I have many years of experience as a technician with extensive electrical and mechanical training. As a homeowner, I have experienced many of the problems that I write about. I offer common sense solutions and fixes for your various appliance and home needs from a homeowner's perspective. I am an employee of Sears Holdings Corporation. Professional Degrees & Certifications: I have a Bachelor of Business Administration Degree and I also have extensive mechanical and electrical training. Sears provides me with ongoing factory training in many appliance fields.