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  1. Home & Family I have been w/o TV (under garantee) for 38 days. Technician has visited my house 2 times (the fist time I wait 3 weeks to come). First parts was useless. They said they need new parts (why they just send ALL parts). New parts has not been received at this point so I need to cancel the third visit from the techinician. Called severals times and the only answer provided was: you need to wait for the parts and then schedule the visit. Can this be done faster? Very dissapointing.