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  1. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    Thank you again. Those following see other post under"Does the Sears team have to follow" etc.
  2. Home & Family Does the SearsCares team have to follow the same rules of time and space as every one else,or are they able to bend and stop it.Because their within 24hrs is different then ours. They may actually have this ability since they believed they could psychically have my contact information.I've been on here since the 11th(see Does Sears really care) and the only contact via email has been an incorrect page site.I went to church this morning and prayed I would go to my email acct. and see a response.You can imagine my disappointment. Come on guys, give me a break here,I've been given the run around for 2 months.This isn't You Scuffed My Floor Installing My Stove. This is major damage that was already investigated by Farmers, they only deny it due to FAULTY INSTALLATION on my A.C. Please Please Please help me.

    Yes I have now receive a call.I gave the gentleman. names claim numbers and blood types.He was very polite and I appreciated that.Now let's see if this gets resolved in a more timely fashion.I truly h…
  3. Home & Family Does the SearsCares team have to follow the same rules of time and space as every one else,or are they able to bend and stop it.Because their within 24hrs is different then ours. They may actually have this ability since they believed they could psychically have my contact information.I've been on here since the 11th(see Does Sears really care) and the only contact via email has been an incorrect page site.I went to church this morning and prayed I would go to my email acct. and see a response.You can imagine my disappointment. Come on guys, give me a break here,I've been given the run around for 2 months.This isn't You Scuffed My Floor Installing My Stove. This is major damage that was already investigated by Farmers, they only deny it due to FAULTY INSTALLATION on my A.C. Please Please Please help me.

    Please post a response stating you have indeed received my email.If you have,then you've already backgrounded me and found what a good Sears customer you treat like dump.You'd find I have excellent c…
  4. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    Did you get my email?I can't tell because I now have 2 mail boxes devoid of Sears correspondence.
  5. Home & Family Does the SearsCares team have to follow the same rules of time and space as every one else,or are they able to bend and stop it.Because their within 24hrs is different then ours. They may actually have this ability since they believed they could psychically have my contact information.I've been on here since the 11th(see Does Sears really care) and the only contact via email has been an incorrect page site.I went to church this morning and prayed I would go to my email acct. and see a response.You can imagine my disappointment. Come on guys, give me a break here,I've been given the run around for 2 months.This isn't You Scuffed My Floor Installing My Stove. This is major damage that was already investigated by Farmers, they only deny it due to FAULTY INSTALLATION on my A.C. Please Please Please help me.

    Sent the information you requested.Please please please please do not look for a stove-I did in fact purchase a stove and many many other appliances from you it was an AIR CONDITIONER.
  6. Home & Family Does the SearsCares team have to follow the same rules of time and space as every one else,or are they able to bend and stop it.Because their within 24hrs is different then ours. They may actually have this ability since they believed they could psychically have my contact information.I've been on here since the 11th(see Does Sears really care) and the only contact via email has been an incorrect page site.I went to church this morning and prayed I would go to my email acct. and see a response.You can imagine my disappointment. Come on guys, give me a break here,I've been given the run around for 2 months.This isn't You Scuffed My Floor Installing My Stove. This is major damage that was already investigated by Farmers, they only deny it due to FAULTY INSTALLATION on my A.C. Please Please Please help me.

    Sorry that email address isn't working for you. I works for everyone else.I will send you another.WHAT STOVE!Do you people read these? My Sears via Bubba Joe Jim-Bob installed AIR CONDITIONER flooded …
  7. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    NO CONTACT
  8. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    Hi Wendy/Brian! Did you guys post this in an attempt to make anyone believe you've actually tried to contact me to receive additional info?Because in reality you haven't.The only contact has been a b…
  9. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    To all my friends following on other sites-guess what still no response.Tic...tic....tic....and thank you all for putting a brief smile on my face for awarding the Sears team the "chimps least likely …
  10. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    There was no team response! You people posted a form letter saying someone would contact me! Here, let me help you-have the SearsCares escalation team contact me via email so I can supply them with my…
  11. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    I'm sorry if I was unclear. The page I am talking about is the one the moderator sent to my email.The only email I have received from you.I also apologize for giving you the impression I'm a drooling…
  12. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    Oh,the way you can tell it was reposted is your original response is absent.
  13. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    It's here because I reposted it.Thanks for the email that sent me to a page that read "Yikes! We're Sorry But That Page Is no longer Available"VERY HELPFUL. Would you kindly have someone who could act…
  14. Home & Family Does Sears care?Let us all ponder this question as I relate one of the most disgraceful stories of Customer Service,(snicker) you may ever hear.This wasn't always the case, over the years I have had good 'ol reliable Sears install dishwashers,stoves,refrigerator all to great satisfaction.They also installed an air conditioning unit. An air conditioning unit that proceeded to flood 2 bedrooms,hallway, attic all the way through to garage ruining everything in it's dark brown water and mold path.My mother's insurance company(Farmers),(this is her reversed mortgaged home and she is an 80yr old invalid with cardiac and respiratory issues),dispatched a clean-up crew and A.C. repairman pronto. After calming my over-stressed 2yr no days off unpaid caregiver nerves with the soothing sounds of "Don't worry, you have plenty of coverage"I settled down,well at least I stopped sobbing and vomiting.This moment of relative calm was quickly shattered with the words IMPROPER INSTALLATION and hey, tough luck poor wretch who ha

    Thank you for the form letter reply.I eagerly await hearing from you via email and will enthusiastically provide you with any information you may need to resolve this fiasco.I have just oodles of more…