Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator


Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert


Experts are the smart cookies who know a ton about products and answer questions.
Sears Cares Sears Cares

Sears Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate


Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor


These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor


Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Liked this: Home & Family My Kenmore freezer just started "tripping the circuit breaker" at the master panel. No other circuits are tripping. there is no sign of water anywhere. What can be causing this?

    Hello jlshull1956. I am sorry to hear about this problem that you are having with the freezer. You could have a short circuit in the wiring or one of the components. A problem with the compressor coul…
  2. Liked this: Saving Money When is the next friends and family sale and is the discount good on purchases of major appliances?

    Large appliances pretty much always have some sort of offer during Family & Friends events. Have you signed up to get e-mail notifications of special events at Sears?
  3. Liked this: Home & Family Can I stack my Kenmore Elite HE3t washer and dryer?

    They can be stacked. The dryer came with the stacking kit. If you don't still have the kit that it came with, you might still be able to order it from Sears (that kit is being discontinued by Whirlpoo…
  4. Liked this: Home & Family Get entered to win the Battery Tender Junior by answering one simple question!

    Congratulations to Dartnut57 for winning the Battery Tender Junior! Your prize should be on its way! Do let us know when you receive it and how you like the product! More contests coming up on the …
  5. Liked this: Home & Family Get entered to win the Battery Tender Junior by answering one simple question!

    It would be perfect for my motorcycle battery to keep it charged during these lovely winter months I have it stored!!! YUK!
  6. Liked this: Outdoors I have a 1/2 horsepower garage door opener and want to know if I should get a bigger one. My door has grinded off the gear. Replaced it and a month later it grinded the new one off.

    Hello machelep. There are more powerful garage door openers available but that may not fix the problem that you seem to be describing. You may have a problem with the garage door travel rails or the s…
  7. Liked this: Home & Family Get entered to win the Battery Tender Junior by answering one simple question!

    I would use it to keep my boat's battery charged over the winter months.
  8. Liked this: Home & Family I have a Kenmore Gas Range, model number 790.7231 can I self-clean the stove top grates? The grates have little legs that they rest on and I don't know what material they are made of and if they will melt during the self-clean cycle.

    The stove top grates are not meant to be cleaned in the self clean cycle. The temperature in the self clean cycle is so extreme the grates/finish may be damage. The best way to clean the grates is i…
  9. Liked this: Outdoors what's wrong with sears craftman 22" lawn mower new wont start?

    Hello retirree. I see that inquisitivemind asked for a model number. Having that model number would help us to provide you with some specific advice and troubleshooting. You can also check your owner'…
  10. Liked this: Home & Family Members can now Chat Live with Store Associates

    Thanks Julie for the information and links to customer service, however I still see no actual "live chat button" to initiate a chat. I thought perhaps it might be disguised by other wording so I click…
  11. Liked this: Heroes at Home Forbes Recognizes Sears as Leader in Hiring Veterans

    Bravo to Sears, to me this is a highly respectable trait that all companies should consider doing.