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  1. Home & Family I have a Kenmore Elite refrigerator with a light fixture that has been heating up and burning the top of the refrig for years. I find that a class action lawsuit was brought for this issue and has been settled. However for months i have had a service ticket to fix the issue only to find that the part is not available. How do I get a new refrigerator or the existing one reparied so that my home does NOT CATCH ON FIRE?! I do not want to speak to a call center over seas!