About SHC-OrenR

I have a background in computers, with over 12 years experience managing online programs. At Sears I analyze our data to help determine the most likely fixes for the problems customers face. My greatest personal and professional joy is when I can help people discover new things. I have been an employee of Sears Holdings Corporation for four years. Because of Sears' leadership in appliance sales, repair, and parts, I am proud that our team of experts helps customers in a way that meets their individual needs, regardless of whether they're seeking cost savings, convenience or performance. Professional Degrees and Certifications: I am a graduate of Cornell University and Babson College, with degrees in Computer Science and Business Administration. I have also received training through Sears.

Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator


Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert


Experts are the smart cookies who know a ton about products and answer questions.
Sears Cares Sears Cares

Sears Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate


Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor


These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor


Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Outdoors I have a Electronic Reciprocating Saw Model 315.171020 and I need the block that attaches to the shaft to put blades in, Your parts site and the person I talked to said it is not avaible and no substute was listed can some one resarch this

    I am sorry, but the parts person was correct and our team has researched this part with the manufacturer. They confirmed that the design has changed over time, and the part is no longer available, and…
  2. Home & Family What is the number for customer service?

    Or try 1-800-4-MY-HOME - (800-469-4663)