Types of Badges
Comm MgrCommunity managers take care of the entire community so we can enjoy it.
ModeratorModerators are the good people who help get questions answered and make sure everyone follows the rules.
ExpertExperts are the smart cookies who know a ton about products and answer questions.
Sears CaresPeople with this badge are trained customer care representatives who make sure you get help when you need it.
AssociateAssociates are actual employees of Sears Holding Corporation, but not part of the Community Team.
VendorThese are business partners of or suppliers to Sears Holdings Corporation.
EditorEditors are grammar gurus who create blogs and guides that you will enjoy.
Sr. BloggerCount on these topical wordsmiths to deliver blogs and guides that matter to you.
Home & Family Bought a LG refrigerator, which I was very happy about, but delivery is HORRIBLE. You know how your sales rep gives you all the paperwork, including a bulleted list of what you will get with sears "professional" delivery. Well, scratch all that! The delivery company is the least professional people I've ever had to deal with. They refused to remove the fridge doors to bring it into my house, even tho we had specifically requested that. Instead they opened both fridge doors (french doors) and slammed it into the house. They broke the storage bin trays, the fridge is all scratched, they dented the walls and the entrance... Now I have to wait for a "technician" to come see the damage and order replacement parts and also open a case with sedgewick for the damages to my home. If sears wants me to rate my experience, I say I will NEVER again buy anything from sears.
Dear Pam02, My name is Kiera and I am a part of the Sears Social Media Support Team. We are deeply saddened to learn of your recent experience with our delivery team. We can understand why you woul…
Health & Fitness I am upset with Sears! I went to the web site to purchase a generator, added one to the cart and came back later that day to enter the credit card info. The price had changed by $70.00. The catalog still had the original price. Customer care would not give me the catalog price. With your price matching policies, why would you not match your OWN advertised price?
Nhkern, My name is Kiera and I am a part of the Sears Cares Team and we are truly sorry for the pricing complications you’ve encountered with your generator. We understand how frustrating it is t…