Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator


Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert


Experts are the smart cookies who know a ton about products and answer questions.
Sears Cares Sears Cares

Sears Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate


Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor


These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor


Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Home & Family I bought a mattress that is giving me back pain and stiff neck, I called the 800 number and my issue has not been resolved, is there any one who cares and can help?

    Good morning STN123, My name is Mike and I am a member of the Sears Social Media Support team. I am very sorry to see that you are dissatisfied with your mattress. We realize how important a comf…
  2. Home & Family I have a order #415437417 and received a UPS tracking number that is invalid. It should start with a 1Z and sixteen numbers. Mine has no 1Z and only 15 numbers, Can you help PLEASE

    Good afternoon dcy.young123, My name is Mike and I am a member of the Sears Social Media Support team. I am sorry to see that your received an incorrect tracking number for your order. We realize…