About SHC-ScottD

I have been a field technician for many years. I have worked for a few different companies and also had my own business for several years. I offer common sense solutions for your needs. I have been an employee of Sears for nearly 20 years. Professional Degrees and Certifications: I have multiple certificates of training completion and receive ongoing training on appliance repair. I have been a licensed and certified HVAC technician for many years.

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Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Outdoors I have a Craftsman riding mower model 917288031 that won't start. I was working fine, but now nothing happens when turning the key. No headlights. Replaced battery - its fully charged. What do I need to do?

    Steve, if the meter is showing 000 in the display, then the fuse is ok but if there is nothing in the display, then the fuse is open. Jumping the solenoid could indicate it's defective but it also by-…
  2. Home & Family I have Sears Kenmore Elite French Door Refrigerator ( model # 795.78764.800) 2008. Without any warning the ice maker stopped making ice cubes nor is it dispensing water when requested. The water supply valve is open. What is the problem?

    The control board warranty has expired. Replacing the board is not difficult. First, be sure to disconnect the power to the unit. Make sure to note the connections on the board before removing it. I w…
  3. Home & Family I have a ice make in the door of my French door fridge. The ice tray is upside down like it emptied and never inverted back into position. How to i reset the tray?

    Hello Mpepe34, I know it can be disappointing when the icemaker stops working. Without the model number, I will only be able to provide some general information. With most flex tray icemakers, if the …
  4. Food & Cooking I have a kenmore gas stove, Model number 790.70502011, the burners on the top work great. My oven will not heat up. The igniter glows brightly, red, but there does not seem to be any gas released in order to heat the oven.....

    mosogoo, replacing the safety valve is really not very difficult. First, close the supply gas valve to the oven and disconnect the power. Now, open the oven door and remove the shelf and the oven floo…
  5. Home & Family I'm having problems with my 2006 he4 kenmore dryer i tried to turn it on all i get is 3 beeps but it will not start can you help?

    The door switch is not difficult to replace. If you have made the resistance check, then you already have access, to the switch harness. Now, to replace the switch, it will pry out. You can use a smal…
  6. Home & Family I'm having problems with my 2006 he4 kenmore dryer i tried to turn it on all i get is 3 beeps but it will not start can you help?

    Hello fryguy14, I'm sorry you are having this problem with the dryer. Make sure that the dryer door is properly closed. A problem with the door switch could be causing this failure. The door switch ha…
  7. Outdoors my snow blower attachment 486.248371 auger belt shakes when engaged and after a while comes of the back pulley. Using belt 47846 chain is pulled through and pinned on the end of spring. Did not do last year Shakes whole machine.

    I'm sorry you are having this problem with your snowthrower. When a belt continues to come off or break, there is usually something wrong with a pulley or a belt keeper. Look closely at the pulleys an…
  8. Outdoors my snow blower attachment 486.248371 auger belt shakes when engaged and after a while comes of the back pulley. Using belt 47846 chain is pulled through and pinned on the end of spring. Did not do last year Shakes whole machine.

    The idler bracket assembly # 63762 and the pulley # 48883 are separate parts and will not come as an assembly. I hope this helps you.
  9. Home & Family My Craftsman garage door opener will raise the door but will not close. The first time this happened it was below zero temps, reversed almost immediately. No blockage of the sensors. Manually closed the door, and the drive would work fine with the door not attached. Had trouble reattching the door for the next 3-4 days, the chain would just move along without grabbing the door to open or close it. After an increae in temps, it caught/locked and worked fine for about a week. Now wont close again, goes down about a foot before reversing now. I notice though that there is no flashing of the bulb, as it would if the sensors were blocked. Just remains steady. Temps have dropped again but not to below zero, and probably to about where they were when it started working again from the first time. I cannot say if the light blinked during the first episode or not.

    Hello mitchdv, I'm sorry you are having this problem with the garage door opener. Unfortunately, without the model number, I will only be able to provide some general information. This could be a prob…
  10. Home & Family I have Sears Kenmore Elite French Door Refrigerator ( model # 795.78764.800) 2008. Without any warning the ice maker stopped making ice cubes nor is it dispensing water when requested. The water supply valve is open. What is the problem?

    I'm sorry for the confusion. On this model, there will be another panel behind the fridge that is higher up on the cabinet, then the lower panel, which covers the water valve, compressor and coils. Th…
  11. Food & Cooking How do you clean the upper oven in a dual oven electric Kenmore Elite range?

    Use a mild, abrasive cleaner like Bar Keepers Friend, following manufacturer's instructions. Rinse with clean water and dry. After cleaning the racks, rub the sides of the racks with wax paper or a cl…
  12. Food & Cooking How do you reset the control panel on Kenmore Elite Dishwasher 665.13793K010?

    I'm sorry you are still having this problem. I recommend that you check the water fill level in the dishwasher. A low water level can cause cavitation of the pump if the water level is too low. This m…
  13. Food & Cooking How do you clean the upper oven in a dual oven electric Kenmore Elite range?

    I understand your concern about the top oven and if it also has the self-clean feature. Yes, this model shows that both top and bottom ovens have this feature. To clean the top oven, when setting the …
  14. Home & Family I have Sears Kenmore Elite French Door Refrigerator ( model # 795.78764.800) 2008. Without any warning the ice maker stopped making ice cubes nor is it dispensing water when requested. The water supply valve is open. What is the problem?

    Ron is on vacation, so I will assist you with this water problem. I see you have made the checks that Ron as instructed. This can be a complicated and difficult refrigerator to service even for techni…
  15. Outdoors garage door opener won't close from outdoor unit nor remote. I have to hold down button on wall unit for door to close. sensor lights are both green. and there are no obstructions. what could be causing this problem?

    Tim, I'm sorry you are having this problem with the garage door. Without the model number I will not be able to access specific information, however, based on the information listed, this does indicat…
  16. Home & Family I just bought a Kenmore Elite 665.1278 and the door will not latch closed. The dishwasher is 3 weeks old. Do you know what the problem could be?

    I'm sorry you are having this problem with the door on your new dishwasher. This could be a problem with the latch itself, the catch or the door. I recommend having a technician check and make this re…
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