first suggestion is to check if there is water/ice in the ice maker mold. If there is no water try using a turkey baster to add enough water to fill the mold. See if…
  10. Home & Family I just purchased a Kenmore Elite refrigerator and the water filter needs replacing but I cannot get it out. I tried turning the water off to lessen the pressure but it still did not pull out. What should I do?

    I am sorry this has become such a problem. There is the filter cup which should unscrew when turned clockwise. Grad the bottom of the filter cup CW to remove. If it will not turn then I suspect th…
  11. Outdoors I have a 9.9 gamefisher outboard motor that runs but won't Idle, can someone tell me what it could be, thanks Mike

    I am sorry for the problem with the motor. I suspect you will need to have the carbureotor adjusted. Does adjusting the idle adjustment screw help? The adjustment might be to lean and not rich enou…
  12. Home & Family I just purchased a Kenmore Elite refrigerator and the water filter needs replacing but I cannot get it out. I tried turning the water off to lessen the pressure but it still did not pull out. What should I do?

    Judy Lou, thank you for the model number. Per the owner's manual you do not need to turn the water supply off before changing the filter. First raise the ice maker arm to the off position. Hold the…
  13. Food & Cooking My Elite oven (790-79213301) is slow to light. I have to leave the door open with the fan on because with the door closed, there is a explosion inside when it finally lights.

    I would suggest removing the burner and examine it and the holes near the burner. Since it has lit up with an explosion I so not suggest you use the self cleaning feature. If the burner holes are di…
  14. Food & Cooking My Elite oven (790-79213301) is slow to light. I have to leave the door open with the fan on because with the door closed, there is a explosion inside when it finally lights.

    Thank you for your question. The problem sounds like the oven is experiencing a delayed ignition. The gas is not igniting right away and when it finally does ignite after a gas build up it is like a…
  15. Outdoors Hello, I need help with a craftsman snow blower which I purchased from Sears 3 years ago but never got to use because I received a remote military assignment shortly after purchasing it. I am now back from this assignment and today I tried to use the snow blower for the first time but gas leaks out from the engine within seconds of filling the gas tank. After a frustrating two hours on the phone, no less than 6 sears customer service representatives and warranty/service contracts representatives told me there is nothing they can do since it is "out of warranty." While I understand that more than two years has passed, the snow blower has NEVER been used. I am looking for Sears to make a good faith gesture and stand behind this sale by fixing the snow blower at no charge or at most a nominal charge. Thank you for your help. Sincerely,

    KJM, I am sorry for the problem with the snow thrower. My first thought would be stale fuel but if it was stale then it leaked out and I assume you are adding fresh fuel which is leaking "out of the …
  16. Home & Family I have a Kenmore he top loader model #27102. It doesn't spin anymore. We use to be able to drain/spin again, but it doesn't anymore. Looked at the belt and it looks fine.

    Thank you for your question but I am sorry for the no spin problem. The belt is okay so I suspect the no spin problem is related to the splutch, actuator or sping. The spin cycles happens when the a…
  17. Home & Family My Kenmore Elite Model #79572063112 ice dispensers door stopped working. Please help

    Sfarkas1, thank you for your question. This problem can be as simple as a broken micro switch 6600JB3001C which would not be very expensive. When you press the dispenser button on the diplay do you …
  18. Home & Family Have a craftsman 1/2 hp garage door opener. Universal Clicker will not close the door but it will open it. Help!

    If the door will not go down then the usual suspects are the doow sensors. Check if the sensors led lights are illuminated.
  19. Home & Family My craftsman garage door opener will not close with remote, only if I hold wall button down. Light blinks ten times whats wrong?

    From the description you give the sensor problem has been taken care off. The problem now is that the keypad and remote will not program. If both the remote and keypad will not program I suspect the…
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