1. Liked this: Home & Family Customer service & gift card

    They will promise a gift card, but then they may or may not send it. Typical Sears, rather than doing the right thing they will tell you how sorry they are, and do nothing to solve the problem
  2. Liked this: Home & Family BAD CUSTOMER SERVICE

    It is not very often that I 'stick up for Sears' but this, on the information given, is one of those few times. The poster did not have a receipt, that alone is enough for a refusal to accept an exch…
  3. Liked this: Home & Family I submitted an order for 2 mattresses on Dec 3rd (confirmation #437330442) I have not received them and want to cancel.

    In addition to disputing the charge with the credit card issuer the poster could also file a complaint with the FTC because Sears did not give the poster the chance to cancel the order for a prompt, f…
  4. Liked this: Home & Family I submitted an order for 2 mattresses on Dec 3rd (confirmation #437330442) I have not received them and want to cancel.

    Seeing as you have been charged for merchandise that you have not received, your best move is to dispute the charges with your credit card company.
  5. Liked this: Home & Family how can I check my status as to when they are going to credit my debit card per phone conversation with them

    Take up the matter with your card issuer.
  6. Liked this: Home & Family JCPenney

    I did not see the 'Facebook' page or the link you referenced above but I did see this one: http://finance.yahoo.com/news/j-c-penney-sees-risks-050100365.html Same story!
  7. Liked this: Home & Family HA HA HA!!!! COUGH SPUTTER!!! HA HA!!!

    Obviously some people have more money than brains, and they would be the target market for things like this.
  8. Liked this: Home & Family HA HA HA!!!! COUGH SPUTTER!!! HA HA!!!

    Doubtless someone will buy them and think they have a bargain.
  9. Liked this: Home & Family A Major Flaw In The Design Of This Site?

    I totally agree that the fact that threads never go back to the top is a problem, but I think that it actually is designed that way. Customer issues and complaints "disappear" more quickly, and Sears …